Imagine Learning
Implementation Specialist, StudySync
🇺🇸 Remote - US
🕑 Full-Time
💰 $65K - $72K
💻 Learning & Development
🗓️ August 14th, 2025
Salesforce
Edtech.com's Summary
Imagine Learning is hiring an Implementation Specialist, StudySync. The role involves overseeing the implementation and management of StudySync accounts within the assigned region, providing training and support to educators through various communication channels, and using Salesforce to track account activities to ensure customer success.
Highlights
- Manage implementation and account needs across assigned region.
- Provide training, professional development, and sales presentations via webinars and in-person sessions.
- Use Salesforce for tracking sales opportunities, contacts, communication, training, and renewals.
- Communicate with district leaders, administrators, teachers, and sales partners to ensure program success.
- Deliver technical support and troubleshoot customer inquiries.
- Travel up to 40% for training, presentations, and support meetings; requires a valid driver’s license and insurance.
- Bachelor’s degree or higher with 5+ years of experience in grades 6-12 education or equivalent.
- Proficiency with Salesforce, Slack, Zoom, Google Suite, and Microsoft Office Suite.
- Strong communication, organization, public speaking, and problem-solving skills.
- Base salary between $64,678 and $72,000, with possible bonuses/commissions based on performance.
Implementation Specialist, StudySync Full Description
Implementation Specialist, StudySync (Kansas City, Denver, Seattle)
Remote, All Cities, Washington Seattle, WA Kansas United States
Remote, All Cities, Washington Seattle, WA Kansas United States
Description
Position at Imagine Learning
Great Purpose. Great People. Great Opportunities.
At Imagine Learning we empower potential by creating educational solutions that inspire boundless possibilities for every student, every day. We are passionate about innovating together to support educators in creating those special moments when students experience the joy of learning at its best.
We also empower our team through a strong culture focused on career growth and development, flexible work from home arrangements, interesting and meaningful work, and a supportive and connected team. As a remote-friendly company, hybrid and remote team members work from states across the U.S. and internationally. The majority of our US employees enjoy the opportunity to work from home, or in a hybrid capacity in our offices in Tempe, AZ (headquarters), Austin, TX, Petaluma, CA, Rock Rapids, IA, Grand Rapids, MI, or Bloomington, MN.
Imagine Your Impact.
As an Implementation Specialist, StudySync, you will use your expertise to oversee the implementation and management of customer needs for all StudySync accounts within your assigned region. You will rely on your effective communication skills to provide training and support for schools through webinars, product training, professional development sessions, and sales presentations and to communicate regularly with district leadership, administrators and coaches, teachers, and our sales partner to ensure customer success. You will also apply your organizational skills and attention to detail by tracking account support activities across the customer life cycle including sales opportunities, contacts, communication, training, and renewal business using Salesforce.
For more information on what it’s like to work at Imagine Learning, including our culture, benefits, and products, visit us HERE.
To learn more about a typical applicant journey at Imagine Learning, click HERE.
Position Information: This is a regular, full-time position, reporting to the Implementation Manager.
Compensation: Base pay is anticipated to be between $64,678 and $72,000 per year. Eligible employees may also receive incentive/commission/annual bonus pay based on individual and/or company performance. Compensation may vary based on factors such as, but not limited to, individual skills, experience, training, education/certifications, geographic location, internal equity, and local market conditions.
Location: In this US-based position your location will be remote. To be considered you must reside within 50 miles of one of the following airports: Kansas City International (MCI), Denver International Airport
(DEN) and/or Seattle-Tacoma International (SEA).
(DEN) and/or Seattle-Tacoma International (SEA).
Travel: You can also expect up to approximately 40% travel, so be sure you have a valid driver’s license and automobile insurance and a clean driving record for at least the preceding 39 months.
Benefits: Imagine Learning provides a comprehensive benefits program to eligible employees, including:
- Multiple health, dental, and vision plans, including medical plans with zero employee premiums
- 401k plan with a company match
- 16 paid holidays, which include 2 floating holidays and a winter shutdown from Christmas Eve through New Year’s Day
- Paid Time Off
- Comprehensive maternity and fertility/family building benefits
- Paid bonding leave when a new child joins your family
- Access to on-demand mental health resources
- Life and short and long-term disability insurance
- Pre-tax savings plans
- Paid volunteer time off
- A wide variety of professional development programs, including tuition reimbursement
- Work from home opportunities that foster work/life balance
Envision Your Experience.
In this role you’ll have the opportunity to:
- Oversee implementation and management of account needs for all accounts within the assigned region.
- Provide support for accounts nationwide as needed.
- Utilize Salesforce to track all account data including sales opportunities, contacts, communication, and training.
- Design and deliver sales presentations, product training, and professional development sessions, both in-person and via webinar platforms.
- Communicate regularly and work effectively with districts, school administrators, and teachers to ensure successful program implementation and customer success.
- Collaborate with our partner to support sales and training needs.
- Deliver technical support and troubleshoot customers’ needs and requests.
- Lead online live chat and public webinar sessions for customers and prospects nationwide.
- Maintain a flexible schedule to provide customer training and to travel to training sessions, support meetings, and team presentations.
- Facilitate account management across the life cycle of a customer from interest, sales presentations, onboarding to renewal.
- Manage or assist with team projects including but not limited to webinars, training, and collateral development.
- Other duties as assigned.
Share Your Expertise.
Experience, education, and qualifications essential for success in this role, include:
- Bachelor’s degree or higher and at least 5 years of experience in the grades 6-12 education, classroom or administrative experience; or an equivalent combination of education and experience.
- Knowledge of current educational standards and effective teaching practices.
- Experience leading professional development and/or product training
- Familiarity with web-based programs such as Salesforce, Slack, Zoom, and more.
- Strong proficiency in Google and Microsoft Office Suites.
- Team player with strong skills in communication, organization, public speaking, and problem-solving.
- Ability to manage multiple accounts, projects, and tasks simultaneously
- Experience working remotely and independently.
- Willingness and availability to travel for presentations and customer training and meetings within the USA; up to approximately 40% of the time, based on account requests.
Our Commitment to Diversity, Equity, Inclusion, and Belonging.
Diversity and inclusivity strengthen our Imagine Learning team, enrich our lives, and help us design equitable educational experiences where learners see themselves and can also learn about people, cultures, experiences, and perspectives different from their own. Imagine Learning is proud to offer diversity, equity, and inclusion (DEI) workplace initiatives, including the DEI employee council, annual DEI conference, employee resource groups, and other opportunities for employees to connect with and support DEI initiatives throughout the year.
Imagine Learning is an Equal Opportunity Employer committed to providing equal employment and advancement opportunities to qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, sex (including pregnancy, childbirth, lactation, or related medical conditions), gender identity or expression, transgender status (including whether or not you are transitioning or have transitioned), sexual orientation, marital status, religion (including religion dress and grooming practices), age 40 and over, physical or mental disability, medical condition, genetic information (including results of genetic testing and characteristics), veteran and/or military status, or service in the military, and any other basis or status protected under applicable federal, state, or local laws.
To all recruitment agencies: Imagine Learning does not accept agency resumes. Please do not submit candidates for consideration via our online application system, to Imagine Learning employees, or to any other organization location. Imagine Learning is not responsible for any fees related to unsolicited resumes.
Similar Jobs
Program Specialist
Texas State University
🇺🇸 San Marcos, TX
Professional Learning Specialist, Los Angeles
IXL Learning
🇺🇸 Remote - Los Angeles, CA
Learning Designer
Rasmussen University
🇺🇸 Remote - US
Technical Curriculum Developer, Training & Certification
Stripe
🇺🇸 Hybrid - South San Francisco, CA
Learning & Development Strategic Partner
Ravago
🇺🇸 Hybrid - Orlando, FL
