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CentralReach

Instructional Designer I

🇺🇸 Hybrid - Holmdel, NJ

🕑 Full-Time

💰 TBD

💻 Instructional Design

🗓️ May 23rd, 2025

ADDIE SaaS

Edtech.com's Summary

CentralReach is hiring an Instructional Designer I. The role involves creating impactful training materials to empower clinicians, educators, and support teams using CentralReach's SaaS solutions. The designer will work with cross-functional teams and subject matter experts to develop scalable learning content that supports customers and aligns with software updates. 

Highlights 
  • Develop simple, effective course materials and update existing courses based on feedback.
  • Participate in team meetings and training sessions to enhance foundational skills.
  • Learn and use authoring tools (e.g., iSpring, Learning Management System) under supervision.
  • Engage with subject matter experts for accurate content gathering.
  • 1-3 years in Instructional Design or related field required.
  • SaaS industry experience strongly preferred.
  • Strong communication skills for collaboration across teams.
  • Offers robust benefits including health and dental, paid time off, and 401(k) matching.

Instructional Designer I Full Description

Instructional Designer I
Full Time
Holmdel, NJ, US

CentralReach is the #1 provider of SaaS software solutions for autism and IDD care. Trusted by more than 175,000 users, we enable therapy providers, educators, and employers to scale the way they deliver Applied Behavior Analysis and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. 

We are looking for a passionate and detail-oriented Instructional Designer to join our mission-driven team dedicated to improving the lives of individuals with autism and other IDDs. In this role, you'll help create impactful training materials that empower clinicians, educators, and support teams using our industry-leading SaaS solutions. Working closely with cross-functional teams and subject matter experts, you’ll contribute to the development of high-quality, scalable learning content that supports our customers and drives meaningful outcomes. 

Key Accountabilities: 
  • Support senior instructional designers in creating simple, effective course materials
  • Follow design templates and guidelines with minimal deviation
  • Revise and update existing courses based on feedback
  • Participate in team meetings and training sessions to grow foundational skills
  • Learn and use authoring tools under supervision (e.g., iSpring, Learning Management System)
  • Engage with subject matter experts (SMEs) across departments to gather accurate and relevant content
  • Maintain a strong attention to detail in all aspects of course development
  • Demonstrate initiative and the ability to work independently as a self-starter
  • Collaborate cross-functionally with Product, Support, and Customer Success teams to align training content with software updates and customer needs
     
Desired Skills and Experience:
  • 1-3 years in Instructional Design or a related field
  • SaaS industry experience strongly preferred
  • Experience or interest in software training is a plus
  • Basic understanding of instructional design models (e.g., ADDIE, SAM), adult learning principles, and eLearning tools
  • Strong communication skills and the ability to collaborate effectively with SMEs and cross-functional teams
  • Detail-oriented with a proactive approach to learning and problem-solving

CentralReach was developed for Clinicians by Clinicians. The story of CentralReach begins in 2012 when the company’s founder, a practicing Board Certified Behavioral Analyst, decided there had to be a better way to manage her operations so she could spend more time on what mattered most — working with her clients and patients. To help ABA practices focus on what they do best, CentralReach launched the first iteration of its EMR and practice management platform. 

Today, under the leadership of Chris Sullens, an award-winning CEO in the technology space, CentralReach is committed to their mission of providing cutting-edge technology and services to help clinicians and educators produce superior client and patient outcomes. Already a market leader, CentralReach is expected to grow exponentially through its four core tenets: hire and develop great people; build industry-leading products; provide exceptional service to customers and continuously invest in systems, processes and infrastructure.  

We value our employees and offer a robust benefits package including health and dental, paid time off, life insurance, disability coverage and a 401(k) matching. We also provide comprehensive onboarding, ongoing training, mentoring and career pathing to help you develop your career. We pride ourselves on our fun and energetic environment that also provides our employees with a meaningful way to make a difference by helping clinicians and educators produce superior outcomes for children and adults with disabilities. 

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