Auburn University
Information Technology Manager - ServiceNow, SharePoint & Web Support
🇺🇸 Auburn, AL
🕑 Full-Time
💰 $74K - $134K
💻 Information Technology
🗓️ August 29th, 2025
Edtech.com's Summary
- Lead administration, configuration, design, and architecture of ServiceNow and SharePoint solutions including custom applications and integrations.
- Collaborate with cross-functional teams to manage incidents, problem resolution, and change management.
- Provide technical leadership and mentorship to development teams ensuring project success.
- Maintain current knowledge of ServiceNow, SharePoint, Web Support, and WCAG accessibility standards.
- Track and report platform roadmaps and plans to stakeholders and management.
- Commit to rigorous testing and comprehensive quality assurance.
- Bachelor’s degree in Business Administration, Management, Computer Science, Computer Engineering, Information Systems, or related field required with 5 years of IT specialty experience.
- Desired qualifications include experience in higher education IT, IT project management, team leadership, ITIL best practices, ServiceNow Certified System Administrator (CSA), and strong customer service skills.
- Salary range of $74,180 - $133,530.
- Requires working onsite with up to one day per week hybrid remote possible with director approval.
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