University of Vermont
IT Support Technician
Edtech.com's Summary
- Provide technical support and perform analysis related to networks, servers, and software systems within the Department of Athletics
- Lead departmental process automation initiatives and support AI tools adoption
- Stay current with rapidly evolving technology and university AI policies through self-directed learning
- Experience with Microsoft 365, including SharePoint, Power Automate, and Power Apps is desirable
- Familiarity with AI productivity tools and enterprise software systems like PeopleSoft or similar ERP platforms
- Background in workflow documentation, business process analysis, and end-user training is preferred
- Compensation range is $27 to $30 per hour
- Bachelor’s degree with 1-3 years of technology experience required, or 4 additional years of experience in lieu of degree
- Position requires occasional evenings or weekends and may include a probationary period
- Union position (UVMSU) with background check required
IT Support Technician Full Description
Please carefully review the details of this position below. To apply for the position, please click the Apply for this Job button (or see the Special Instructions below if no button appears).
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The University of Vermont is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category legally protected by federal or state law.
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Finalists for positions at UVM may be subject to a criminal background check.
For classified staff positions, actual hiring pay dependent on current competitor market conditions, comparable campus peer(s) at time of hire, and candidate’s experience level and length.
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| Advertising/Posting Title | IT Support Technician |
|---|---|
| Posting Summary | Provide technical support and perform analysis related to the implementation and operation of networks, servers, personal computing devices, software systems, and services for the Department of Athletics. Lead departmental process automation initiatives and guide staff in the responsible adoption of AI tools to improve operational workflows. The position requires ongoing self-directed learning to stay current with rapidly evolving technology and university AI policies. |
| Minimum Qualifications (or equivalent combination of education and experience) | Bachelor’s degree and one to three years of experience in technology or a related field required. Four additional years of relevant experience may substitute for the degree. |
| Desirable Qualifications | Experience with Microsoft 365 services including but not limited to SharePoint, Power Automate, and Power Apps. Experience developing or maintaining process automations using low-code platforms. Familiarity with AI productivity tools and demonstrated ability to evaluate and apply emerging technologies within institutional policy. Experience with enterprise software systems such as PeopleSoft or similar ERP platforms. Background in workflow documentation, business process analysis, and end-user training. |
| Anticipated Pay Range | $27/hour to $30/hour |
| Other Information | This role may require availability outside normal business hours to address time-sensitive technology needs. Given the pace of change in AI tools and university policy governing their use, this position requires continuous self-directed learning and a demonstrated ability to adapt to evolving guidance. |
| Special Conditions | A probationary period may be required, Occasional evening and/or weekends required (if non-exempt position, may result in overtime), Background Check required for this position |
| FLSA | Non-Exempt |
| Union Position | Yes, UVMSU |
Position will be posted for a minimum of one week, after which it is subject to removal without notice.
| Job Location | Burlington, Vermont, United States |
|---|---|
| Job Open Date | 04/01/2026 |
| Job Close Date (Jobs close at 11:59 PM EST.) | |
| Open Until Filled | No |
The University of Vermont is a welcoming, educationally purposeful community committed to creating an inclusive environment that embraces intellectual diversity and global perspectives. We seek to prepare students to be accountable leaders who will bring to their work a grasp of complexity, effective problem-solving and communication skills, and an enduring commitment to learning and ethical conduct. Members of the University of Vermont community embrace and advance the values of Our Common Ground: Respect, Integrity, Innovation, Openness, Justice, and Responsibility. Staff play a critical role in this effort and the successful candidate will demonstrate a strong commitment to UVM’s mission and advancing Our Common Ground values through the execution of their job duties.
| Position Title | Technology Support OC4 N |
|---|---|
| Posting Number | S6037PO |
| Department | Athletics/30500 |
| Position Number | 00020960 |
| Percent of Full-Time | 1.00 |
| Standard Hours at 1.0 FTE | 37.5 |
| Term (months per year) | 12 |
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