Edtech.com's Summary

Equifax is hiring an Instructional Designer. The role involves creating and delivering effective training programs for internal and external clients, translating complex processes into engaging content, and conducting training sessions both live and on-demand. The position requires excellent presentation skills and the ability to adapt communication methods to various audiences.

Highlights

Design and deliver engaging training programs for internal and external clients.
Use Google for project management, Articulate 360, Camtasia, Microsoft Office, and Adobe.
Bachelor’s degree in a related field or equivalent experience required.
Minimum 5 years of experience in a client-facing role.
Strong decision-making, communication, and attention to detail skills.
Comprehensive compensation and healthcare packages offered.
401k matching, paid time off, and growth opportunities available.

Instructional Designer Full Description

Instructional Designer

St. Louis

Customer Service
Full time

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

What you will do

Communicate important messages clearly and effectively by translating processes andprocedures into effective training for internal and external clients on a variety of topics and solutions in Employer Services Solutions Delivery.
Translate processes, procedures, etc. into interesting and effective training programs for internal and external clients.
Outstanding presentation skills with groups of all sizes and ability to lead live and on demand training sessions.
Use different mediums and take different approaches as required by each communication message or training audience.
Create in an environment that requires you to deal with multiple issues concurrently and change plans without a great deal of notice.
Evaluate messages or situations and determine the appropriate communication method, messaging, and audience.
Generate ideas and training materials to enhance the customer’s experience.
Master instructional design principles, applications, and technologies through creative research and thought leadership.
Proficiency at designing and delivering effective and captivating training to other trainers, internal employees, and clients both in person and via webinar or on-demand materials

What experience you need

Bachelor’s Degree in English Literature, Communications, Technical Writing or related field, or equivalent experience
Experience using Google for project management, Articulate 360, Camtasia, Microsoft Office tools, and Adobe.
5+ years of experience in a client facing role whether providing service, training, or technical support.

What could set you apart

Experience with product training groups.
You possess excellent decision making, written and verbal communication skills with the ability to communicate with team members at various levels, including business leaders and high profile clientele.
Experience creating and driving process and workflow changes.
You have an eagle-eye ability to detect content mistakes, whether spelling or grammatical, or noticing that a client’s name is misspelled or a phone number is incorrect.
You are professional, precise, have an extreme attention to detail and have the ability to break complex concepts down so that users can understand them
You are organized, know how to prioritize and are comfortable managing your own deadlines to get things done in a timely manner.

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Who is Equifax?

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Original Job Description

Instructional Designer

St. Louis

Customer Service
Full time

What you will do

Communicate important messages clearly and effectively by translating processes andprocedures into effective training for internal and external clients on a variety of topics and solutions in Employer Services Solutions Delivery.
Translate processes, procedures, etc. into interesting and effective training programs for internal and external clients.
Outstanding presentation skills with groups of all sizes and ability to lead live and on demand training sessions.
Use different mediums and take different approaches as required by each communication message or training audience.
Create in an environment that requires you to deal with multiple issues concurrently and change plans without a great deal of notice.
Evaluate messages or situations and determine the appropriate communication method, messaging, and audience.
Generate ideas and training materials to enhance the customer’s experience.
Master instructional design principles, applications, and technologies through creative research and thought leadership.
Proficiency at designing and delivering effective and captivating training to other trainers, internal employees, and clients both in person and via webinar or on-demand materials

What experience you need

Bachelor’s Degree in English Literature, Communications, Technical Writing or related field, or equivalent experience
Experience using Google for project management, Articulate 360, Camtasia, Microsoft Office tools, and Adobe.
5+ years of experience in a client facing role whether providing service, training, or technical support.

What could set you apart

Experience with product training groups.
You possess excellent decision making, written and verbal communication skills with the ability to communicate with team members at various levels, including business leaders and high profile clientele.
Experience creating and driving process and workflow changes.
You have an eagle-eye ability to detect content mistakes, whether spelling or grammatical, or noticing that a client’s name is misspelled or a phone number is incorrect.
You are professional, precise, have an extreme attention to detail and have the ability to break complex concepts down so that users can understand them
You are organized, know how to prioritize and are comfortable managing your own deadlines to get things done in a timely manner.

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Who is Equifax?

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