IT Support Specialist

🇺🇸 Athens, OH

🕑 Full-Time

💰 $19 - $25 per Hour

💻 Information Technology

🗓️ September 16th, 2025

VMWare

Edtech.com's Summary

Ohio University is hiring an IT Support Specialist responsible for providing mid-level technical computing support, troubleshooting complex problems, and advising on equipment and software purchases. The role includes installing, configuring, and maintaining operating systems, workstations, and servers, as well as planning and coordinating software upgrades and ensuring data integrity.

Highlights

Provides mid-level technical support and problem-solving assistance to customers and coworkers.
Advises on department purchases of equipment and software.
Troubleshoots complex technical issues and simulates user problems to resolve difficulties.
Installs, configures, and maintains operating systems, web servers, and VMware environments.
Conducts hardware and software audits to ensure compliance with standards and policies.
Plans, tests, and coordinates complex software and system upgrades.
Requires Associate’s degree in IT-related field and minimum 2 years of technology support experience or equivalent.
Preferred experience in large or federated environments and strong communication skills.
Compensation ranges from $19.38 to $24.70 per hour with comprehensive benefits including tuition waivers and retirement plans.
Position reports to the Information and Technology Office and supports Ohio University’s Athens campus.