Instructional Designer
Job Category: Operations
Requisition Number: INSTR001900
Full-Time
Remote
Salary: $70,000 USD per year
Silver Spring, MD 20910, USA
Description
Work for a company where you make a difference in people's lives every day!
At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to learn, you’ve come to the right place! Let us help you discover a new passion for doing good in a growing industry.
GT Independence has won numerous awards and recognitions for being a great workplace, including being named a National “Best and Brightest Companies to Work For” in 2025! We also received the "Great Place Place To Work" Certification for 2025-2026!
The Instructional Designer is responsible for designing and developing training content for a geographically dispersed workforce in e-learning formats. The Instructional Designer will develop new training for specific programs and maintains and adjusts previous trainings as needed. This individual works closely with a Learning and Development team and individuals across the company to ensure course content and delivery meets the needs of targeted audiences. The Instructional Designer consistently demonstrates solid organizational skills, time management, and professionalism.
RESPONSIBILITIES AND DUTIES
- Works in collaboration with other departments to plan and design engaging educational courses and curricula; ensure accuracy of content and test online learning resources
- Develop and maintain eLearning modules for the company
- Create multimedia aspects of training content such as gamification techniques, video, audio, infographics, handouts, worksheets, presentations, and instructional guides
- Collaborate with internal teams to create and develop design solutions for consistency in internal and external content and messaging
- Create wireframes, storyboards, user flows, process flows and site maps to communicate interaction and design ideas
- Design and use quantitative and qualitative methods and metrics to determine if knowledge has transferred effectively and/or the desired behavior change occurred after training
- Support trainers and team leads in their preparation to deliver instructor-led training, virtual instructor-led training, and coaching sessions
- Select most effective instructional approaches to create a blend of instructor-led and/or self-directed techniques for a particular learning need and by applying adult learning concepts
- Define learning objectives for courses and resources that are measurable, observable, and specific
EDUCATION
- Bachelor’s Degree in Instructional Design or Education
EXPERIENCE AND QUALIFICATIONS
- 3-5 years of experience designing and developing a variety of learning solutions.
- Task analysis experience and the ability to translate complex processes and requirements into easily understood terms.
- Knowledge of instructional design approaches for developing courses for system and process training.
- Strong analytical and organizational skills.
- Ability to manage multiple projects.
- Exceptional instructional design skills.
- Strong teamwork and collaboration.
- Experience with community long term support services, financial management services, or related fields.
- Ability to compile, organize and present information clearly and concisely.
- Skills in assessing functional unit training needs and researching topics for course development.
- Experience designing and developing with Articulate 360, or similar software.
- Experience with learning management systems such as TalentLMS or similar platforms.
- Creative and effective writing of instructional texts and audio scripts.
- Experience consulting with clients to determine the best learning solution.
- Ability to develop and maintain relationships.
- Effective and appropriate written and verbal communication skills in a business environment.
- Research, analytical, and problem-solving skills.
- Experience applying knowledge of instructional design principles to the design, development and delivery of instruction.
- Ability to manage learning development projects and using project management tools/methods.
- Proficiency with learning technologies to support education development and implementation including learning management systems, virtual classroom delivery tools, and education development software such as Captivate, PowerPoint, Word, Excel, screen capture, and audio/video technology.
- Experience facilitating instructor-led training sessions (optional/desired).
WORK ENVIRONMENT
- Work is performed in a typical office setting, hybrid, or remotely from a home office!
GT Independence is a national, family-owned organization and a trusted leader in personal and financial services for people in need of home and community-based care throughout the country. We help thousands of people in public health programs across the country find and hire their own personal assistants.
Our Operations team strives to create trust, autonomy and even fun. We believe that everyone can contribute and that the best employees are intrinsically motivated, so we excel because we respect each other, and we love what we do.
We value excellence, but we won’t micromanage to achieve it. If you are self-motivated, we’ll give you the freedom to succeed on your own. Team members enjoy flexible time off, competitive wages and benefits and the opportunity to grow professionally.
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What Culture & Belonging Means at GT: Bring Your Authentic Self To Work
GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the
Know Your Rights notice from the Department of Labor.