Edtech.com's Summary

Adtalem Global Education is hiring a Manager, Clinical Relations to supervise the clinical coordination team and advance wellness and support programs at Chamberlain University. The role involves managing team workload, overseeing clinical escalations, conducting training, maintaining community partnerships, and ensuring compliance with accreditation standards.

Highlights

Supervise and develop Clinical Coordination Specialists, managing team workload and quality of clinical services.
Review and prioritize student clinical escalations and participate in quality assurance and accreditation activities.
Plan and deliver training for partners and internal colleagues while maintaining flexible scheduling for university events.
Maintain and foster relationships with community partners and assist in budget preparation and expense tracking.
Serve as subject matter expert on clinical relations, owning SOPs and job aides, and act as a designated Campus Security Authority.
Require a Bachelor's degree; Master's in Business Administration preferred.
Need 3+ years of professional administrative or supervisory experience; 2+ years coordination experience preferred.
Strong leadership, communication, computer skills, and ability to influence in a matrix organization necessary.
Expected salary range between $61,720.78 and $111,584.97, with comprehensive benefits including health, dental, vision, life and disability insurance, 401k with 6% employer match, and paid holidays.
Work within the Academic Operations department supporting Chamberlain University's clinical programs.

Manager, Clinical Relations Full Description

Company Description

About Chamberlain University
Chamberlain University has a 130-year history and the mission to educate, empower, and embolden diverse healthcare professionals who advance the health of people, families, communities, and nations. Our regionally accredited University is comprised of the College of Nursing and the College of Health Professions. Our College of Nursing offers a Bachelor of Science in Nursing (BSN) degree program at 23 locations and online post-licensure degree programs and certificates including RN to BSN, RN to MSN, a Master of Science in Nursing (MSN) with six Specialty Tracks, and a Doctor of Nursing Practice (DNP). Our College of Health Professions offers online options with a Master of Public Health degree, Master of Physician Assistant Studies, Public Health Certificate programs, and a Master of Social Work degree. Learn more about Chamberlain University, part of Adtalem Global Education, at www.chamberlain.edu.

There is one very significant way Chamberlain is different than other Universities - Chamberlain Care®. Healthcare education is offered in a culture of service excellence and care in four ways: care for self, care for colleagues, care for patients/clients, care for all. By living Chamberlain Care®, we’ve built a culture in which colleagues and students thrive and we graduate extraordinary healthcare professionals who transform the health of people worldwide.

Chamberlain Care® is the guiding principle we provide to each other and to our students to help our students achieve their goals, reach their dreams and impact healthcare at a national level.
If you're ready to live Chamberlain Care®, we invite you to apply today!

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

Job Description

Opportunity at a Glance
This non-academic post will provide day-to-day supervision of the clinical coordination team, within Clinical Operations. This position requires a high level of leadership and analytical skills to advance the wellness and support programs of Chamberlain University (CU). The Manager will be sensitive to the broad range and complex clinical coordination issues and appropriate resolutions. The Manager must maintain current knowledge of compliance measures and accreditation requirements of assigned region.

Responsibilities

Hire, train and develop Clinical Coordination Specialists
Manage the workload of the team and complete Clinical Coordination Specialist tasks when short-staffed
Maintain a high level of quality clinical services through supervision of Clinical Coordination Specialists
Review and prioritize of student clinical escalations
Complete performance review evaluations for direct reports
Participate in quality assurance tasks, including review of placement records, accreditation site visits, etc.
Plan, develop and present trainings for partners and internal colleagues
Maintain a flexible schedule, with a willingness to participate in university activities and events
Maintain relationships with community partners
Assist in budget preparation, tracking program/division expenses
Demonstrate an ability to work collaboratively with students, faculty, colleagues, and university leadership
Participate in leadership team meetings and other leadership development activities
Serve as subject matter expert on all aspects of clinical relations/operations and own all relative SOPs and job aides
This position is a designated Campus Security Authority.
Performs other duties as assigned
Complies with all policies and standards

Qualifications

Bachelor's Degree in a related discipline Required
Master's Degree MBA Preferred
3+ years professional experience in an administrative and/or supervisory capacity Required
2+ years Coordination experience Preferred
Ability to lead teams including talent management in hiring, holding accountabilities, growth and development of direct reports
Excellent computer and written and oral communication skills
Strong leadership and in-depth knowledge of standard operating procedures and policies relative to clinical experiences
Ability to influence peers, superiors and indirect reports in a matrix organization
Ability to learn quickly and adapt to change

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $61,720.78 and $111,584.97. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
Participation in Adtalem’s Flexible Time Off (FTO) Policy
12 Paid Holidays

For more information related to our benefits please visit: https://careers.adtalem.com/benefits.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

Original Job Description

Company Description

Job Description

Hire, train and develop Clinical Coordination Specialists
Manage the workload of the team and complete Clinical Coordination Specialist tasks when short-staffed
Maintain a high level of quality clinical services through supervision of Clinical Coordination Specialists
Review and prioritize of student clinical escalations
Complete performance review evaluations for direct reports
Participate in quality assurance tasks, including review of placement records, accreditation site visits, etc.
Plan, develop and present trainings for partners and internal colleagues
Maintain a flexible schedule, with a willingness to participate in university activities and events
Maintain relationships with community partners
Assist in budget preparation, tracking program/division expenses
Demonstrate an ability to work collaboratively with students, faculty, colleagues, and university leadership
Participate in leadership team meetings and other leadership development activities
Serve as subject matter expert on all aspects of clinical relations/operations and own all relative SOPs and job aides
This position is a designated Campus Security Authority.
Performs other duties as assigned
Complies with all policies and standards

Qualifications

Bachelor's Degree in a related discipline Required
Master's Degree MBA Preferred
3+ years professional experience in an administrative and/or supervisory capacity Required
2+ years Coordination experience Preferred
Ability to lead teams including talent management in hiring, holding accountabilities, growth and development of direct reports
Excellent computer and written and oral communication skills
Strong leadership and in-depth knowledge of standard operating procedures and policies relative to clinical experiences
Ability to influence peers, superiors and indirect reports in a matrix organization
Ability to learn quickly and adapt to change

Additional Information

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
Participation in Adtalem’s Flexible Time Off (FTO) Policy
12 Paid Holidays

For more information related to our benefits please visit: https://careers.adtalem.com/benefits.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

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