Ohio University
IT Support Specialist
🇺🇸 Athens, OH
🕑 Full-Time
💰 $19 - $25 per Hour
💻 Information Technology
🗓️ July 25th, 2025
Edtech.com's Summary
- Provide mid-level technical computing support and problem-solving assistance to customers and coworkers.
- Advise on equipment and software purchases for the department.
- Identify, investigate, and resolve complex technical issues beyond first-tier support.
- Manage workstation/server data integrity and recommend system modifications.
- Plan, schedule, test, and coordinate complex software and system upgrades.
- Install, configure, and maintain operating systems, workstations, servers including web servers and VMware.
- Conduct hardware and software audits to ensure compliance with standards and policies.
- Minimum qualifications include an Associate's degree in IT-related field and at least 2 years of technology support experience, with bachelor's degree preferred.
- Required skills include supporting Windows and Mac operating systems, strong problem-solving and diagnostic abilities, project leadership, and effective communication.
- Compensation ranges from $19.38 to $24.70 per hour with a full benefits package including health, retirement, and educational benefits.
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