Ohio University
IT Support Associate
🇺🇸 Athens, OH
🕑 Full-Time
💰 $17 - $21 per Hour
💻 Information Technology
🗓️ July 18th, 2025
Edtech.com's Summary
- Provide first-level technical support for computer software, hardware, operating systems, and production control.
- Train faculty and staff on multimedia equipment usage.
- Troubleshoot and resolve technical and operational issues using standard procedures.
- Set up, maintain, upgrade, and repair multimedia equipment, computer systems, and labs.
- Run diagnostics and install operating systems and generic device drivers.
- Assemble and test computers and peripheral equipment.
- Monitor software licensing and maintenance agreement compliance.
- Assist with configuring infrastructure and executing test plans as per project requirements.
- Required: High school diploma or GED with at least 2 years of technology support experience; equivalent education and experience acceptable.
- Preferred: Associate’s degree, experience with remote support tools, imaging software, and endpoint management solutions (SCCM, JAMF, Intune); strong communication skills.
- Pay rate ranges from $16.84 to $21.48 per hour with a comprehensive benefits package.
- Employment type is full-time regular within the Information and Technology Office.
