Edtech.com's Summary

Sound Physicians is hiring a Learning & Development Analyst to support the People Development team by managing LMS administration, conducting data analysis, and enhancing learning content and delivery. The role involves managing learning catalogs, reporting on learner engagement, and improving the learning user interface to ensure effective, compliant education programs.

Highlights

Manage learning catalog and live event administration in UKG LMS.
Compile and analyze learning data for engagement and effectiveness reporting.
Develop learning paths and manage continuing education and accreditation status.
Enhance learning portal user experience using adult learning best practices.
Provide virtual session support via Teams and Zoom and co-facilitate courses.
Technical skills required include UKG LMS, Microsoft 365, Articulate 360, Adobe Creative Suite, and strong analytical abilities.
Required qualifications: Bachelor's degree or 4+ years related experience, 4+ years working with LMS, experience with data analytics, adult learning theories, and technical/regulatory content management.
Supports Sound Physicians’ People Development initiatives and senior leadership reporting.
Annual salary range: $85,000-$105,000 based on experience and education.

Learning & Development Analyst Full Description

Learning & Development Analyst

Job Category: People

Requisition Number: LEARN005247

Full-Time
Remote - US
Remote, WA 98402, USA

Job Details

Description

ABOUT SOUND

Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape — with patients at the center of the universe.

Sound Physicians offers a competitive benefits package inclusive of the items below, and more:

Medical insurance, Dental insurance, and Vision insurance
Health care and dependent care flexible spending accounts
401(k) retirement savings plan with a company match
Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy
Ten company-paid holidays per year

ABOUT THE ROLE

The Learning & Development Analyst supports the operational and strategic goals of the People Development team at Sound Physicians. This hybrid role combines LMS administration with data analysis, content evaluation, and continuous improvement efforts. The ideal candidate brings a strong attention to detail and organization, while also demonstrating a critical-thinking approach to enhancing the learner’s experience.

The Details: This is a full-time, remote position

ESSENTIAL DUTIES AND RESPONSIBILITIES

Supporting L&D in key administrative elements

Manage learning catalog management to ensure current, compliant, and relevant learning content is available within (UKG)
Manage live event administrative tasks (inclusive, but not limited to colleague support, communications, scheduling, assignments, etc.)
Assist with Continuing Education status certification and manage Joint Accreditation status
Develop and track learning paths in LMS
Support people development initiatives and tasks launched from UKG

Reporting and Analytics

Compile and analyze learning data to evaluate engagement, effectiveness, and knowledge retention.
Provide proactive reporting and insights to business stakeholders to inform decision-making.
Identify learning gaps and make strategic recommendations to improve content, delivery, and learner outcomes.

Learning Design and Development

Improve and develop the modern learning user interface in the learning portal using adult learning best practices
Evaluate tools/processes to ensure Sound has the best-in-class user experience that offers efficient, high-quality, and seamless learning
Ability to exercise latitude to determine the best learning solution approach
Coordinate the development of content focused on healthcare regulatory requirements and general compliance – internal/external facing
Provide virtual session support on Teams and Zoom; co-facilitate virtual courses as needed. Manage multiple projects simultaneously in a fast-paced, often ambiguous environment while delivering high-quality work on time

VALUES

Self-motivated: Proactively jumps in to start a task or project with limited direction; asks to take on more responsibility and what’s next.
Intellectually curious: Demonstrates a genuine interest in learning new things and wants to know the reason “why” behind the way things are done.
Persistent: Demonstrates the ability to “keep at it” even when obstacles or challenges are present; returns to the work at hand after a change of course.
Resourceful: Proactive willingness to utilize available information and tools to figure things out.
Customer-focused: Puts customer (internal and external) needs first and makes customers their top priority
Strategic Thinker: Brings curiosity and insight to identify underlying trends and improvement opportunities.

KNOWLEDGE, SKILLS AND ABILITIES

Excellent written and oral communication skills.
Experience engaging with senior leadership and regulatory bodies.
Demonstrated ability to manage project plans, cross-functional collaboration and stakeholders.
Knowledge of Audience and Training Needs Assessment best practices and processes
People, Process, Programs, and System Integrations: understand all the data, dependencies and integration across the learning people experience
Design Thinking / User-Centric approach to solution design and implementation

Technical proficiency in:

Microsoft 365 (especially Teams)
Learning Management Systems (UKG preferred)
Articulate 360
Adobe Creative Suite (Photoshop & Premiere Pro)
Excel, Word, PowerPoint
Analytical skills in validating data as well as quickly performing ad hoc analysis
Proven ability to effectively collaborate, influence and build trusted partnership with People Development Team
Ability to work in an agile and iterative way in a fast paced and collaborative environment

EDUCATION AND EXPERIENCE

Bachelor’s Degree in HR, Training, Computer Science, or related field of study and/or 4 years of experience in related field accepted
4+ years’ experience working with Learning Management Systems (preferred UKG)
Experience in data, analytics, and reporting
Experience in adult learning theories and delivery modalities (e.g., blended learning, micro- and social learning)
Experience managing training modules requiring technical writing/regulatory content

SALARY RANGE

This position offers an annual salary range of $85,000-$105,000, taking into account the candidate’s experience, education and location.

Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws.

This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Original Job Description

Learning & Development Analyst

Job Category: People

Requisition Number: LEARN005247

Full-Time
Remote - US
Remote, WA 98402, USA

Job Details

Description

ABOUT SOUND

Sound Physicians offers a competitive benefits package inclusive of the items below, and more:

Medical insurance, Dental insurance, and Vision insurance
Health care and dependent care flexible spending accounts
401(k) retirement savings plan with a company match
Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy
Ten company-paid holidays per year

ABOUT THE ROLE

The Details: This is a full-time, remote position

ESSENTIAL DUTIES AND RESPONSIBILITIES

Supporting L&D in key administrative elements

Manage learning catalog management to ensure current, compliant, and relevant learning content is available within (UKG)
Manage live event administrative tasks (inclusive, but not limited to colleague support, communications, scheduling, assignments, etc.)
Assist with Continuing Education status certification and manage Joint Accreditation status
Develop and track learning paths in LMS
Support people development initiatives and tasks launched from UKG

Reporting and Analytics

Compile and analyze learning data to evaluate engagement, effectiveness, and knowledge retention.
Provide proactive reporting and insights to business stakeholders to inform decision-making.
Identify learning gaps and make strategic recommendations to improve content, delivery, and learner outcomes.

Learning Design and Development

Improve and develop the modern learning user interface in the learning portal using adult learning best practices
Evaluate tools/processes to ensure Sound has the best-in-class user experience that offers efficient, high-quality, and seamless learning
Ability to exercise latitude to determine the best learning solution approach
Coordinate the development of content focused on healthcare regulatory requirements and general compliance – internal/external facing
Provide virtual session support on Teams and Zoom; co-facilitate virtual courses as needed. Manage multiple projects simultaneously in a fast-paced, often ambiguous environment while delivering high-quality work on time

VALUES

Self-motivated: Proactively jumps in to start a task or project with limited direction; asks to take on more responsibility and what’s next.
Intellectually curious: Demonstrates a genuine interest in learning new things and wants to know the reason “why” behind the way things are done.
Persistent: Demonstrates the ability to “keep at it” even when obstacles or challenges are present; returns to the work at hand after a change of course.
Resourceful: Proactive willingness to utilize available information and tools to figure things out.
Customer-focused: Puts customer (internal and external) needs first and makes customers their top priority
Strategic Thinker: Brings curiosity and insight to identify underlying trends and improvement opportunities.

KNOWLEDGE, SKILLS AND ABILITIES

Excellent written and oral communication skills.
Experience engaging with senior leadership and regulatory bodies.
Demonstrated ability to manage project plans, cross-functional collaboration and stakeholders.
Knowledge of Audience and Training Needs Assessment best practices and processes
People, Process, Programs, and System Integrations: understand all the data, dependencies and integration across the learning people experience
Design Thinking / User-Centric approach to solution design and implementation

Technical proficiency in:

Microsoft 365 (especially Teams)
Learning Management Systems (UKG preferred)
Articulate 360
Adobe Creative Suite (Photoshop & Premiere Pro)
Excel, Word, PowerPoint
Analytical skills in validating data as well as quickly performing ad hoc analysis
Proven ability to effectively collaborate, influence and build trusted partnership with People Development Team
Ability to work in an agile and iterative way in a fast paced and collaborative environment

EDUCATION AND EXPERIENCE

Bachelor’s Degree in HR, Training, Computer Science, or related field of study and/or 4 years of experience in related field accepted
4+ years’ experience working with Learning Management Systems (preferred UKG)
Experience in data, analytics, and reporting
Experience in adult learning theories and delivery modalities (e.g., blended learning, micro- and social learning)
Experience managing training modules requiring technical writing/regulatory content

SALARY RANGE

This position offers an annual salary range of $85,000-$105,000, taking into account the candidate’s experience, education and location.

This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.

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Edtech.com's Summary

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