Learning & Development Specialist
Full Time
Professional
Pittsburgh, PA, US
7,000 Diseases - 500 Treatments - 1 Rare Pharmacy
PANTHERx is the nation’s largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.
If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don’t need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.
We are seeking team members who:
Are inspired and compassionate problem solvers;
Produce high quality work;
Thrive in the excitement of the ever-challenging environment of modern medicine; and
Are committed to achieving superior health outcomes for people living with rare and devastating diseases.
At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.
Join the PANTHERx team, and define your own RxARE future in healthcare!
Location: Pittsburgh, PA; Hybrid
Classification: Full-Time
Status: Exempt
Reports to: Manager, Learning & Development
Purpose:
The Learning & Development Specialist designs, delivers, and scales impactful learning programs across the employee lifecycle. This role takes a lead position in facilitating new hire orientation, designing engaging learning content, and partnering across the business to drive capability growth. As a mid-level contributor, this position influences learning strategy while owning end-to-end execution of programs that drive performance and engagement
Responsibilities
New Employee Orientation (40%)
- Manages New Employee Orientation (NEO) Experience (preboarding, Day 1, Day 2 and beyond.)
- Facilitates Day 1 NEO session (in person and virtually), ensuring a consistent and engaging experience across locations and roles.
- Maintains and continuously improves onboarding content, slide decks, and learner resources based on feedback, business updates, and company growth.
- Partners with HR and business stakeholders to ensure that onboarding aligns with company culture, compliance requirements, and role-specific needs.
Design & Development (40%)
- Designs and develops high-quality learning materials including eLearning modules, facilitator guides, job aids, infographics, and microlearning using tools such as Articulate and Canva.
- Adapts content to fit different delivery methods (instructor-led, virtual instructor-led, self-paced, hybrid).
- Applies adult learning theory and instructional design best practices to ensure effective and inclusive learning.
Program Execution & Facilitation (20%)
- Supports coordination and execution of learning cohorts, workshops, and company-wide initiatives.
- Delivers engaging live and virtual training sessions for employees.
- Manages all aspects of assigned L&D programs, including program design, enrollment management, vendor management (where applicable), strategic marketing, and stakeholder management.
- Monitors learning program effectiveness through feedback, participation, and impact metrics; provides data-informed recommendations for improvement.
Required Qualifications
- Bachelor’s degree in Instructional Design, Education, Organizational Development, or a related field.
- Minimum of five (5) years of experience in corporate L&D, facilitation, instructional design, or a related role.
- Strong experience in facilitating both live and virtual training sessions, including new hire orientation.
- Demonstrated ability to create professional, engaging instructional content using authoring tools (e.g., Articulate Rise/Storyline, Canva.)
- Comfortable managing LMS platforms (e.g., Cornerstone.)
- Strong project management skills with ability to juggle multiple programs and deadlines.
- Skilled at stakeholder communication, needs assessment, and working across functions.
Work Environment
This position operates in a home or professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
While performing the duties of this job, the employee is regularly required to sit, see, talk, or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms. Visual acuity is necessary for tasks such as reading or working with various forms of data on computer screens. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Benefits
Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too!
Equal Opportunity
PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.