Auburn University
Manager, Financial Aid & Scholarships Outreach & Student Services
🇺🇸 Auburn, AL
🕑 Full-Time
💰 $52K - $88K
💻 Academic Advising
🗓️ October 14th, 2025
Edtech.com's Summary
- Main responsibilities include managing outreach initiatives, creating presentations, and leading a team of Financial Aid and Scholarship Counselors.
- Oversees service delivery through walk-ins, virtual appointments, and phone interactions while coordinating staffing and cross-training.
- Develops and distributes targeted communications for different student populations to ensure consistent and accurate messaging.
- Collaborates with internal and external partners to support recruitment and retention efforts.
- Utilizes data and feedback to improve student services and operational efficiency.
- Requires knowledge of federal, state, and institutional financial aid policies and procedures.
- Minimum qualifications: Bachelor’s degree with 5 years experience or Master’s degree with 3 years in financial aid, scholarships, enrollment services, or student services.
- Strong customer service, communication, and public speaking skills are essential.
- Preferred experience with CRM and student information systems such as Slate, NextGen Scholarship Manager, and CampusLogic.
- Budgeted salary range: $65,330 to $77,930, with a full salary range of $51,590 to $87,700 based on experience.
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