Edtech.com's Summary

Nazaré is hiring a Learning Delivery Manager to oversee the delivery of learning and capability programs for various clients. The role involves managing projects, budgets, and client relationships while leading internal teams and ensuring program quality and profitability according to company standards.

Highlights

Lead project organization, management, and delivery within company standards across a portfolio of programs.
Manage project budgets, track billing, and handle invoices to ensure financial accountability.
Build and maintain strong client relationships, identifying growth opportunities and ensuring satisfaction.
Communicate clearly with clients and internal teams to provide transparent project updates and next steps.
Provide line management and development support to junior team members.
Identify and mitigate project risks to ensure successful delivery.
Demonstrate proactive problem-solving and adaptability to evolving project needs.
Apply knowledge of life sciences or pharmaceutical training agency processes and industry regulations.
Requires minimum 5+ years of project management experience and line management in life sciences or pharmaceutical training.
Bachelor's degree or equivalent is required; travel may be necessary.

Learning Delivery Manager Full Description

Learning Delivery Manager

Philadelphia, Pennsylvania

We're looking for a team-oriented Learning Delivery Manager to work within our world-class team. The Learning Delivery Manager manages the delivery of learning and capability programs for our clients.

With fantastic project management skills, you'll ensure that quality programs are delivered to schedule and on budget, while maintaining positive internal and client relationships.

Reporting to the Business Unit Director , you will be responsible for a variety of clients, working with the Inizio Engage XD Client Engagement team to spot and realize opportunities for growth.

Your core program delivery role will see you partnering with a variety of team members across Nazaré and Inizio – from learning capability writers, life science writers, trainers, consultants, digital designers and more!

You will be the daily contact for clients, providing exceptional service, thinking one step ahead, ensuring portfolios of programs meet client goals and set the Nazaré team up for success.

What will you do …

Lead on project organization and management, always following company standards and processes across a portfolio of programs. Leading internal and external meetings at a project and above-project level (e.g., planning and strategy for Nazaré, program kick-offs, project status, project debriefs).

Project Management: Manage projects, ensuring adherence to company standards and processes.
Financial Management: Manage project budgets, track billing, and handle invoices.
Client Relationship Management: Build relationships with clients, identify growth opportunities, and ensure client satisfaction.
Communication: -Communicate (with a focus on project tracking, updates and next steps) with your client and internal team, to ensure full transparency and clarity of project status with all.
Leadership and Teamwork: Provide line management to junior Learning Deliver team members, supporting their development in the role, co-defining development goals and progression plans following company procedures
Critical Thinking and Risk Management: Find and address project risks, ensure successful project delivery.
Mindset and Adaptability:-Demonstrate a proactive, solution-oriented attitude and adapt to changing project needs.
Industry Knowledge: Understand client therapeutic areas, project delivery processes, and industry regulations.

What you'll need to have ...

Minimum 5+ years of relevant experience in project management within a life sciences or pharmaceutical training agency
Experience managing projects and organizing teams
Experience in Line management
Demonstrate client management skills, listening and questioning and managing challenging situations
Demonstrate an excellent understanding of tracking and monitoring project milestones and costs to ensure profitability, highlighting budget challenges
Demonstrate strategic thinking and planning, organization and leadership of self and others
Bachelor's degree or equivalent.
Travel maybe required

Just a few of our benefits...

Great compensation package
23 days' annual leave plus public holidays, company closure over Christmas and personal days
3 days volunteering leave
Private Medical Plan
Life Insurance
401(K) Plan
Hybrid working
Group Income Protection

A bit about us ….

Nazaré is a leading Learning & Capability brand. We create learning experiences that inspire an immediate and lasting change in performance.

Part of Inizio Engage XD, we are an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the delivery of live and virtual experiences, film, digital, and immersive content

Our family of brands is made up of: Emota, Forty1 and Nazaré.

We believe in our values: We empower everyone | We rise to the challenge | We work as one | We ask what if | We do the right thing, and we will ask you how your personal values align to ours.

This is a hybrid remote/in-office role.

Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

Original Job Description

Learning Delivery Manager

Philadelphia, Pennsylvania

With fantastic project management skills, you'll ensure that quality programs are delivered to schedule and on budget, while maintaining positive internal and client relationships.

Reporting to the Business Unit Director , you will be responsible for a variety of clients, working with the Inizio Engage XD Client Engagement team to spot and realize opportunities for growth.

You will be the daily contact for clients, providing exceptional service, thinking one step ahead, ensuring portfolios of programs meet client goals and set the Nazaré team up for success.

What will you do …

Project Management: Manage projects, ensuring adherence to company standards and processes.
Financial Management: Manage project budgets, track billing, and handle invoices.
Client Relationship Management: Build relationships with clients, identify growth opportunities, and ensure client satisfaction.
Communication: -Communicate (with a focus on project tracking, updates and next steps) with your client and internal team, to ensure full transparency and clarity of project status with all.
Leadership and Teamwork: Provide line management to junior Learning Deliver team members, supporting their development in the role, co-defining development goals and progression plans following company procedures
Critical Thinking and Risk Management: Find and address project risks, ensure successful project delivery.
Mindset and Adaptability:-Demonstrate a proactive, solution-oriented attitude and adapt to changing project needs.
Industry Knowledge: Understand client therapeutic areas, project delivery processes, and industry regulations.

What you'll need to have ...

Minimum 5+ years of relevant experience in project management within a life sciences or pharmaceutical training agency
Experience managing projects and organizing teams
Experience in Line management
Demonstrate client management skills, listening and questioning and managing challenging situations
Demonstrate an excellent understanding of tracking and monitoring project milestones and costs to ensure profitability, highlighting budget challenges
Demonstrate strategic thinking and planning, organization and leadership of self and others
Bachelor's degree or equivalent.
Travel maybe required

Just a few of our benefits...

Great compensation package
23 days' annual leave plus public holidays, company closure over Christmas and personal days
3 days volunteering leave
Private Medical Plan
Life Insurance
401(K) Plan
Hybrid working
Group Income Protection

A bit about us ….

Nazaré is a leading Learning & Capability brand. We create learning experiences that inspire an immediate and lasting change in performance.

Our family of brands is made up of: Emota, Forty1 and Nazaré.

This is a hybrid remote/in-office role.

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Learning Delivery Manager

Edtech.com's Summary

Learning Delivery Manager Full Description

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