University of Nebraska – Lincoln
IT Computer Associate
🇺🇸 Lincoln, NE
🕑 Full-Time
💰 $19 per Hour
💻 Information Technology
🗓️ July 16th, 2025
Edtech.com's Summary
- Provides Tier 1 and specialized hardware/software support for College of Law faculty, staff, and students.
- Collaborates with College of Law IT team members and NU ITS service managers for service delivery.
- Requires proficiency with Microsoft Office and Adobe Acrobat.
- Must diagnose and resolve technical issues in alignment with University policies.
- Knowledge of various computer architectures and operating systems necessary.
- Preferred skills include administering Windows and MacOS, networking, SCCM, Active Directory, Group Policies, JAMF, and client management tools.
- Desirable certifications: CompTIA A+, HDI DST, OEM hardware repair (HP, Apple, Dell).
- Requires at least an associate’s degree in technology or computing-related field plus IT support and customer service experience.
- Criminal history background check required.
- Starting salary minimum is $18.942 per hour.
IT Computer Associate Full Description
Department | College of Law-0899
Requisition Number | S_250551
Posting Open Date | 07/10/2025
Application Review Date: (To ensure consideration, please submit all application materials before review date) | 07/21/2025
Posting Close Date |
Open Until Filled | Yes
Description of Work
The IT Computer Associate provides Tier 1 and specialized hardware and software support for College of Law faculty, staff and students. Collaborates with fellow College of Law team members and with NU ITS service managers to provide timely, high-quality technology services. Must be able to quickly become familiar with University systems and services. Must be able to work under pressure and time constraints in a professional office setting.
The University of Nebraska-Lincoln seeks to attract and retain a high performing and collaborative workforce. UNL is committed to providing a work environment and culture that fosters personal and professional success where every person and every interaction matters. The University is proud to be one of Nebraska’s preferred and largest employers where individuals are able to participate and contribute to their full potential.
As an EO/AA employer, the University of Nebraska considers qualified applicants for employment without regard to race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. See https://equity.unl.edu/notice-nondiscrimination/.
Minimum Required Qualifications
Associate’s degree in a technology or computing-related field plus at least three months of hands-on experience providing IT support and at least one year of experience working in any role which involves customer service; equivalent education/experience considered. Proficient use of Microsoft Office and Adobe Acrobat. Ability to diagnose and resolve technical issues, utilizing an understanding of technical principles that align with University policies. Knowledge and experience of various computer architectures and their respective operating systems.
Preferred Qualifications
Associate’s degree in a technology or computing-related field. Two years of hands-on experience providing IT support including direct user support. Two years of experience administering and supporting Windows and MacOS operating systems. Experience with: Wired and wireless IP-based networking; SCCM, Active Directory, and Group Policies; JAMF or using macOS in a domain-joined environment; client management tools. Knowledge of IT security best practices, user security, and cloud storage services. CompTIA A+, HDI DST, and OEM hardware repair certifications (HP, Apple, Dell) are desirable.
Pre-Placement Driving Record Review Required | No
Physical Required | No
Commercial Driver’s License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances. | No
Criminal History Background Check Required | Yes
Posted Salary | $18.942/hr minimum
How to Apply | Click on “Apply to this Job”. You will then either create an application or edit your current application that is on file.
For questions or accommodations related to this position contact | Amber Ediger – Senior Director of Marketing & Info Systems
amberediger@unl.edu
402-472-7065
Job Category (old) | Office/Service
Job Type | Full-Time
Alternate Work Schedule (if other than 8-5) |
Work Location (City, State) | Lincoln, NE
Position funded by grant or other form of temporary funding? | No
If Temporary, indicate end date |
Planned Hire Date: |
Appointment End Date |
- * Please detail your hands-on experience providing IT support and experience working in any role which involves customer service, including years of experience.
(Open Ended Question) - * Please detail your proficiency in the use of Microsoft Office and Adobe Acrobat.
(Open Ended Question) - * Please describe your knowledge of and experience with various computer architectures and their respective operating systems.
(Open Ended Question)
Optional Documents
- UNLincoln on Facebook
- @UNLincoln on Twitter
- UNL on YouTube
- @unlincoln on Instagram
- University of Nebraska–Lincoln on LinkedIn
- unlincoln on Pinterest
- UNLincoln on Snapchat
- unlincoln on Spotify
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