Handshake
Learning Architect, Quality Systems
Edtech.com's Summary
Handshake is hiring a Learning Architect, Quality Systems. The role involves embedding with Operations teams to develop targeted training materials and building systems to maintain and elevate quality standards across AI data projects. The position requires coaching team members on learning design and facilitating cross-functional alignment without formal authority.
Highlights
- Embed with Operations teams to rapidly produce training materials for live projects within 24-48 hours.
- Design and deploy learning playbooks, courses, and assessments for complex data annotation tasks.
- Translate insights from individual projects into scalable knowledge transfer systems.
- Conduct structured design reviews to maintain consistent quality across learning deliverables.
- Train Operators on instructional design principles, feedback methods, and quality assessments to build coaching capabilities.
- Lead cross-functional quality initiatives involving data science, operations, and product teams.
- Requires 7+ years of experience in instructional design or technical training with proven ability to manage tight deadlines.
- Practical AI fluency and ability to assess and redirect AI-generated content pedagogically.
- Strong analytical skills for tracking quality metrics and program iteration.
- Bonus for experience in sales enablement, AI/ML data operations, or building scalable design review systems.
Learning Architect, Quality Systems Full Description
About Handshake
Handshake is the career network for the AI economy. 20 million knowledge workers, 1,600 educational institutions, 1 million employers (including 100% of the Fortune 50), and every foundational AI lab trust Handshake to power career discovery, hiring, and upskilling — from freelance AI training gigs to first internships to full-time careers and beyond. This unique value is leading to unparalleled growth; in 2025, we tripled our ARR at scale.
Why join Handshake now:
- Shape how every career evolves in the AI economy, at global scale, with impact your friends, family, and peers can see and feel
- Work hand-in-hand with world-class AI labs, Fortune 500 partners, and the world's top educational institutions
- Join a team with leadership from Scale AI, Meta, xAI, Notion, Coinbase, and Palantir, among others
- Build a massive, fast-growing business with billions in revenue
The Role
As a Learning Architect, Quality Systems, you'll make quality compound across Handshake AI's portfolio of data projects. Reporting to the Head of Learning & Training, you'll work in two modes: embedded directly with Operations teams on fast launch cycles, and building the systems that carry quality judgment from one project to the next.
Beyond individual projects, you'll bring a strong point of view to our design culture — pressure testing work, raising the bar, and acting as a thought partner to teammates on thorny design challenges and to the team lead on how our systems and standards should evolve. You'll also coach designers and Operators to grow their learning design and training craft, helping the whole team get better over time. This role is central to how the world's leading AI labs get the high-quality data they depend on.
- Forward Deploy: Embed with Operations teams launching or scaling live projects, shipping targeted training materials within 24–48 hours to hit Fellow quality and throughput goals
- Learning Design: Design and deploy playbooks, courses, and assessments that translate complex data annotation requirements into learner-ready experiences
- Knowledge Transfer: Work with research and project teams to apply insights from individual projects across similar data types at scale
- Design Review: Strengthen team quality through structured critique that holds a consistent bar across all learning deliverables
- Operator Enablement: Train Operators on instructional design principles, feedback techniques, and quality assessment methods to build lasting coaching capabilities
- Cross-Functional Alignment: Drive quality initiatives that align data science, operations, and product partners around a shared quality bar — without formal authority
You Have
- 7+ years in instructional design or technical training, with a track record of translating complex technical concepts into effective learning
- Practical AI fluency — you use these tools daily and can diagnose and redirect AI-generated content with pedagogical precision
- Proven ability to ship training materials on tight deadlines in fast-paced environments where requirements change frequently
- Experience driving quality standards across cross-functional teams without formal authority
- Strong analytical instincts — you track quality metrics and completion rates to identify gaps and iterate on programs
Bonus Points:
- Background in sales enablement or technical consulting, where you've rapidly upskilled diverse audiences on complex subject matter
- Experience in AI/ML data operations or human data labeling workflows
- Track record of building design review systems or quality rubrics that scale across teams
We Offer
Handshake delivers benefits that help you feel supported—and thrive at work and in life.
The below benefits are for full-time US employees.
🎯 Ownership: Equity in a fast-growing company
💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching
🍼 Family Support: Paid parental leave, fertility benefits, parental coaching
💝 Wellbeing: Medical, dental, and vision, mental health support, $500 wellness stipend
📚 Growth: $2,000 learning stipend, ongoing development
💻 Remote & Office: Internet, commuting, and free lunch/gym in our SF office
🏝 Time Off: Flexible PTO, 15 holidays + 2 flex days
🤝 Connection: Team outings & referral bonuses
Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers.
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