Edtech.com's Summary

Willow Bridge Property Company is hiring a Learning Program Specialist. The role involves developing, curating, and executing training content for regional, business, and assistant manager training programs, focusing on onboarding, systems training, and operational development to support property management excellence.

Highlights

Develop, update, and maintain role-based training content including onboarding and systems training for RPMs, BMs, and AMs.
Collaborate with instructional designers and subject matter experts to ensure accuracy and alignment with learning objectives.
Create multimedia training materials such as presentations, videos, manuals, and eLearning modules.
Support training initiatives across virtual, classroom, and blended learning formats.
Track and analyze training effectiveness through feedback and performance data.
Maintain training content relevance with ongoing updates informed by feedback and business needs.
Ensure integration of new systems into training to equip teams with necessary skills.
Strong skills required in multimedia training platforms and content creation tools.
Excellent written and verbal communication and project management abilities.
Ability to collaborate with various teams and adapt training to diverse learning preferences.

Learning Program Specialist Full Description

Learning Program Specialist

Remote
United States
2025-29634
Regular Full-Time

Overview
Founded in 1965 by Mack Pogue as Lincoln Property Company, Willow Bridge Property Company is one of the United States’ most respected full-service residential property companies, operating a successful portfolio in 75 markets. Headquartered in Dallas, Texas, Willow Bridge proudly employs over 5,500 team members, has built over 200,000 apartments and manages 220,000 units for its clients. To learn more, visit willowbridgepc.com.

We create places people want to call home — starting with you.

With decades of proven success, Willow Bridge is a national leader in residential property management and development, active in 29 states and managing more than 230,000 apartment homes across the U.S.

At Willow Bridge, our purpose drives everything we do. Whether you’re launching your career or looking to take the next step, we’re here to support your growth with intention, flexibility, and real opportunities to make an impact.

We’re currently hiring for a Learning Program Specialist — someone who brings fresh thinking, follows through, and knows how to bring people together to get results. We value people who lead by listening, communicate with clarity, and take initiative to find better ways forward. If you're someone who believes in showing up with integrity, working collaboratively, and driving positive change, you’ll feel right at home here.

Let’s grow together at Willow Bridge.

Responsibilities
The Training Specialist for Regional, Business, and Assistant Manager Training Programs supports the development, curation, and execution of training content across various training programs within Willow Bridge's Property Management function. This role focuses on content creation, updating, and ensuring alignment with operational needs, including systems training, onboarding, and ongoing learning initiatives. The Training Specialist works closely with the Learning Manager, instructional designers, subject matter experts, and cross-functional teams to ensure training content is accurate, engaging, and effectively supports operational excellence. Responsibilities include, but are not limited to:

Assist in the development, curation, and maintenance of training content, including role-based onboarding, systems training, train the trainer programs, and operational development programs for RPMs, BMs, and AMs.
Collaborate with instructional designers to ensure training materials align with instructional design best practices and organizational needs.
Create engaging and effective multimedia training materials (e.g., presentations, videos, manuals, eLearning modules) that align with learning objectives and operational goals.
Work with subject matter experts (SMEs) to gather, validate, and update content for accuracy and relevance across training programs.
Partner with the Learning Manager and instructional designers to modify and update training content in response to feedback, evolving business needs, and industry best practices.
Collaborate with internal stakeholders to integrate systems training content and ensure alignment with role-specific operational needs.
Support ongoing training initiatives, ensuring materials are relevant, accessible, and scalable across different learning formats (virtual, classroom, blended).
Track and measure the effectiveness of training programs through feedback collection, assessments, and performance data analysis, making recommendations for continuous improvement.
Ensure proper integration of new systems or tools into training materials to ensure all relevant teams are equipped with the skills to succeed.
Provide ongoing support and updates for training materials, working closely with instructional designers to ensure they are continuously refined and aligned with learning goals.
Travel as needed to conduct quality assurance of existing programs and support pilot launches.

Qualifications

Strong ability to design and create engaging, effective training content across various formats.
Excellent written and verbal communication skills with a focus on clarity and consistency.
Proficiency in multimedia training platforms and content creation tools.
Strong organizational and project management skills with attention to detail.
Ability to work collaboratively with instructional designers, subject matter experts, and cross-functional teams.
Adaptability to evolving business and training needs with a focus on continuous improvement.
Ability to deliver systems training content and adjust it for various learning preferences and platforms.

Original Job Description

Learning Program Specialist

Remote
United States
2025-29634
Regular Full-Time

Assist in the development, curation, and maintenance of training content, including role-based onboarding, systems training, train the trainer programs, and operational development programs for RPMs, BMs, and AMs.
Collaborate with instructional designers to ensure training materials align with instructional design best practices and organizational needs.
Create engaging and effective multimedia training materials (e.g., presentations, videos, manuals, eLearning modules) that align with learning objectives and operational goals.
Work with subject matter experts (SMEs) to gather, validate, and update content for accuracy and relevance across training programs.
Partner with the Learning Manager and instructional designers to modify and update training content in response to feedback, evolving business needs, and industry best practices.
Collaborate with internal stakeholders to integrate systems training content and ensure alignment with role-specific operational needs.
Support ongoing training initiatives, ensuring materials are relevant, accessible, and scalable across different learning formats (virtual, classroom, blended).
Track and measure the effectiveness of training programs through feedback collection, assessments, and performance data analysis, making recommendations for continuous improvement.
Ensure proper integration of new systems or tools into training materials to ensure all relevant teams are equipped with the skills to succeed.
Provide ongoing support and updates for training materials, working closely with instructional designers to ensure they are continuously refined and aligned with learning goals.
Travel as needed to conduct quality assurance of existing programs and support pilot launches.

Qualifications

Strong ability to design and create engaging, effective training content across various formats.
Excellent written and verbal communication skills with a focus on clarity and consistency.
Proficiency in multimedia training platforms and content creation tools.
Strong organizational and project management skills with attention to detail.
Ability to work collaboratively with instructional designers, subject matter experts, and cross-functional teams.
Adaptability to evolving business and training needs with a focus on continuous improvement.
Ability to deliver systems training content and adjust it for various learning preferences and platforms.

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