Edtech.com's Summary

Sephora is hiring a Learning and Development Manager. This role involves creating and implementing learning strategies for Sephora's Field Support Center, managing learning programs, and collaborating with global teams to build leadership capabilities and foster a culture of continuous learning.

Highlights

Construct and implement learning strategies based on organizational needs.
Design and deliver multi-model, cohort-based, experiential learning and coaching programs.
Administer and optimize the Learning Management System (LMS) with strategic oversight.
Promote program enrollment, completion, feedback collection, and continuous improvement.
Partner with LVMH North America and Sephora global teams for program alignment.
Required proficiency in MS Office and Learning Management Systems.
Minimum 5 years of experience in Learning & Development or related program management roles.
Advanced knowledge of learning and evaluation methodologies.
Passion and expertise in facilitation for virtual and in-person learning environments.
Annual base salary range from $132,005 to $147,535 plus potential bonuses and comprehensive benefits.

Learning and Development Manager Full Description

Learning and Development Manager

San Francisco, CA, United States

Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type:
Position Type: Regular
Job Function: Human Resources
Remote Eligible: Hybrid Schedule

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.

The Opportunity:

This is a hybrid, San Francisco based position with in office days currently scheduled on Tuesday and Wednesday. Additional in office days may be necessary as business needs require.

Our talent development team’s mission is to equip our diverse employees and leaders with cutting-edge expertise and resources to flourish in their careers. We’re committed to getting there by investing in continuous learning. Our focus includes curating content to support targeted growth and development, developing leadership capability, and enabling high-performance teams & building connectedness.

Job Summary:
Determines the delivery and activation of learning and development initiatives for Sephora’s Field Support Center (FSC). Responsible for co-creating learning experiences with the Talent Development & Learning and Development teams on department operations and efforts that promote capability-building programming and foster a learning culture. By influencing across all levels of the organization, maintains a pivotal role in linking the team, vendors, cross functional partners, and internal and external curriculum.

Duties and Responsibilities

Construct and implement learning strategies based on organizational needs analysis; determine learning needs, source and recommend internal and external vendor-led curriculum, (including instructor-led & on-demand learning platforms). Create data-driven measurement strategies to evaluate program effectiveness and ROI, using insights to continuously improve and iterate learning solutions.
Lead the design of multi-model, cohort-based, experiential learning moments, from conception to implementation, for on-demand learning and coaching at scale programming to drive development and engagement.
Secondary ownership and administration of the Learning Management System (LMS), including strategic oversight for system optimization, creating and executing shared system administration (as needed for cross functional partners). Establish and maintain strategic relationships with key stakeholders to understand business needs and identify best practices for leveraging the LMS in delivering impactful learning outcomes.
Pioneer scalable practices to promote and support program enrollments, completion, feedback collection, and continuous improvement across the L&D offerings. Analyze program success and make recommendations as needed.
Closely partner with LVMH North America & Sephora global teams for key global programs. Understand the global direction and then design and develop the appropriate programming and delivery, including program success measurements.

Working Conditions

Ability to communicate effectively to all levels in the organization
Ability to work in an office environment 2-3 days a week
Ability to prioritize and effectively manage multiple programs or projects simultaneously in a fast-paced environment

Qualifications:

5+ Progressive experience in Learning & Development, Talent Development or related experience in program management for training initiatives / learning experiences for diverse audiences
5+ Advanced knowledge and expertise with learning and development & evaluation methodologies
5+ Proficiency in MS Office applications and Learning Management Systems (LMS)
5+ Expertise and passion for facilitation and delivering a variety of content for virtual an in-person #LI-AZ1

The annual base salary range for this position is $132,005.00 - $147,535.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

While at Sephora, you’ll enjoy…

The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Original Job Description

Learning and Development Manager

San Francisco, CA, United States

Company Overview:

The Opportunity:

This is a hybrid, San Francisco based position with in office days currently scheduled on Tuesday and Wednesday. Additional in office days may be necessary as business needs require.

Duties and Responsibilities

Construct and implement learning strategies based on organizational needs analysis; determine learning needs, source and recommend internal and external vendor-led curriculum, (including instructor-led & on-demand learning platforms). Create data-driven measurement strategies to evaluate program effectiveness and ROI, using insights to continuously improve and iterate learning solutions.
Lead the design of multi-model, cohort-based, experiential learning moments, from conception to implementation, for on-demand learning and coaching at scale programming to drive development and engagement.
Secondary ownership and administration of the Learning Management System (LMS), including strategic oversight for system optimization, creating and executing shared system administration (as needed for cross functional partners). Establish and maintain strategic relationships with key stakeholders to understand business needs and identify best practices for leveraging the LMS in delivering impactful learning outcomes.
Pioneer scalable practices to promote and support program enrollments, completion, feedback collection, and continuous improvement across the L&D offerings. Analyze program success and make recommendations as needed.
Closely partner with LVMH North America & Sephora global teams for key global programs. Understand the global direction and then design and develop the appropriate programming and delivery, including program success measurements.

Working Conditions

Ability to communicate effectively to all levels in the organization
Ability to work in an office environment 2-3 days a week
Ability to prioritize and effectively manage multiple programs or projects simultaneously in a fast-paced environment

Qualifications:

5+ Progressive experience in Learning & Development, Talent Development or related experience in program management for training initiatives / learning experiences for diverse audiences
5+ Advanced knowledge and expertise with learning and development & evaluation methodologies
5+ Proficiency in MS Office applications and Learning Management Systems (LMS)
5+ Expertise and passion for facilitation and delivering a variety of content for virtual an in-person #LI-AZ1

While at Sephora, you’ll enjoy…

The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

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Learning and Development Manager

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