University of Texas at Arlington
IT Performance and Risk Management Manager
Edtech.com's Summary
The University of Texas at Arlington is hiring an IT Performance and Risk Management Manager. This role directs IT performance and risk management practices, ensuring alignment with organizational strategy and compliance with relevant laws and standards. The manager partners with OIT leadership to establish and monitor key risk and performance indicators while overseeing IT asset management and EIR accessibility compliance.
Highlights
- Establish and maintain IT policies, procedures, and methods for evaluating technology risks and compliance.
- Advise IT leadership on risk mitigation and compliance program implementation.
- Manage IT asset lifecycle and develop a strategy for an enhanced IT Asset Management function.
- Lead accessibility policy compliance aligned with statewide Electronic and Information Resources (EIR) laws.
- Provide coaching and supervision to IT Performance and Risk Management staff.
- Required to have a bachelor's degree and at least 3 years of IT compliance, risk, or governance experience with supervisory experience.
- Preferred qualifications include a master's degree, Risk Management certification, and experience with Strategic Portfolio Management tools like ServiceNow and SharePoint.
- Strong knowledge of IT risk and asset management best practices and excellent leadership and communication skills are essential.
- Salary up to $117,185 per year, commensurate with qualifications and experience.
- Position is full-time within the OIT Performance & Risk Management department.
IT Performance and Risk Management Manager Full Description
IT Performance and Risk Management Manager
Please see Special Instructions for more details.
Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.
Posting Details
Position Information
Posting Number | S06859P
Position Title | IT Performance and Risk Management Manager
Department | OIT Performance & Risk Management
Location | Arlington
Position Status | Full-time
Work Schedule | Monday – Friday; 8:00am – 5:00pm
Salary | Salary is commensurate based on qualifications and relevant experience up to $117,185
Pay Basis | Monthly
Job Summary | The IT Performance and Risk Management Manager establishes and oversees the IT Performance and Risk management best practices, procedures, and policies to ensure alignment with organizational strategy and goals. Partners with OIT leadership and key stakeholders to establish and monitor key risk/performance indicators (KRIs & KPIs) and ensure compliances with relevant laws, regulations, and industry standards. Manages the operations and support of IT technology risks and compliance requirements, IT asset management frameworks, and Electronic and Information (EIR) Accessibility requirements.
Essential Duties and Responsibilities | IT Performance and Risk Management: Establishes IT policies, processes, and methods to evaluate technology risks, address audit issues, and execute proactive compliance monitoring in alignment with the University, UT System, and State policies. Advises and educates IT leadership and business partners on the implementation of compliance programs to mitigate risks. Assist the IT organization in documenting the controls related to relevant risk, compliance with laws and regulations, internal controls, and operational processes. Manages the effectiveness of the IT Risk Management framework and drives continuous improvement efforts to enhance risk management and compliance practices. Ensures that risk and compliance issues are managed and evaluated in a timely manner. Monitors, measures, and reports internal compliance issues, recommending strategy, resources, and implementation to achieve compliance. Assists in the development and monitoring of IT performance metrics that assess compliance and risks and implement any necessary improvements. Engages Information Security and Internal Audit partners to efficiently ensure compliance regulatory/statutory requirements. Monitors, measures, and reports on the Unit Effectiveness Process (UEP) including assessment plan and results of assessment. Ensures the department services are meeting the intended outcomes defined on the UEP. Asset Management: Develops and lead the strategy, roadmap, and implementation plan for an enhanced IT Asset Management function. Establishes the right policies, processes and systems supporting the IT Asset management function to optimize asset usage to the organization. Manages the lifecycle of IT assets (hardware and software) to reduce risk to the university associated with loss (hardware) or improper use (software licenses). Ensures that appropriate resources (people, tools, services) and processes are in place to gather and analyze data relating to technology asset life cycles. Establish and monitor key risk/performance indicators (KRIs & KPIs) and ensure compliance with relevant laws, regulations, and industry standards. Oversees remediation of digital technology asset-related risks and progress of optimization activity. Oversees the organization’s response to software vendor license compliance audits or license validation requests, in collaboration with the vendor management team. Stays current on industry best practices, emerging technologies, and regulatory requirements related to hardware and software IT asset risk management. Leadership and Coaching: Provides ongoing coaching and mentoring to IT Performance and Risk Management staff for professional development and performance. Oversee hiring, onboarding, and training for IT Performance and Risk Management staff. Electronic and Information Resources (EIR) Accessibility: Oversees the IT organization accessibility policy, including a compliance plan that aligns to statewide EIR accessibility law and administrative rules. Provides leadership and guidance to ensure compliance and promote EIR accessibility for the IT organization. Educates the IT organization about the requirements to support EIR accessibility. Partners with the vendor management team to ensure accessibility requirements are incorporated into procurement processes.Performs other duties as assigned
Minimum Qualifications | Bachelor’s degree in a related field. Three (3) years of experience in compliance, risk, governance of IT systems. Three (3) years of experience across IT domain such as application development, infrastructure, technical support and operations, or continuity of business which includes two (2) years of experience in a supervisory role, or ten (10) years of any combination of education, experience or training.
Preferred Qualifications | Masters degree in a related field, Risk Management certification. Experience with helping organizations set up standards and best practices for IT risk management frameworks. Experience using Strategic Portfolio Management tools such as ServiceNow and SharePoint. Experience with compliance and risk management.
Knowledge, Skills and Abilities
Solid understanding of IT risk and asset management best practices, tools, methodologies. Ability to negotiate contracts and evaluate vendors and contractor resources. Strong analytical and problem-solving skills, with the ability to drive data-driven decision-making. Excellent understanding of basic IT concepts and current IT trends. Excellent organizational skills and ability to prioritize, balance, and manage multiple efforts. Strong problem-solving and risk management skills. Excellent interpersonal and customer relationship skills. Strong facilitation and presentation skills for all types of engagements Strong listening and writing skills, good executive presence, verbally articulate, Values communication in all directions: up, out and down. Excellent conflict resolution skills facilitating timely decisions when needed. Strong leadership skills to build and empower effective teams (technical and non-technical) and maintain healthy professional relationships with peers, stakeholders, and senior leadership. Ability to lead and coach partners and teams. Lead by example with confidence, a positive attitude, patience, honesty and integrity, and a strong sense of commitment. Ability to build strong business relationships across the organization and build consensus. High level of professionalism and ability to adapt and thrive in challenging and dynamic environments. Experience working with Leadership at all levels including Senior Leadership at the organizational level. Demonstrate mastery team-building skills to inspire individual and team engagement, promote a culture of collaboration, ownership, and accountability, and foster a respectful and proactive work environment.
Other Requirements |
Workplace and Eligibility Conditions |
Benefits Eligible | Yes
Benefits at UTA | We are proud to offer a comprehensive benefits package to all our employees at the University.
https://www.uta.edu/hr/employee-benefits
To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:
https://resources.uta.edu/hr/services/records/compensation-tools.php
CBC Requirement | It is the policy of The University of Texas at Arlington to conduct a criminal background check on any applicant who is under final consideration for employment with the University.
This position may have access to critical infrastructure as defined by Section 113.001(2) of the Texas Business and Commerce Code. If so, to be hired for and continue to be employed in this position you must maintain the security or integrity of the infrastructure as set forth in Texas Executive Order GA-48. By assuming this position, and if you have access to critical infrastructure, you authorize the University to conduct routine background checks.
EEO Statement | It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University’s compliance with this policy.
University Information | The University of Texas at Arlington (UTA) is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. As a comprehensive teaching, research, and public service institution, UTA is dedicated to the advancement of knowledge through scholarship and creative work. With an enrollment of more than 42,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 “Very High Research Activity” institution and nationally recognized for its commitment to student success and service. It ranks No. 5 in Military Times’ “Best for Vets: Colleges” and is the top university in North Texas for its graduates’ salaries (The Wall Street Journal). UTA is designated as both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution and is No. 6 for undergraduate ethnic diversity in the United States (U.S. News & World Report, 2023). With a global alumni network of approximately 280,000 – including leaders at many of the 24 Fortune 500 companies headquartered in North Texas – UTA contributes an estimated $29 billion annually to the Texas economy.
UTA is expanding its regional footprint by building a regional campus, called UTA West, in Parker County on the far west side of Fort Worth. It is scheduled to open in fall 2028. This initiative aligns with the university’s strategic growth and commitment to serving the broader community. Furthermore, UTA has launched the RISE 100 initiative, aiming to recruit 100 new tenure-system faculty to strengthen its research enterprise and leadership in key academic areas. Learn more at https://www.uta.edu/administration/president/strategic-plan/rise100.
This is an exciting time to join UTA and contribute to its bold vision for the future.
ADA Accommodations | The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email ADADocs@uta.edu.
Position Title | IT Performance and Risk Management Manager
Department | OIT Performance & Risk Management
Location | Arlington
Position Status | Full-time
Work Schedule | Monday – Friday; 8:00am – 5:00pm
Salary | Salary is commensurate based on qualifications and relevant experience up to $117,185
Pay Basis | Monthly
Job Summary | The IT Performance and Risk Management Manager establishes and oversees the IT Performance and Risk management best practices, procedures, and policies to ensure alignment with organizational strategy and goals. Partners with OIT leadership and key stakeholders to establish and monitor key risk/performance indicators (KRIs & KPIs) and ensure compliances with relevant laws, regulations, and industry standards. Manages the operations and support of IT technology risks and compliance requirements, IT asset management frameworks, and Electronic and Information (EIR) Accessibility requirements.
Essential Duties and Responsibilities | IT Performance and Risk Management: Establishes IT policies, processes, and methods to evaluate technology risks, address audit issues, and execute proactive compliance monitoring in alignment with the University, UT System, and State policies. Advises and educates IT leadership and business partners on the implementation of compliance programs to mitigate risks. Assist the IT organization in documenting the controls related to relevant risk, compliance with laws and regulations, internal controls, and operational processes. Manages the effectiveness of the IT Risk Management framework and drives continuous improvement efforts to enhance risk management and compliance practices. Ensures that risk and compliance issues are managed and evaluated in a timely manner. Monitors, measures, and reports internal compliance issues, recommending strategy, resources, and implementation to achieve compliance. Assists in the development and monitoring of IT performance metrics that assess compliance and risks and implement any necessary improvements. Engages Information Security and Internal Audit partners to efficiently ensure compliance regulatory/statutory requirements. Monitors, measures, and reports on the Unit Effectiveness Process (UEP) including assessment plan and results of assessment. Ensures the department services are meeting the intended outcomes defined on the UEP. Asset Management: Develops and lead the strategy, roadmap, and implementation plan for an enhanced IT Asset Management function. Establishes the right policies, processes and systems supporting the IT Asset management function to optimize asset usage to the organization. Manages the lifecycle of IT assets (hardware and software) to reduce risk to the university associated with loss (hardware) or improper use (software licenses). Ensures that appropriate resources (people, tools, services) and processes are in place to gather and analyze data relating to technology asset life cycles. Establish and monitor key risk/performance indicators (KRIs & KPIs) and ensure compliance with relevant laws, regulations, and industry standards. Oversees remediation of digital technology asset-related risks and progress of optimization activity. Oversees the organization’s response to software vendor license compliance audits or license validation requests, in collaboration with the vendor management team. Stays current on industry best practices, emerging technologies, and regulatory requirements related to hardware and software IT asset risk management. Leadership and Coaching: Provides ongoing coaching and mentoring to IT Performance and Risk Management staff for professional development and performance. Oversee hiring, onboarding, and training for IT Performance and Risk Management staff. Electronic and Information Resources (EIR) Accessibility: Oversees the IT organization accessibility policy, including a compliance plan that aligns to statewide EIR accessibility law and administrative rules. Provides leadership and guidance to ensure compliance and promote EIR accessibility for the IT organization. Educates the IT organization about the requirements to support EIR accessibility. Partners with the vendor management team to ensure accessibility requirements are incorporated into procurement processes.Performs other duties as assigned
Minimum Qualifications | Bachelor’s degree in a related field. Three (3) years of experience in compliance, risk, governance of IT systems. Three (3) years of experience across IT domain such as application development, infrastructure, technical support and operations, or continuity of business which includes two (2) years of experience in a supervisory role, or ten (10) years of any combination of education, experience or training.
Preferred Qualifications | Masters degree in a related field, Risk Management certification. Experience with helping organizations set up standards and best practices for IT risk management frameworks. Experience using Strategic Portfolio Management tools such as ServiceNow and SharePoint. Experience with compliance and risk management.
Knowledge, Skills and Abilities
Solid understanding of IT risk and asset management best practices, tools, methodologies. Ability to negotiate contracts and evaluate vendors and contractor resources. Strong analytical and problem-solving skills, with the ability to drive data-driven decision-making. Excellent understanding of basic IT concepts and current IT trends. Excellent organizational skills and ability to prioritize, balance, and manage multiple efforts. Strong problem-solving and risk management skills. Excellent interpersonal and customer relationship skills. Strong facilitation and presentation skills for all types of engagements Strong listening and writing skills, good executive presence, verbally articulate, Values communication in all directions: up, out and down. Excellent conflict resolution skills facilitating timely decisions when needed. Strong leadership skills to build and empower effective teams (technical and non-technical) and maintain healthy professional relationships with peers, stakeholders, and senior leadership. Ability to lead and coach partners and teams. Lead by example with confidence, a positive attitude, patience, honesty and integrity, and a strong sense of commitment. Ability to build strong business relationships across the organization and build consensus. High level of professionalism and ability to adapt and thrive in challenging and dynamic environments. Experience working with Leadership at all levels including Senior Leadership at the organizational level. Demonstrate mastery team-building skills to inspire individual and team engagement, promote a culture of collaboration, ownership, and accountability, and foster a respectful and proactive work environment.
Other Requirements |
Workplace and Eligibility Conditions |
Benefits Eligible | Yes
Benefits at UTA | We are proud to offer a comprehensive benefits package to all our employees at the University.
https://www.uta.edu/hr/employee-benefits
To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:
https://resources.uta.edu/hr/services/records/compensation-tools.php
CBC Requirement | It is the policy of The University of Texas at Arlington to conduct a criminal background check on any applicant who is under final consideration for employment with the University.
This position may have access to critical infrastructure as defined by Section 113.001(2) of the Texas Business and Commerce Code. If so, to be hired for and continue to be employed in this position you must maintain the security or integrity of the infrastructure as set forth in Texas Executive Order GA-48. By assuming this position, and if you have access to critical infrastructure, you authorize the University to conduct routine background checks.
EEO Statement | It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University’s compliance with this policy.
University Information | The University of Texas at Arlington (UTA) is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. As a comprehensive teaching, research, and public service institution, UTA is dedicated to the advancement of knowledge through scholarship and creative work. With an enrollment of more than 42,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 “Very High Research Activity” institution and nationally recognized for its commitment to student success and service. It ranks No. 5 in Military Times’ “Best for Vets: Colleges” and is the top university in North Texas for its graduates’ salaries (The Wall Street Journal). UTA is designated as both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution and is No. 6 for undergraduate ethnic diversity in the United States (U.S. News & World Report, 2023). With a global alumni network of approximately 280,000 – including leaders at many of the 24 Fortune 500 companies headquartered in North Texas – UTA contributes an estimated $29 billion annually to the Texas economy.
UTA is expanding its regional footprint by building a regional campus, called UTA West, in Parker County on the far west side of Fort Worth. It is scheduled to open in fall 2028. This initiative aligns with the university’s strategic growth and commitment to serving the broader community. Furthermore, UTA has launched the RISE 100 initiative, aiming to recruit 100 new tenure-system faculty to strengthen its research enterprise and leadership in key academic areas. Learn more at https://www.uta.edu/administration/president/strategic-plan/rise100.
This is an exciting time to join UTA and contribute to its bold vision for the future.
ADA Accommodations | The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email ADADocs@uta.edu.
Posting Detail Information
Number of Vacancies | 1
Open Until Filled |
Minimum Number of References Required | 3
Maximum Number of References Accepted | 3
Special Instructions to Applicants | Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.
Open Until Filled |
Minimum Number of References Required | 3
Maximum Number of References Accepted | 3
Special Instructions to Applicants | Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.
Requirement Questions
Required fields are indicated with an asterisk (*).
- * What is the highest level of education attained?
- GED
- High School Diploma
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- PhD or equivalent
- * How many years do you have of professional experience in information security, GRC, risk management, compliance, or audit roles?
- None/less than 1 year
- 1 to 2 years
- 3 to 4 years
- 5 or more
- * What certifications, if any, have you obtained?
(Open Ended Question) - * How many years of supervisory experience do you have?
- None/less than 1 year
- 1 to 2 years
- 3 to 4 years
- 5 years or more
- * Please indicate whether you have completed any UTA Leadership Development programs.
- Aspiring Leaders Program
- MavsSupervisor Success Program
- MavsManager Foundations Program
- Leading People Credential (completion grants supervisory experience credit for internal entry-level supervisory roles)
- None of the above
Documents Needed To Apply
Required Documents
- Resume or CV
- Cover/Interest Letter
Optional Documents
OFFICE OF TALENT, CULTURE AND ENGAGEMENT
J.D. Wetsel Service Center
1225 W. Mitchell Road
Arlington, TX 76019
J.D. Wetsel Service Center
1225 W. Mitchell Road
Arlington, TX 76019
Similar Jobs
IT Desktop Consultant II - OIT
Emory University
🇺🇸 Hybrid - Atlanta, GA
GIS Programmer/Developer
Saint Mary's University of Minnesota
🇺🇸 Remote - Winona, MN
Lead Systems Engineer (HPC)
Princeton University
🇺🇸 Princeton, NJ
Associate Vice President, IT Support
New York University
🇺🇸 Hybrid - New York, NY
IT Help Desk Tech
University of South Carolina
🇺🇸 Salkehatchie, SC
