Ohio University
IT Support Specialist
🇺🇸 Athens, OH
🕑 Full-Time
💰 $19 - $25 per Hour
💻 Information Technology
🗓️ July 18th, 2025
Edtech.com's Summary
- Provide mid-level technical support and services to customers and coworkers.
- Troubleshoot complex technical problems beyond first-tier support capabilities.
- Advise and consult on department purchases of software and hardware.
- Install, configure, and maintain operating systems, web servers, and VMware.
- Plan, schedule, test, and coordinate complex software and system upgrades.
- Conduct hardware and software audits to ensure compliance with standards and policies.
- Requires Associate’s degree in IT-related field and minimum 2 years of technology support experience or equivalent combination of education and experience.
- Preferred knowledge includes support for Windows and Mac OS, project leadership, and strong communication skills.
- Pay range: $19.38 - $24.70 per hour as AFSCME 3200 Level 15 with comprehensive benefits including tuition waiver and retirement contributions.
- Works within the Information and Technology Office supporting university-wide IT operations.
