Information Technology Technician I - Application Developer

🇺🇸 Villanova, PA

🕑 Part-Time

💰 $11 per Hour

💻 Information Technology

🗓️ November 4th, 2025

Edtech.com's Summary

Villanova University is hiring an Information Technology Technician I - Application Developer. The student worker role involves supporting the Web team by triaging IT service requests, escalating complex issues, maintaining documentation, assisting process improvements, performing technical tasks, and providing general support.

Highlights

Assist in triaging incoming IT service requests and determining steps for resolution.
Escalate unresolved or complex tickets to senior support.
Contribute to documentation development and process improvement projects.
Perform technical tasks as assigned based on interest and availability.
Provide general support to the Web team and assist on ad-hoc projects.
Uses IT operations and documentation skills.
Relevant experience can include academic coursework or practical experience.
Strong problem-solving and communication skills required.
Compensation is $11.25 per hour.
Position is a student role within the 723-UTS-Web Services and Technologies department supporting Villanova University.