Troy University
IT eSystem Analyst II/Training Coordinator
🇺🇸 Troy, AL
🕑 Full-Time
💰 TBD
💻 Information Technology
🗓️ June 26th, 2025
Edtech.com's Summary
Troy University is hiring an IT eSystem Analyst II/Training Coordinator. The role involves installing, troubleshooting, repairing, and maintaining hardware, providing advanced software support, handling helpdesk requests, analyzing training needs, coordinating curriculum development across locations, delivering courses, and evaluating and updating training programs based on course effectiveness.
Highlights
- Install, troubleshoot, repair, and maintain hardware systems.
- Provide advanced support for various software applications and complete helpdesk requests promptly.
- Analyze training needs and coordinate curriculum development and course delivery across all locations.
- Develop reports measuring training needs and outcomes, and maintain educational support materials.
- Consult with managers and supervisors to assess training needs and tailor programs accordingly.
- Continuously evaluate and update training procedures and curriculum to ensure effectiveness.
- Required qualifications include a Bachelor's degree in a related field or at least three years of related experience.
- Work hours are Monday through Friday, 8 am to 5 pm, with occasional evenings and weekends for projects or emergencies.
- Position is full-time, professional/salaried with no supervisory duties.
- Department: Information Technology - Troy, Division: Financial Affairs and Online Education.
IT eSystem Analyst II/Training Coordinator Full Description
IT eSystem Analyst II/Training Coordinator
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.
If you would like to bookmark this position for later review, click on the Bookmark link. To email this position to a friend, click on the Email to a Friend link. If you would like to print a copy of this position for your records, click on the Print Preview link.
Posting Details
Position Information
Posting Number | SF1893P
Position Title | IT eSystem Analyst II/Training Coordinator
Position Type | Professional/Salaried
Department | Information Technology - Troy
Division | Financial Affairs and Online Education
Campus | Troy
Work Status | Full-Time (FT)
Temporary | No
Location | Troy - T01
Job Summary | The IT eSystem Analyst II/Training Coordinator position is responsible for installing, troubleshooting, repairing and maintaining hardware; providing advanced support for a wide variety of software applications; completing helpdesk requests in a timely manner in a high-paced environment; analyzing training needs; coordinating with all locations on the development of curriculum and delivering courses; development of reporting for measurement of training needs and results; developing and maintaining continual education support materials used for reference once training has been completed; consulting with the managers and supervisors to assess training needs and developing programs to match these needs; and continually evaluating procedures to monitor and analyze course effectiveness and update curriculum as needed.
Minimum Qualifications | 1. Bachelor’s degree in a related field OR a minimum of three years of related experience
2. Ability to display a positive attitude, teamwork, and timeliness
Preferred Qualifications |
Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? | No
Work Hours | 8am – 5pm
Monday through Friday
Evenings and weekends occasionally required for projects, events, or emergencies
List any hazardous conditions or physical demands required by this position | NA
Does this position have supervisory responsibility? | No
Posting Date | 02/20/2025
Closing Date |
Open Until Filled | Yes
Special Instructions to Applicants |
Quick Link | https://www.troyuniversityjobs.com/postings/36810
Position Title | IT eSystem Analyst II/Training Coordinator
Position Type | Professional/Salaried
Department | Information Technology - Troy
Division | Financial Affairs and Online Education
Campus | Troy
Work Status | Full-Time (FT)
Temporary | No
Location | Troy - T01
Job Summary | The IT eSystem Analyst II/Training Coordinator position is responsible for installing, troubleshooting, repairing and maintaining hardware; providing advanced support for a wide variety of software applications; completing helpdesk requests in a timely manner in a high-paced environment; analyzing training needs; coordinating with all locations on the development of curriculum and delivering courses; development of reporting for measurement of training needs and results; developing and maintaining continual education support materials used for reference once training has been completed; consulting with the managers and supervisors to assess training needs and developing programs to match these needs; and continually evaluating procedures to monitor and analyze course effectiveness and update curriculum as needed.
Minimum Qualifications | 1. Bachelor’s degree in a related field OR a minimum of three years of related experience
2. Ability to display a positive attitude, teamwork, and timeliness
Preferred Qualifications |
Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? | No
Work Hours | 8am – 5pm
Monday through Friday
Evenings and weekends occasionally required for projects, events, or emergencies
List any hazardous conditions or physical demands required by this position | NA
Does this position have supervisory responsibility? | No
Posting Date | 02/20/2025
Closing Date |
Open Until Filled | Yes
Special Instructions to Applicants |
Quick Link | https://www.troyuniversityjobs.com/postings/36810
Reference Letters
Reference Letters
Solicit References Through the System? | No
Last Day a Reference Provider Can Submit Reference |
Applicant Special Instructions | Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact jobs@troy.edu.
Last Day a Reference Provider Can Submit Reference |
Applicant Special Instructions | Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact jobs@troy.edu.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- Troy University employment website (www.troyuniversityjobs.com)
- Chronicle of Higher Education
- Higher Ed Jobs
- Social Media website
- Indeed
- Other employment website (please specify below)
- Employee Referral (please specify below)
- Local newspaper (please specify below)
- Professional journal (please specify below)
- Other source (please specify below)
- Please specify:
(Open Ended Question) - * Regarding your current employment status, please select one of the following:
- Not a current Troy University employee
- Current part-time Troy employee (including adjunct faculty)
- Current full-time Troy employee - initial appraisal period complete
- Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees)
- * Do you have a Bachelor’s degree in a related field OR a minimum of three years of related experience?
- Yes
- No
Applicant Documents
Required Documents
- Resume
- Cover Letter
- List of References
Optional Documents
- Letter of Reference 1
- Other Document
- Unofficial Transcript 1
- Employment is contingent upon a satisfactory background check.
- Troy University is an Equal Employment Opportunity and Affirmative Action employer.
- Troy University participates in eVerify.
- Troy University is an Equal Employment Opportunity and Affirmative Action employer.
- Troy University participates in eVerify.
To ensure the security of your data, you will be logged out due to inactivity in 3 minutes at
.
Any data not saved will be lost.
Click 'OK' to keep your session active.
.
Any data not saved will be lost.
Click 'OK' to keep your session active.
Similar Jobs
Desktop Support Analyst
Watermark
🇺🇸 Hybrid - Austin, TX
Desktop Support Specialist I
Mississippi State University
🇺🇸 Starkville, MS
IT Specialist II
Troy University
🇺🇸 Troy, AL
Applications Systems Analyst
University of Utah
🇺🇸 Salt Lake City, UT
ITS Admin Applications Director/UKHC
University of Kentucky
🇺🇸 Lexington, KY
