IT Generalist I

🇺🇸 Gainesville, FL

🕑 Full-Time

💰 $53K

💻 Information Technology

🗓️ June 20th, 2025

Edtech.com's Summary

The University of Florida is hiring an IT Generalist I. This role manages installation, support, troubleshooting, and repair of classroom and conference room technology, including audio, video, and computer interfaces used for educational and administrative purposes. The position involves collaborating with service teams, coordinating video conference sessions, advising faculty and staff on technology projects, and ensuring quality assurance of hardware and software setups.

Highlights

Install, support, troubleshoot, and repair audio-visual and computer equipment in educational spaces.
Evaluate equipment and software for classroom and conference room use.
Collaborate with service teams to resolve complex technical issues and improve processes.
Provide technical facilitation and coordination for video conference sessions, including live streaming and recording.
Create training resources and documentation for faculty and staff on audio-visual technology.
Advise on multimedia technology development and learning space renovations.
Required software/technical skills include Crestron design and troubleshooting, PC desktop applications, and audiovisual educational technology systems.
Requires a bachelor's degree or equivalent combination of education and experience; preferred four years of relevant experience.
Must have exceptional interpersonal and communication skills with a customer-centric focus.
Salary is $53,000 annually.