Nightingale Education Group
Instructional Technologist III
Canvas
LMS
Python
Edtech.com's Summary
Nightingale Education Group is hiring an Instructional Technologist III. This senior-level role involves advanced troubleshooting and testing of the LMS, supporting automation and backend data processes, and providing escalation support and training to faculty and team members. The technologist independently analyzes system behavior and contributes to platform optimization without owning production-level integration governance.
Highlights
- Diagnose and resolve complex LMS configuration and integration issues.
- Conduct sandbox testing and validate integration behavior prior to production.
- Develop and maintain Python scripts for backend data retrieval and reporting.
- Test and validate LMS theme changes in non-production environments without deploying production code.
- Provide advanced Tier II/III instructional technology support and escalate issues from Instructional Technologist II staff.
- Deliver advanced training on LMS features and instructional tools.
- Requires 4-6 years of progressive LMS support experience and advanced LMS configuration knowledge.
- Working knowledge of JavaScript to diagnose integration and UI issues.
- Salary range is $78,000 - $85,000 USD annually.
- Employment contingent on background check and drug screen; new hires attend orientation in Salt Lake City with expenses covered.
Instructional Technologist III Full Description
Instructional Technologist III
Remote
Position Summary:
The Instructional Technologist III serves as a senior-level learning technology specialist responsible for advanced LMS troubleshooting, integration testing, automation support, and system behavior analysis. This role bridges instructional support and system-level operations by assisting in integration validation, backend data workflows, and technical issue investigation while continuing to support faculty initiatives.
The Instructional Technologist III operates with high autonomy and is expected to independently analyze system behavior, identify root causes of recurring LMS issues, and contribute to platform optimization efforts. This role does not own production-level integration governance or theme deployment authority.
Role and Responsibilities:
Advanced LMS & System Troubleshooting
- Diagnose and resolve complex LMS configuration issues beyond standard course-level troubleshooting.
- Analyze blueprint sync inconsistencies and identify root causes.
- Investigate gradebook behavior, permissions conflicts, and workflow disruptions.
- Interpret browser console output and identify JavaScript-related issues impacting LMS behavior.
Integration & Testing Support
- Conduct sandbox testing for LTI tool updates and configuration changes.
- Validate integration behavior prior to production release.
- Document system-level defects and escalate findings with detailed technical context.
- Assist in reviewing vendor documentation and identifying potential configuration impacts.
Automation & Backend Data Support
- Develop and maintain scoped Python scripts for backend API data retrieval, validation, and reporting.
- Perform structured data manipulation for LMS-related reporting and workflow support.
- Assist in validating data accuracy for course copy, integration sync, or automation processes.
- Support monitoring and troubleshooting of automated scripts under defined standards.
Theme & Platform Validation
- Test and validate Canvas theme changes in non-production environments.
- Identify behavior conflicts or accessibility concerns related to CSS or JavaScript updates.
- Provide structured feedback prior to deployment.
(Does not deploy or modify production theme code.)
Faculty & Team Support
- Provide advanced Tier II/III instructional technology support.
- Serve as escalation resource for Instructional Technologist II staff.
- Deliver advanced training on LMS features and instructional tools.
Qualifications and Education Requirements:
- 4–6 years of progressive experience supporting LMS platforms.
- Advanced working knowledge of LMS configuration and platform behavior.
- Working knowledge of JavaScript sufficient to diagnose integration and UI-related issues.
Budgeted Hiring Range
$78,000 - $85,000 USD
All new hires are required to attend New Collaborator Orientation (NCO) in Salt Lake City, Utah. The College will cover travel, lodging, and other accommodations.
Nightingale’s commitment to diversity and inclusion is reflected both in our learners and collaborators because we believe the best outcomes for learners from underserved and diverse populations are achieved through collaborators with similar backgrounds and cultures. Nightingale Education Group is an equal opportunity employer.
Our Mission (not just words on the wall, we live it, love it, and daily contribute to it): With the primary focus on higher learning in healthcare professions, Nightingale Education Group contributes to elevating education, health, and employment systems through facilitation of academic achievement, personal growth, and professional development of its learners, alumni, and collaborators, while serving diverse communities.
At Nightingale Education Group, our Innovative Education model helps transform rural health landscapes through our blended-distance learning platform. Every person involved with Nightingale Education Group helps to change the lives of our learners, our communities, and ultimately the world by adding to the quality of healthcare. We are proud to have graduated nearly 5,000 nurses serving communities in need. We are serious about our outcomes and have a little bit of fun getting there.
The professional and personal development of our learners and our collaborators is our company’s foundation. Not only do we develop strategies that promote a positive work-life integration, but we also create an environment that invites you to become an expert in your field, be it through higher education or professional development. Put simply, we elevate employment, elevate health, and elevate education. We’re so happy that you’ve found us!
Employment is contingent upon successful completion of a background check and drug screen.
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