Instructional Technologist
Boston, MA, US
Full time
Job Description
Wentworth Institute of Technology, the university of opportunity, provides our community of learners with access to educational programs responsive to evolving market needs. Through a uniquely effective, hands-on, experiential, and cooperative education approach, Wentworth prepares graduates who are future-focused and career-ready.
The Advancing Teaching, Learning, and Scholarship (ATLAS) Center serves as a collaborative, creative, and integral partner that leads through evidence-based learning and scholarship practices that support faculty and student success. The ATLAS Center promotes excellence in teaching, learning, and the scholarship of teaching and learning through innovative instructional and scholarship support services scaffolded by pedagogical practices and a modern digital ecosystem. ATLAS strives to support high-impact learning experiences, interactive teaching, and quality scholarship aligned with program and university goals. ATLAS sits at the intersection of Academic Affairs and the division of Digital Technology Services (DTS). This integrated structure ensures that the ATLAS team remains deeply aligned with both institutional technology strategy and academic innovation.
Position Summary:
The Instructional Technologist is a future-focused professional who thrives at the intersection of teaching, learning, and technology. This key role supports the strategic implementation and meaningful adoption of academic technology tools, the learning management system (LMS), and digital accessibility practices to foster equitable, active teaching learning across multiple modalities (classroom, hybrid, online), and support the achievement of course and institutional goals.
Working collaboratively across the ATLAS team, DTS, and Academic Affairs, the Instructional Technologist co-leads pilot initiatives to evaluating emerging technologies for impact and integration, and advancing digital learning practices in alignment with institutional priorities. They also provide hands-on technical support and guidance to educators as they evaluate and implement academic technology into their teaching. This role reports to the Director of Digital Transformation within the division of Digital Technology Services.
This role emphasizes collaboration, innovation, and a learner-centered approach to technology use.
This is a partially remote position.
Essential Functions:
Evaluation, Education, and Adoption of Instructional Technologies
- Provide leadership and initiative in the identification, evaluation, recommendation, design, development and deployment of existing and emerging instructional technologies that promote continuous innovation, teaching effectiveness, accessibility (ADA), and Universal Design for Learning (UDL).
- Develop resources, instructional materials, and user documentation on capabilities, requirements, and use of academic technology that is outward facing (i.e. for use by educators) and inward facing (i.e. for use by ATLAS and DTS teams). The goal of this work is to provide opportunities and resources for faculty and staff adoption of academic technology tools and best practices for incorporating these tools in course design and delivery.
- Develop operational processes and standards for instructional technology programs, investments, and activities.
- Provide guidance and collaborative support for digital badging and microcredentialing initiatives. Serve as the primary contact and administrator for the university's digital badging platform(s).
Technical Support and Platform Integration
- Partner with the LMS Administrator to troubleshoot LMS and academic technology problems to respond to the dynamic needs of faculty and students. Support the LMS Administrator in the planning, implementation, testing, documentation, and communication of LMS enhancements, customizations, upgrades, modifications, and daily operation of the LMS.
- The Instructional Technologist also supports the LMS administrator in troubleshooting issues related to the LMS and academic technology tools by answering questions and inquiries through the ticketing service, meetings, drop-in hours, and email.
- Determine technical needs and answer questions/inquiries through the ticketing service, meetings, drop-in hours, and email.
- Contribute to planning, implementation, and roll out of LMS enhancements including research and testing of LMS enhancements, customizations, upgrades, and modifications. Support LMS Administrator in tests of new releases of the LMS. Work with LMS Administrator and Instructional Designers to document Wentworth-specific
- decisions related to administration of the LMS and troubleshooting and integration of academic technology.
- Actively collaborate and create solutions with other units within Digital Technology Services (e.g. technical support, media services).
- Contribute to relevant content management across the ATLAS website.
- Encourage adoption of the learning management system and academic technologies to foster active learning and achievement of course goals.
Professional Development
- Research, learn and share information about best practices for applying LMS and academic technology in teaching and learning, new academic technology programs and strategies, and experiment with new and emerging technologies such as AI.
- Generate faculty interest through establishing pilot groups to assess the usefulness of academic technologies within a course curriculum. Influence the adoption of emerging teaching and learning trends and technologies in Wentworth classes/curricula.
Minimal Qualifications:
- Bachelor’s degree in education, social sciences, instructional technology, or teaching-related discipline.
- 1-3 years’ experience working as an instructional technologist or designer, including experience authoring in a learning management system (for example: Brightspace, Blackboard, Canvas).
- Strong understanding of pedagogy/learning theories and instructional design models with demonstrated knowledge of developing materials using a Universal Design for Learning framework.
- Demonstrated ability of appropriate use and effective integration of multi-media, academic technology, collaboration tools.
- Strong understanding of digital accessibility and demonstrated ability to design digitally accessible materials.
- Demonstrated ability to collaborate with faculty, build relationships, and influence teaching and learning strategies employing open-minded and flexible collaboration, relationship building, and influence skills.
- Ability to identify and respond quickly and effectively to customer needs, going beyond what is expected and following up to ensure customer satisfaction.
- Demonstrated ability to work in a collaborative environment with customer service orientation and the ability to solve problems with creativity and flexibility.
- Ability to manage multiple projects, prioritize and use time effectively, meet deadlines, and follow through on commitments.
- Commitment to proactively identifying, solving, and escalating problems in a timely manner.
- Ability to work with others to achieve desired results by contributing to team projects, exchanging ideas and opinions, resolving conflicts, and developing positive working relationships.
- Excellent written and verbal communication skills. Experience creating user-friendly technical documentation.
- Effectively conveys and receives ideas, information and directions. Listens actively and seeks to clarify and confirm the accuracy of their understanding.
- Ability to learn new technologies quickly and evaluate their use and effectiveness in learning environments.
Preferred Qualifications:
- Master's degree in education, instructional technology or design, or teaching related discipline with 4 or more years working as an academic/instructional technologist or instructional designer.
- Experience in a higher education setting.
- Experience teaching in a higher education setting.
- Quality Matters certification.
- Extensive experience with a wide variety of academic technology tools including: multi-media authoring, collaboration and communication, assessment, LMS and administrative tools.
- Expertise in developing digitally accessible learning materials.
- Strong understanding of active and inclusive learning theories, assessment, and approaches to hybrid/online learning.
- Experience with vendor and systems management.
- Experience with LMS evaluation and migration.
- Experience with STEAM teaching methods and strategies a plus.
Knowledge/Skills/Abilities:
- Expertise in academic technology software and applications, such as learning management systems (Brightspace), exam creation software, plagiarism detection tools, student response (polling) systems, video and lecture capture (Panopto), virtual meeting (Zoom), and other technologies.
- Understanding of instructional theories, learning models, and design processes for technology-enhanced teaching and learning. Ability to take a teaching and learning focused approach to problem solving.
- Digital accessibility expertise including ADA standards and WCAG 2 guidelines.
- Knowledge of tool integration with learning management systems and emerging educational technologies.
Inclusive Excellence at Wentworth
Inclusive Excellence is one of the four pillars of the
Strategic Plan. Actively and intentionally cultivating a diverse and culturally competent institution where each member has the opportunity and support to reach their full potential and make contributions to our campus community and beyond is Inclusive Excellence at Wentworth.
All applicants have the right to accessibility support and accommodations. To request accessibility support or accommodations, contact the Executive Director of Equity and Compliance, Catlin Wells, at
wellsc1@wit.edu.
E-Verify for Employment Eligibility Verification (Form I-9)
Wentworth participates in E-Verify. E-Verify is an internet-based system that compares information from your Form I-9 to records available to the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) to confirm that you are authorized to work in the United States.