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Third Federal

Learning and Development Analyst

🇺🇸 Hybrid - Cleveland, OH

🕑 Full-Time

💰 TBD

💻 Learning & Development

🗓️ July 15th, 2025

ADDIE Camtasia LMS

Edtech.com's Summary

Third Federal is hiring a Learning and Development Analyst. The role involves managing the Learning Management System (LMS) to ensure its effective operation and utilizing instructional design skills to develop engaging training content in collaboration with subject matter experts.

Highlights
  • Manage and maintain the LMS platform, including configuration, troubleshooting, and updates.
  • Design and develop e-learning and blended training content using adult learning principles.
  • Collaborate with subject matter experts to define learning needs and create interactive course materials.
  • Use ADDIE instructional design methodology for continuous course improvement.
  • Provide ongoing LMS user support and ensure data integrity and security.
  • Proficient with authoring tools such as Articulate 360, Captivate, and Camtasia.
  • Minimum of 1 year of experience in training analysis, design, development, and evaluation.
  • Strong technical, communication, and project management skills required.
  • Familiarity with banking and finance industry preferred.
  • Competitive compensation package with benefits including medical, dental, vision, 401k match, stock ownership, and education reimbursement.

Learning and Development Analyst Full Description

Learning and Development Analyst – Hybrid - Cleveland, Ohio

Job Category: Professional
Requisition Number: LEARN001599
Full-Time
Hybrid
Corporate Campus
7007 Broadway Avenue
Cleveland, OH 44105, USA

Job Details

Description
Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Our value system of love (concern for others), trust, respect, a commitment to excellence, and fun is at the heart of our commitment to our mission, and just as importantly, to our company culture. Through this, we help people find the loan or savings product that makes sense for them.

At Third Federal, you will find strength and stability in your career. In our nearly 90-year history, we have never had layoffs, and have one of the lowest annual turnover rates at 6% (versus an industry average of nearly 19%). We have been certified as a ‘Great Place to Work’ multiple times in the last decade alone, and have been recognized with several additional workplace awards and recognitions. Because Third Federal associates are the foundation of our success, we take a genuine interest in each of them – from their professional development to their health and wellness.

Responsibilities:
The Learning & Development Analyst (Learning Management Administrator and Instructional Designer) will be responsible for managing and overseeing the operation of the Learning Management System (LMS), ensuring effective use for the delivery of educational content.  This role combines technical expertise with instructional design skills to create engaging and effective learning experiences. Job duties will include:

  • LMS Administration:
    • Manage and maintain the LMS platform, ensuring smooth operation
    • Configure LMS settings and customize the interface to meet user needs
    • Provide technical support and troubleshooting for LMS-related issues
    • Monitor system performance and implement updates and upgrades as needed
    • Ensure data integrity and security within the LMS
    • Partner with external vendors  
  • Instructional Design:
    • Using adult learning theory to guide the design process
    • Participating in the needs analysis, design and development of training modules
    • Collaborate with Subject Matter Experts/Business Owners in planning and scoping requirements for learning needs
    • Storyboarding, authoring, and development of e-learning content and blended learning solutions
    • Developing course-specific job aids and performance support materials
    • Create engaging and interactive course content
    • Continuously improve and maintenance course content based on feedback and assessments
    • Follows standard ADDIE instructional design processes, including: 
  • Provide ongoing support to users, addressing their questions and concerns
  • Other duties as assigned that support the mission of learning and development at Third Federal
 
Requirements:
  • Experience administering a Learning Management System
  • Minimum of 1 year relevant work experience with training analysis, design, development, implementation and evaluation of eLearning, instructor-led and blended learning programs
  • Strong technical skills
  • Demonstrated experience using authoring tools such as; Articulate 360, Captivate and Camtasia
  • Excellent communication and collaboration skills
  • Ability to work independently and manage multiple projects  
  • Familiarity with banking and finance industry
 
Third Federal Perks & Benefits
  • Competitive compensation packages
  • Medical, dental, vision, and more
  • 401k match
  • 11 Bank Holidays + vacation/sick time
  • Stock Ownership Allocation
  • Exceptional culture and value system
  • Strong work/life balance
  • Growth opportunities
  • Mortgage Discount Program
  • Education Reimbursement Program
 
Third Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.