Senior Learning & Development Specialist

Position:  Senior Learning & Development Specialist
Location:  | REMOTE

Remote Status: Remote
Job Id:  1662-mSupply
# of Openings:  1

Let’s unpack this – Who are we?
mSupply is the leading provider of premium solutions, parts, and equipment for professionals serving customers on their appliance parts, HVAC, plumbing, and commercial kitchen needs. Headquartered in St. Louis, Missouri, mSupply is a multi-billion-dollar enterprise operating out of more than 200 locations throughout North America. Offering unparalleled product breadth, expertise across our national footprint, and ease of doing business through leading-edge technology, servicers prefer mSupply because we amplify what they do best: taking great care of their clients with speed, reliability, and accuracy. Learn more about MSupply at www.msupply.com.

About mSupply TM
mSupply is North America’s leading distributor of OEM repair parts and equipment, serving professionals in the appliance, HVAC, plumbing, commercial kitchen, and pool/spa industries. Headquartered in St. Louis, MO, mSupply is a multi-billion-dollar enterprise offering an extensive product range, industry expertise, and seamless service. With more than 2,000 associates across the U.S. and Canada, mSupply’s family of brands delivers with speed, reliability, and precision through its branches, distribution centers, and extensive fleet of delivery vehicles. Shipped orders reach 93% of U.S. customers via next-day ground delivery and 100% within two days. For more information, visit mSupply.com.

Job Summary
The Senior Learning & Development Specialist is responsible for leading the design, delivery, and continuous improvement of effective, engaging, and scalable learning solutions that support Marcone’s strategic goals. This role partners closely with business leaders, HR, SMEs, and cross-functional teams to assess needs, design impactful content, and implement programs across modalities. The ideal candidate brings expertise in adult learning, LMS administration, and project management, serving as a key contributor to employee development, onboarding, compliance, and organizational effectiveness.

Essential Job Duties
Partners with business leaders, HR, and SMEs to assess learning needs and define strategic learning objectives.Designs and develops effective learning solutions, including eLearning courses, instructor-led training, microlearning, videos, job aids, and guides.Applies instructional design models (e.g., ADDIE) and adult learning principles to create engaging, results-driven learning experiences.Manages and maintains LMS content, enrollment, reporting, and complex technical troubleshooting.Reviews, updates, and improves existing learning materials to align with changing business needs, systems, and best practices.Supports and facilitates training delivery through multiple modalities (virtual, in-person, blended).Leads improvements to new-hire onboarding training programs to streamline and enhance employee experience.Analyzes learning data and feedback to evaluate training effectiveness and recommend improvements.Proposes and implements new L&D processes and workflows to improve efficiency, consistency, and quality.Pilots, evaluates, and recommends new technologies and tools to enhance the learning experience.Maintains and prioritizes the L&D project list to ensure alignment with business goals and accountability for deadlines.Mentors and provides guidance to junior team members to support their growth and ensure quality outcomes.

Other
Other duties as assigned. As with any evolving organization, the job description is not designed to cover or contain a comprehensive listing of work activities, duties, or responsibilities. Additional or other duties, responsibilities, assignments, and activities may change or be assigned at any time with or without notice.

Job Requirements
Bachelor’s degree in Human Resources, Education, Instructional Design, Psychology, Organizational Development, or related field.5 or more years of progressive experience in Learning & Development or a related field.Proven experience assessing learning needs and designing effective learning solutions using adult learning principles.Demonstrated LMS administration experience, including content management, enrollment, reporting, and technical troubleshooting.Strong consulting skills: ability to ask critical questions, identify gaps, and recommend practical solutions.Excellent facilitation, presentation, verbal, and written communication skills.Collaborative and team-oriented, with a demonstrated ability to build influential relationships across all levels.Strong time-management and organizational skills; ability to manage multiple projects and deadlines in a fast-paced environment.Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools (Teams, Zoom, etc.).Comfortable with technology and experienced with eLearning authoring tools (e.g., Articulate Storyline, Rise) preferred.Familiarity with LMS platforms, preferably Litmos.

Physical Requirements
Office / Administrative7-10 hours worked per day; up to 40-43 hours worked per weekBending 1-3 hours per dayLifting / carrying up to 10 pounds 0-1 hours per dayReviewing documents 1-5 hours per daySitting 3-8 hours per dayStanding 3-6 hours per dayUsing close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.Using fingers, hands, and arms to perform office / computer work 6-8 hours per dayUsing hearing to talk, listen, and use phones 1-6 hours per dayUsing office equipment - computers, phones, scanners, fax machines - 6-8 hours per dayWalking 3-6 hours per day#mSupply