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Kansas State University

IT Support Specialist II

🇺🇸 Manhattan, KS

🕑 Full-Time

💰 $45K - $56K

💻 Information Technology

🗓️ July 1st, 2025

Edtech.com's Summary

PageUpPeople is hiring an IT Support Specialist II. The role involves providing advanced technical support by troubleshooting hardware and software issues, managing support tickets, and assisting with system upgrades and deployments across the organization. The specialist will work independently and collaboratively within the IT team to deliver solutions and training.

Highlights

  • Test and troubleshoot hardware and software problems for end users
  • Develop and deliver IT training
  • Research and purchase hardware and software for department needs
  • Manage support tickets and assist with system upgrades and deployments
  • Required experience with Windows (8/10/11), Mac OSX, and workstation hardware
  • Knowledge of networking technologies and desktop management tools like Microsoft System Center Configuration Manager
  • Minimum qualifications: High school diploma and two years of relevant experience
  • Preferred qualifications: Bachelor's degree or three years of related IT experience, MCSE certification, and experience in higher education environment
  • Must have effective communication and strong customer service skills, including supporting non-technical users
  • Compensation range: $21.63-$26.92 per hour ($45,000-$56,000 annually)