Edtech.com's Summary

Aventiv is hiring a Lead Trainer to lead, coach, and mentor a team supporting business units while also performing trainer duties such as designing, delivering, and following up on training programs. The role involves managing training content, collaborating with various departments to enhance product adoption, conducting in-person and web-based training sessions, and ensuring team performance aligns with organizational goals.

Highlights

Lead and mentor a training team to maintain high customer satisfaction through training offerings.
Design, deliver, and update training materials including guides, videos, and presentations.
Collaborate with Product Management and sales teams to increase product usage and adoption.
Conduct in-person and online training sessions, workshops, and webinars.
Manage training documentation and assess trainee skills through practical applications.
Strong verbal and written communication skills required; proficiency in MS Office and Citrix products (GoToMeeting, GoToTraining, GoToWebinar).
Experience with training tools like Camtasia, PowerPoint, and Learning Management Systems necessary.
Minimum 5 years of training experience, including curriculum development and managing instructor-led sessions.
Salary range of $83,715.86 to $95,436.08 per year, with health insurance, 401(k), paid time off, and equipment allowance benefits.
Requires up to 90% travel and ability to manage multiple training projects under tight deadlines.

Lead Trainer Full Description

Lead Trainer

United States

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Job description

Job ID

LEADT004404

Date posted

05/21/2025

Department

Human Resources

Overview

Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be!

Aventiv Technologies – Where your future awaits - YouTube

**THIS IS A 100% REMOTE POSITION**

**Travel up to 90%**

**Associate Referral Eligible**

Job Purpose:

The role of the Team Lead is to be an advisor, coach, and mentor as well as to provide direct supervision to a team supporting business units. The Team Lead is expected to exhibit & utilize the leadership skills and characteristics to guide direct reports to expand our training process and delivery. In addition, the Team Lead is responsible for carrying out trainer duties including design, delivery, and follow-up work.

Responsibilities

Essential Duties

Lead, coach, mentor, and motivate individuals to maintain a high level of customer satisfaction through our training offerings
Provide reporting on teams’ performance, metrics and goals
Ensure expenses are aligned within budgets
Continuously work with team to update materials, think innovatively and find ways to enhance the skills of the team members
Create, maintain, and publish all training guides, online videos, quick reference material, user guides, and PowerPoint presentations presented via various media.
Development of training standards and courses for all enterprise products under tight deadlines.
Responsible for updating training documentation on new processes, process improvements, procedures, or systems and notifying the appropriate parties of the changes
Mentor and coach trainers in the subject matter content and course delivery techniques needed to be successful
Provide ongoing training on the job as required, including mentoring and coaching to other departments when requested and needed
Collaborate with Product Management, Account Executives, and Account Managers on product penetration strategies, product usage and optimization designed to Increase product adoption
Conduct in-person (at remote locations across the U.S.) and web-based trainings
Administer workshops, webinars, classroom training
Maintain knowledge of entire product suite
Provide a written summary after each training session; internal or customer facing.
Administer skill assessments, which gauge trainee understanding and ability to apply key principles through practical applications.
Manage the classroom in an effective and efficient manner by addressing performance issues and any possible conflicts that could cause disruption.

Knowledge, Skills, and Abilities

Strong communication skills-verbal and written
MS Office, knowledge and application of computer systems,
Excellent writing skills (good grammar, spelling, and punctuation)
Experience managing the classroom in an effective and efficient manner
Experience building relationships fostering an environment of trust and confidence with employees and customers
Ability to multi-task and manage several training course developments under aggressive timelines
Good crisis management skills
Impeccable time management skills
A high level of attention to detail
Knowledge of Citrix’s product suite (GoToMeeting, GoToTraining, and GoToWebinar)
Ability to travel up to 90%

Qualifications

Minimum Qualifications:

High School Diploma with applicable experience
5+ years of training experience to include:
Managing On-site training and Instructor-Led Webinars
Technical writing and/or curriculum development experience
Experience using training and presentation tools such as Camtasia, GoToMeeting, and PowerPoint
Experience uploading and managing training content within a training environment such as a training database, Learning Management System, or online video host

Preferred Qualifications:

Bachelor’s Degree
Leading a team of training professionals
Corrections experience
SaaS Training experience

Physical Requirements:

While performing the duties of this job, the employee is regularly required to: stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and a variety of office equipment.
Occasionally it may need to reach, stoop, or kneel.

Salary and Benefits:

At Aventiv, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer.

$83,715.86 – $95,436.08 per year (depending on experience)
Eligible for $255 to purchase company equipment (keyboard, monitor, headset, etc.)
Health Insurance
401(k)
Disability
Life Insurance
Paid Time Off
Voluntary Benefits

Aventiv Privacy Policy:

www.aventiv.com/privacy

Equal Employment Policy:

Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.

Original Job Description