Ellucian
Learning Technology Administrator
🇺🇸 Lawrenceville, NJ
🕑 Full-Time
💰 TBD
💻 Learning & Development
🗓️ September 11th, 2025
Canvas
Kaltura
LMS
Edtech.com's Summary
Ellucian is hiring a Learning Technology Administrator to support and manage a variety of educational technologies including the Canvas LMS, classroom AV equipment, and emerging tools such as XR and generative AI. The role involves providing tiered technical support, training faculty and staff, evaluating new technologies, and collaborating with academic departments to enhance teaching and learning outcomes.
Highlights
- Provide Tier 1 and Tier 2 support for Canvas LMS, classroom technology, and integrated third-party tools.
- Train faculty and staff on effective use of educational technologies including Google Workspace, Zoom, and Canvas.
- Administer LMS backend configuration and coordinate with IT for system maintenance and updates.
- Evaluate and implement emerging teaching technologies such as extended reality (XR) and generative AI.
- Create user-friendly documentation and deliver group and individual training sessions.
- Monitor and maintain classroom AV equipment, computers, and labs in partnership with IT.
- Consult on instructional technology policies, procurements, and technological improvements.
- Analyze usage data to advise on adoption or retirement of educational tools.
- Required qualifications include 3-5 years of experience supporting educational technologies in higher education, troubleshooting skills, strong communication, and familiarity with accessibility standards.
- Preferred qualifications include experience with Canvas LMS, instructional design knowledge, familiarity with XR and AI, technology policy development, and working within IT ticketing systems.
Learning Technology Administrator Full Description
Learning Technology Administrator (Canvas Exp REQUIRED, Onsite - Rider University, NJ)
- 2083 Lawrenceville Rd, Lawrenceville, New Jersey, US, 08648
- Services
- 6199
- Up to 25%
About Ellucian
Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
Under the direction of the Dean of the University Library and as part of the Ellucian Managed Services team, the Learning Technology Administrator will support and administer a suite of teaching and learning technologies, including the institution’s learning management system (Canvas), media and collaboration tools (e.g., Kaltura, Zoom, Google Workspace), and classroom technology infrastructure. This individual will serve as Tier 1 support for the LMS and classroom technologies, ensuring faculty, staff, and students receive consistent, reliable support. Classroom technologies include AV equipment, classroom computers, and labs. The Learning Technology Specialist also plays a key role in evaluating and implementing emerging pedagogical technologies such as extended reality (XR) and generative AI.
Where you will make an impact
Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
Under the direction of the Dean of the University Library and as part of the Ellucian Managed Services team, the Learning Technology Administrator will support and administer a suite of teaching and learning technologies, including the institution’s learning management system (Canvas), media and collaboration tools (e.g., Kaltura, Zoom, Google Workspace), and classroom technology infrastructure. This individual will serve as Tier 1 support for the LMS and classroom technologies, ensuring faculty, staff, and students receive consistent, reliable support. Classroom technologies include AV equipment, classroom computers, and labs. The Learning Technology Specialist also plays a key role in evaluating and implementing emerging pedagogical technologies such as extended reality (XR) and generative AI.
Where you will make an impact
- Serve as the primary Tier 1 support for the LMS (Canvas) and classroom technologies, including AV systems, instructional computers, and computer labs.
- Provide training and assistance for the effective use of educational technologies including Google Workspace, Zoom, Canvas, and other campus-supported tools.
- Design and deliver 1:1 and group training sessions for faculty and staff focused on educational technology use in online, hybrid, and face-to-face environments.
- Provide Tier 2 LMS support, including LTI integration and third-party tools (e.g., Turnitin, Respondus) within Canvas.
- Create user-friendly documentation and knowledge base resources to support self-service and training needs.
- Provide consultation and tool evaluation services to help faculty improve teaching and learning outcomes.
Classroom Technology Oversight - Monitor and maintain classroom technology and lab environments in partnership with IT
- Serve as point-of-contact for classroom tech issues and ensure timely resolution of tickets.
- Provide onboarding and training for faculty on AV and classroom systems.
- Participate in planning and procurement discussions related to instructional space improvements.
Administrative & Project Services - Act as Canvas LMS administrator and coordinate with institutional IT for backend configuration, updates, and system uptime.
- Aid in the administration and deployment of emerging tools such as XR headsets, generative AI platforms, and other teaching technologies.
- Consult on policies related to the selection, implementation, and retirement of instructional technologies.
- Analyze usage data to support recommendations for adopting or sunsetting technology tools.
Innovation & Collaboration - Stay current with educational technology trends, including AI, XR, and mobile learning, and evaluate their potential impact.
- Share research findings and pilot opportunities with key academic stakeholders.
- Collaborate with academic and administrative departments to ensure technology alignment with institutional teaching and learning goals.
- Serve as a representative in institutional technology governance, contributing expertise in teaching and learning technologies and helping shape tactical and implementation plans aligned with the college’s strategic goals.
What you will bring
- 3-5 years of related experience.
- Experience supporting educational and classroom technologies in a higher education setting.
- Strong troubleshooting and customer service skills; ability to support both technical systems and non-technical users.
- Excellent written and verbal communication skills, including the ability to explain complex topics clearly.
- Familiarity with accessibility standards such as ADA and Section 508.
- Demonstrated ability to work independently and collaboratively in a team environment.
Preferred Qualifications - Experience supporting Canvas LMS and integrated third-party tools.
- Knowledge of instructional design and faculty development best practices.
- Familiarity with XR and AI technologies in an educational context.
- Experience supporting technology policy development and governance.
- Experience working within an IT ticketing system environment.
- Previous experience in an Ellucian-supported or managed services campus environment
What makes #Ellucianlife
- Comprehensive health coverage: medical, dental, and vision
- Flexible time off
- Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
- 401k w/ match & BrightPlan - to help you save for the future
- Parental Leave
- 5 charitable days to support the community that supports us
- Telemedicine
- Wellness
- Headspace Care (mental health)
- Wellbeats (virtual fitness classes)
- RethinkCare & Wellthy– caregiver support
- Diversity and inclusion programs which provide access to internal employee resource groups
- Employee referral bonuses to encourage the addition of great new people to the team
- We Foster a learning culture with:
- Education Assistance Program
- Professional development opportunities
#LI-DF1
#LI-Onsite
At Ellucian, we believe in the “power of together.” We embrace an inclusive workplace, and believe that our differences help inspire a culture of acceptance that makes our company more collaborative and innovative. We’re proud to provide equal employment opportunities for job applicants and for our employees, and we are committed to providing a process and an environment that is free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), and other legally protected classifications. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs. To enable employees to perform essential functions of their positions and to offer applicants a meaningful opportunity to be considered for positions, we also provide reasonable accommodations to qualified employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. This job posting is intended to comply with all applicable laws. If we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, the information in this posting will be supplemented accordingly. Additionally, we are aware of fake applicant schemes and have rigorous internal processes in place to mitigate such risk and inform proper authorities of any such instances that arise.
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