Instructional Designer & Facilitator

Instructional Designer & Facilitator

• Instructional Design & Course Development
• Design and develop courses, learning paths, microlearning, and other LMS-based learning experiences across formats, including eLearning, ILT, workshops, assessments, job aids, and reference resources.
• Partner with SMEs and stakeholders to define objectives, requirements, and outcomes.
• Research and translate complex information into clear, accurate, engaging content.
• Apply instructional design and adult learning principles to produce polished, branded assets for internal and external partner usage.
• Maintain and update content to reflect product, process, and organizational changes.
• Training Delivery & Facilitation
• Deliver and facilitate training programs, workshops, and interactive sessions in live virtual and blended (asynchronous) formats.
• Support onboarding and recurring training needs, including seasonal Customer Experience onboarding.
• Adapt delivery to different audiences and incorporate feedback to continuously improve.
• Learning Effectiveness & Project Management
• Identify knowledge gaps and develop appropriate learning solutions.
• Evaluate learning experiences using feedback, assessments, and engagement data.
• Manage projects from development through launch, balancing timelines and competing priorities.
• Uphold high standards of accuracy, clarity, and quality; stay current on emerging tools and AI opportunities.
• Learning Technology & Collaboration
• Build, maintain, and evaluate learning content and paths within the LMS and related systems.
• Support basic LMS administration and learner troubleshooting.
• Collaborate closely with SMEs, stakeholders, and the Learning Experience team along with independent work.
• Support additional initiatives as assigned.
• Miscellaneous
• Other responsibilities as assigned.
• Travel (<5%) may be required on an as-needed basis with advance notice provided to the employee.

• Experience in instructional design, training, content development, communications, enablement, or a related field, with a general understanding of adult learning principles and instructional methodologies.
• Strong verbal, written, and visual communication skills, with the ability to create and facilitate clear, engaging learning experiences.
• Strong research, critical thinking, and organizational skills; ability to learn new topics quickly and manage multiple priorities.
• Proficiency with an LMS, Canva, PowerPoint, or similar tools to create polished visual materials.
• Comfortable working independently as well as collaborating cross-functionally.
• Technically adaptable and willing to learn new systems and tools.
• Background in health, wellness, dietary supplements, Customer Experience, or a regulated industry, including familiarity with compliance-driven content, is a plus; willingness to learn is essential.
  
  

• Must be able to exert up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
• This role involves sitting most of the time but may also involve moving for brief periods of time.

• Competitive compensation, commensurate with experience.
• Paid sick time.
• Paid holidays.
• Flexible paid time off.
• Paid volunteer time off.
• Medical, vision, and dental insurance.
• Flexible Spending Account - FSA.
• Company matched (4%) 401k.
• Eligibility for discretionary bonus.
• Employee and immediate-family discounts on all products (upon 60 & 90 days of employment).