University of South Carolina is hiring a Jr. IT System Administrator. The role involves managing information technology systems for academic departments, providing technical assistance to faculty, staff, and students, and collaborating with various departments on technical computing matters. The position also includes training and supervising student technicians to support academic, administrative, and research missions.
Highlights
Manage IT systems for academic departments.
Provide technical assistance and troubleshoot issues.
Train and supervise student technicians.
Engage with other departments on technical matters.
Proficiency required in Microsoft, Linux/UNIX, and Macintosh OS.
Knowledge of MDM tools, GPO, and enterprise device security.
Salary range: $49,396 - $65,000.
Bachelor’s degree in IT Systems or related field is preferred.
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by June 24, 2025.
The University of South Carolina offers a valuable benefits package including but not limited to:
Health and Life Insurance
Retirement Programs
Paid Tuition
Dependent Scholarships
Annual Leave
Sick Leave
13 Paid Holidays (including an extended December holiday)
Paid Parental Leave
Professional Development Opportunities
Click here to learn more about why you should work at USC.
Posting Details
Posting Summary
Logo | Posting Number | STA00433PO25 Job Family | Information Technology Job Function | IT Product Support USC Market Title | IT Customer/Product Support Tech Link to USC Market Title | https://uscjobs.sc.edu/titles/133306 Job Level | T2 - Technical Support Business Title (Internal Title) | Jr. IT system Administrator Campus | Columbia Work County | Richland College/Division | College of Engineering and Computing Department | CEC College of Engineering and Computing State Pay Band | 6 Approved Starting Salary | 49,396 Advertised Salary Range | 49,396 - 65,000 Location of Vacancy | Part/Full Time | Full Time Hours per Week | 37.5 Work Schedule | Generally Monday – Friday 8:30 am to 5:00 PM
Must be willing to work a flexible schedule to meet the needs of the department. Basis | 12 months Job Search Category | Information Technology
About USC
About University of South Carolina | From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Benefits for FTE Positions The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
Position Description
Advertised Job Summary | The Departmental IT Jr. System Administrator primarily manages information technology systems for academic departments within the college. The Employee provides technical assistance and troubleshooting for the faculty, staff, and students supporting the academic, outreach, administrative and research computing missions of the college. The employee will liaise with other departments and divisions of the college and university on technical computing matters. Employee trains and supervises student technicians in support of above functions. Job Related Minimum Required Education and Experience | Requires job related accreditation from a technical school or an applicable skilled trades program and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience. Required Certification, Licensure/Other Credentials | Preferred Qualifications | Bachelor’s degree in Information Technology Systems or related field, and one years of experience in computer systems development, management, and modifications; computer lab management, or equivalent. Experience working with student IT staff, IT operations, and IT project management preferred. Prefer higher education IT experience. Knowledge/Skills/Abilities | Ability to support diverse research computing needs with custom and creative hardware, software, networking, and instrumentation solutions; proficiency in Microsoft server and desktop operating systems, Linux/UNIX variants, and Macintosh OS; experience with MDM tools, GPO, and enterprise end device security; programming or scripting skills; strong analytical abilities for project planning and supervision; excellent organizational and technical writing skills for thorough documentation; effective collaboration and communication; ability to present data and maintain detailed records; relationship management with users, vendors, and employees; self-training to keep pace with evolving technology; and the ability to translate organizational needs into standardized, efficient, and scalable technology solutions.
Job Duties
Job Duty | Under the direction of a senior system administrator, assist in the installation, configuration, maintenance, monitoring, and troubleshooting of hardware and system software to support the administrative, academic, and research functions of the MCEC department. Support hardware and software lifecycle activities, including inventory tracking. Help verify user workstation backups and ensure network services are functioning properly. Follow established procedures to maintain compliance with applicable federal and state regulations, as well as University and College information security policies. Essential Function | Yes Percentage of Time | 25Job Duty | Under the guidance of a senior system administrator, assist faculty, staff, and students by providing technical support, troubleshooting, and basic training related to IT services and resources. Help users resolve technology issues and contribute to identifying solutions that meet their needs. Demonstrate reliability, responsiveness, and a willingness to learn in order to build trust. Observe user workflows and provide input on where technology improvements may enhance efficiency, accuracy, or overall value.
Essential Function | Yes Percentage of Time | 25Job Duty | Use the enterprise IT ticket system to track and manage assigned tasks, coordinate with other IT staff as needed, and monitor progress toward completion. Communicate task steps and goals clearly, and provide regular updates to supported users. Ensure that all work in progress is accurately documented in the ticketing system to keep the broader IT team informed and aligned.
Essential Function | Yes Percentage of Time | 20Job Duty | Continually review and maintenance a current understanding of Standard Operating Procedure (SOP) documents. Assist with the creations and maintain related documentation, inventories, standard operating procedures, and training documents for end users.
Essential Function | Yes Percentage of Time | 20Job Duty | Obtain and maintain job training and certifications as required by job responsibilities. Self-train and maintain pace with rapidly changing technology as required. Participate in communities of practice.
Essential Function | Yes Percentage of Time | 5Job Duty | Perform additional duties as required. Essential Function | No Percentage of Time | 5
Position Attributes Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Safety Sensitive or Security Sensitive | No Hazardous weather category | Non-Essential
Posting Detail Information
Number of Vacancies | 1 Desired Start Date | 07/16/2025 Job Open Date | 06/04/2025 Job Close Date | 06/24/2025 Open Until Filled | No Special Instructions to Applicant | Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by June 24, 2025. The University of South Carolina offers a valuable benefits package including but not limited to:
Health and Life Insurance Retirement Programs Paid Tuition Dependent Scholarships Annual Leave Sick Leave 13 Paid Holidays (including an extended December holiday) Paid Parental Leave Professional Development Opportunities Click here to learn more about why you should work at USC. Quicklink for Posting | https://uscjobs.sc.edu/postings/188508 EEO Statement | The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Supplemental Questions
Required fields are indicated with an asterisk (*).
* Do you have at least an accreditation from a technical school or an applicable skilled trades program and 2 or more years of experience, which may be substituted by an equivalent combination of certification, training, education, and/or experience?
Yes
No
Applicant Documents
Required Documents Optional Documents
Cover Letter
Resume
List of References and Contact Information
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