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Johnson & Johnson

Manager, Digital Acumen & Training

🇺🇸 Hybrid - Raynham, PA 🕑 Full-Time 💰 $102K - $177K 💻 Learning & Development 🗓️ May 22nd, 2026
Sigma Six Sigma

Edtech.com's Summary

Johnson & Johnson is hiring a Manager, Digital Acumen & Training to lead the global digital learning strategy within Supply Chain & Operations Systems. The role involves designing and delivering scalable digital curriculums and training programs that enhance system adoption, AI readiness, and operational efficiency worldwide, supporting supply chain transformation and continuous improvement.

Highlights
  • Lead global digital acumen and training strategy for Supply Chain & Operations Systems aligned with enterprise priorities.
  • Design, deploy, and improve role-based digital curriculums, learning experiences, and training programs.
  • Partner with Supply Chain, IT, Process Owners, and Change Management for system deployments and transformations.
  • Assess digital skill gaps and develop targeted learning plans and materials.
  • Establish governance, standards, and best practices for digital learning content and knowledge management.
  • Drive adoption and effective use of supply chain systems using metrics and feedback.
  • Lead and develop a global team and network of training and enablement resources.
  • Support audit readiness and maintain training documentation and controls.
  • Bachelor's degree required; Master’s or MBA preferred, with 6+ years in supply chain operations, digital training, or learning & development.
  • Compensation range: $102,000 to $177,100 base pay; benefits include retirement plans, paid time off, parental and caregiver leave, and volunteer time.

Manager, Digital Acumen & Training Full Description

Manager, Digital Acumen & Training


This job posting is anticipated to close on Jun 01 2026. We may however extend this time period, in which case the posting will remain available on www.careers.jnj.com to accept additional applications.

Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:Strategy & Corporate Development

Job Sub Function:Digital Strategy & Deployment

Job Category:Professional

All Job Posting Locations:Leeds, West Yorkshire, United Kingdom, Palm Beach Gardens, Florida, United States of America, Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, West Chester, Pennsylvania, United States of America

Job Description:
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

DePuy Synthes is recruiting for a(n) Manager, Digital Acumen & Training, located in Raynham, MA , St Anthony's Road, Leeds, UK; US248 PA WEST CHESTER - 1302 WRIGHTS LN E;US121 NJ RARITAN - 1000 HIGHWAY 202 S;US244 FL PALM BEACH GARDENS - 4500

Job Overview

The Manager, Digital Acumen & Training is a global role within SC&O Systems that enables the success of Global Supply Chain by strengthening our AI mindset, digital acumen, system adoption, and operational readiness. This role is responsible for defining and delivering scalable digital curriculums and learning experiences that improve how supply chain teams use systems, data, and tools and to continue to evolve our citizen developer program. The role has a direct impact on operational efficiency, system performance, AI readiness, establishing a data-driven culture, and change adoption across regions, making it a key enabler of supply chain transformation and continuous improvement.

Key Responsibilities
  • Lead the global digital acumen and training strategy for Supply Chain & Operations (SC&O) Systems, ensuring alignment with Global Supply Chain priorities.
  • Design, deploy, and continuously improve role‑based digital curriculums, learning experiences, and training programs that support enterprise digital acumen, citizen development, supply chain systems, digital tools, and data capabilities.
  • Partner closely with Supply Chain, IT, Process Owners, and Change Management teams to support system deployments, enhancements, and transformations.
  • Assess digital skill gaps and training needs across regions and functions, translating them into targeted learning plans and materials.
  • Establish governance, standards, and best practices for digital learning content, knowledge management, and user enablement.
  • Drive adoption and effective use of supply chain systems by leveraging metrics, feedback, and performance data.
  • Lead and develop a team and/or extended network of training and enablement resources in a global, matrixed environment.
  • Support audit readiness and compliance by ensuring training documentation, records, and controls are accurate and maintained.
  • Create a lifecycle learner process, including the development of KPIs to monitor program and curriculum effectivenss.
  • Provide data driven updates and reports on program effectiveness to senior leadership
  • Continue to evolve citizen developer program in partnership with AI & Digital PMO and Data Engineer & Digital Development to identify the right use cases and provide mentorship, training, a best practice sharing

Qualifications

Education
  • Bachelor’s degree required (Business, Supply Chain, Information Systems, Learning & Development, Education or related field).
  • Master’s degree or MBA preferred.

Experience and Skills

Required:
  • Typically requires 6 + years of progressive experience in supply chain operations, systems enablement, digital training, or learning & development, including people or program leadership.
  • Demonstrated experience developing and delivering training or enablement programs for enterprise systems in a global environment.
  • Strong understanding of supply chain processes and how digital tools and systems enable operational performance.
  • Experience partnering with cross‑functional stakeholders in a matrixed organization.
  • Proven ability to drive adoption, change, and continuous improvement through learning and capability building.
  • Strong communication, facilitation, and stakeholder‑management skills.
  • Familiarity with AI concepts, Agile software development, Data Management and IT Systems
  • Familiarity digital learning platforms.

Preferred:
  • Experience supporting global supply chain or operations organizations.
  • Deep experience with AI concepts, Agile software development, Data Management and IT Systems
  • Experience with change management, digital transformation, or large‑scale system implementations.
  • Experience with designing and delivering citizen development programs
  • Background in adult learning, instructional design, or capability development.
  • Lean, Six Sigma, or continuous improvement experience in a non‑manufacturing environment.

Other:
  • Language: English required; additional languages preferred for global collaboration.
  • Travel: Up to 10–15%, domestic and/or international.
  • Certifications: Learning & Development, Change Management, Agile, AI or Digital enablement certifications preferred.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

#LI-Hybrid

#DePuySynthesCareers

Required Skills:

Preferred Skills:Alliance Formation, Analytical Reasoning, Artificial Intelligence (AI), Augmented Reality (AR), Business Case Modeling, Business Savvy, Change Management, Collaborating, Digital Applications, Digital Channels, Digital Fluency, Digital Strategy, Disruptive Innovations, Innovation, Process Improvements, Strategic Change, Technical Credibility, Web Usability

The anticipated base pay range for this position is :$102,000.00 - $177,100.00

Additional Description for Pay Transparency:Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits