Troy University
IT eSystem Analyst II/Training Coordinator
🇺🇸 Troy, AL
🕑 Full-Time
💰 TBD
💻 Learning & Development
🗓️ December 10th, 2025
Edtech.com's Summary
- Install, troubleshoot, repair, and maintain hardware systems.
- Provide advanced support for a wide range of software applications.
- Manage helpdesk requests efficiently.
- Analyze training needs and coordinate with multiple locations on curriculum development.
- Deliver courses and develop reporting to measure training effectiveness.
- Create and maintain education support materials for post-training reference.
- Consult with managers and supervisors to tailor training programs.
- Continuously evaluate and update training procedures and curriculum.
- Minimum qualifications: Bachelor’s degree in a related field or three years of related experience.
- Full-time professional position within the Information Technology Department, Finance and Administration division.
IT eSystem Analyst II/Training Coordinator Full Description
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.
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| Posting Number | SF1893P |
|---|---|
| Position Title | IT eSystem Analyst II/Training Coordinator |
| Position Type | Professional/Salaried |
| Department | Information Technology - Troy |
| Division | Finance and Administration |
| Campus | Troy |
| Work Status | Full-Time (FT) |
| Temporary | No |
| Location | Troy - T01 |
| Job Summary | The IT eSystem Analyst II/Training Coordinator position is responsible for installing, troubleshooting, repairing and maintaining hardware; providing advanced support for a wide variety of software applications; completing helpdesk requests in a timely manner in a high-paced environment; analyzing training needs; coordinating with all locations on the development of curriculum and delivering courses; development of reporting for measurement of training needs and results; developing and maintaining continual education support materials used for reference once training has been completed; consulting with the managers and supervisors to assess training needs and developing programs to match these needs; and continually evaluating procedures to monitor and analyze course effectiveness and update curriculum as needed. |
| Minimum Qualifications | 1. Bachelor’s degree in a related field OR a minimum of three years of related experience 2. Ability to display a positive attitude, teamwork, and timeliness |
| Preferred Qualifications | |
| Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? | No |
| Work Hours | 8am – 5pm Monday through Friday Evenings and weekends occasionally required for projects, events, or emergencies |
| List any hazardous conditions or physical demands required by this position | NA |
| Does this position have supervisory responsibility? | No |
| Posting Date | 12/09/2025 |
| Closing Date | |
| Open Until Filled | Yes |
| Special Instructions to Applicants | |
| Quick Link | https://www.troyuniversityjobs.com/postings/36810 |
| Solicit References Through the System? | No |
|---|---|
| Last Day a Reference Provider Can Submit Reference | |
| Applicant Special Instructions | Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact jobs@troy.edu. |
Required fields are indicated with an asterisk (*).
- *
How did you hear about this employment opportunity?
- Troy University employment website (www.troyuniversityjobs.com)
- Chronicle of Higher Education
- Higher Ed Jobs
- Social Media website
- Indeed
- Other employment website (please specify below)
- Employee Referral (please specify below)
- Local newspaper (please specify below)
- Professional journal (please specify below)
- Other source (please specify below)
-
Please specify:
(Open Ended Question)
- *
Regarding your current employment status, please select one of the following:
- Not a current Troy University employee
- Current part-time Troy employee (including adjunct faculty)
- Current full-time Troy employee - initial appraisal period complete
- Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees)
- *
Do you have a Bachelor’s degree in a related field OR a minimum of three years of related experience?
- Yes
- No
- Resume
- Cover Letter
- List of References
Optional Documents
- Letter of Reference 1
- Other Document
- Unofficial Transcript 1
- Employment is contingent upon a satisfactory background check.
- Troy University is an Equal Employment Opportunity and Affirmative Action employer.
- Troy University participates in eVerify.
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