Edtech.com's Summary

Collective Health is hiring an Instructional Designer. This role involves creating and maintaining training content for new hires and ongoing up-skilling, facilitating training sessions, and collaborating with subject matter experts to identify training needs. The instructional designer will apply trends and best practices in learning technologies and instructional design, as well as manage content updates and support evaluation data assessment.

Highlights

Identify and address gaps in customer skills, knowledge, and attitudes.
Create engaging learning activities and develop course content.
Manage content in Cornerstone and maintain material update tracker.
Required expertise in eLearning tools like Articulate and Captivate.
Salary ranges from $56,650 to $78,000 depending on location.
Must have 2-3 years of experience in instructional design or a related field.
Comprehensive benefits including stock options, health insurance, and 401k.
Strong grasp of instructional design frameworks is essential.
Collaborate across teams and conduct 'train the trainer' sessions.

Instructional Designer Full Description

Instructional Designer

Lehi, UT | Plano, TX

At Collective Health, we’re transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design.

The Member Experience Learning Team contributes to the success of Collective Health by ensuring our employees are prepared and knowledgeable about the work they will be doing. As the Learning Team, we are driven by curiosity and a passion for growth. We dare to solve hard problems by creating engaging learning experiences that empower and inspire our learners to simplify the complexity of healthcare and deliver elevated service. Our customer-obsessed approach ensures that we consistently produce exceptional results that positively impact our customers, creating lasting value, and driving success.

We are looking for an Instructional Designer to join our team to help create and maintain new hire training content and ongoing up-skilling training. The instructional designer will need to help facilitate training and is required to be in the office 2-3 times a week depending on location.

What you'll do:

Identify the performance, skills, knowledge, information and attitude gaps of our customers and create, select and/or suggest learning experiences to fill this gap.
Create engaging learning activities and compelling course content
Work with subject matter experts to identify training needs
Set instructional end goals and create content that matches them
Analyze and apply trends and best practices in learning technologies and instructional design
Provide exercises and activities that enhance the learning process
Create supporting material/media (audio, video, simulations, role-plays, games, worksheets, etc.)
Devise modes of assessment, such as tests or quizzes, to measure the effectiveness of the course
Support Senior Instructional Designer in gathering training evaluation data and identify and act on areas of improvement
Maintain the new hire material update tracker and delegate updates as needed
Maintain and manage content in Cornerstone
Conduct train the trainer (T3) for Learning Specialists
Collaborate with Service Design, Knowledge Management, Quality, Quality Data Analyst, MA/Care Nav/Claims Ops /Plan Ops Eligibility Leadership (and others).
Provide instruction design services across different modalities as needed (face-to-face, virtual, hybrid, classroom, eLearning Huddle etc.)
Act as Learning Specialist back up to facilitate sessions where needed

To be successful in this role, you'll need:

Exceptional written and verbal communication skills, with strong interpersonal abilities
Proven stakeholder management experience, with the ability to influence and collaborate across teams
Expertise in lesson planning and curriculum design, grounded in sound instructional methodologies
Strategic thinker with the confidence to make bold, informed recommendations
Passion for continuous improvement and a proactive mindset toward optimizing learning processes
Ability to manage multiple projects simultaneously in a fast-paced, team-oriented environment
Commitment to crafting high-quality, learner-centered curricula, programs, and experiences
Deep enthusiasm for delivering world-class training and fostering lifelong learning
Working knowledge of eLearning authoring tools (e.g., Articulate, Captivate) and Learning Management Systems (LMS)
2–3 years of demonstrated experience in instructional design, educational technology, or a related field
Strong grasp of instructional design frameworks, including ADDIE, Bloom’s Taxonomy, learning styles, and problem-based learning
Familiarity with modern corporate training practices and emerging trends in workplace learning
Excellent time management, prioritization, and organizational skills

Pay Transparency Statement

This is a hybrid position based out of one of our offices: Plano, TX, or Lehi, UT. Hybrid employees are expected to be in the office three days per week (Plano, TX) or two days per week (Lehi, UT).

#LI-hybrid

The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/benefits/.

Lehi, UT Pay Range

$56,650 - $71,000 USD

Plano, TX Pay Range

$62,575 - $78,000 USD

Why Join Us?

Mission-driven culture that values innovation, collaboration, and a commitment to excellence in healthcare
Impactful projects that shape the future of our organization
Opportunities for professional development through internal mobility opportunities, mentorship programs, and courses tailored to your interests
Flexible work arrangements and a supportive work-life balance

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact recruiting-accommodations@collectivehealth.com.

Privacy Notice

For more information about why we need your data and how we use it, please see our privacy policy: https://collectivehealth.com/privacy-policy/.

Original Job Description

Instructional Designer

Lehi, UT | Plano, TX

What you'll do:

Identify the performance, skills, knowledge, information and attitude gaps of our customers and create, select and/or suggest learning experiences to fill this gap.
Create engaging learning activities and compelling course content
Work with subject matter experts to identify training needs
Set instructional end goals and create content that matches them
Analyze and apply trends and best practices in learning technologies and instructional design
Provide exercises and activities that enhance the learning process
Create supporting material/media (audio, video, simulations, role-plays, games, worksheets, etc.)
Devise modes of assessment, such as tests or quizzes, to measure the effectiveness of the course
Support Senior Instructional Designer in gathering training evaluation data and identify and act on areas of improvement
Maintain the new hire material update tracker and delegate updates as needed
Maintain and manage content in Cornerstone
Conduct train the trainer (T3) for Learning Specialists
Collaborate with Service Design, Knowledge Management, Quality, Quality Data Analyst, MA/Care Nav/Claims Ops /Plan Ops Eligibility Leadership (and others).
Provide instruction design services across different modalities as needed (face-to-face, virtual, hybrid, classroom, eLearning Huddle etc.)
Act as Learning Specialist back up to facilitate sessions where needed

To be successful in this role, you'll need:

Exceptional written and verbal communication skills, with strong interpersonal abilities
Proven stakeholder management experience, with the ability to influence and collaborate across teams
Expertise in lesson planning and curriculum design, grounded in sound instructional methodologies
Strategic thinker with the confidence to make bold, informed recommendations
Passion for continuous improvement and a proactive mindset toward optimizing learning processes
Ability to manage multiple projects simultaneously in a fast-paced, team-oriented environment
Commitment to crafting high-quality, learner-centered curricula, programs, and experiences
Deep enthusiasm for delivering world-class training and fostering lifelong learning
Working knowledge of eLearning authoring tools (e.g., Articulate, Captivate) and Learning Management Systems (LMS)
2–3 years of demonstrated experience in instructional design, educational technology, or a related field
Strong grasp of instructional design frameworks, including ADDIE, Bloom’s Taxonomy, learning styles, and problem-based learning
Familiarity with modern corporate training practices and emerging trends in workplace learning
Excellent time management, prioritization, and organizational skills

Pay Transparency Statement

Lehi, UT Pay Range

$56,650 - $71,000 USD

Plano, TX Pay Range

$62,575 - $78,000 USD

Why Join Us?

Mission-driven culture that values innovation, collaboration, and a commitment to excellence in healthcare
Impactful projects that shape the future of our organization
Opportunities for professional development through internal mobility opportunities, mentorship programs, and courses tailored to your interests
Flexible work arrangements and a supportive work-life balance

Privacy Notice

For more information about why we need your data and how we use it, please see our privacy policy: https://collectivehealth.com/privacy-policy/.

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