Manager of Faculty Support

Manager of Faculty Support

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Posting Details

 Posting Details 

Job #  | 042281
Department Code  | 21701-2100
Department  | Law College-Dean
Job Title  | Manager of Faculty Support
Location  | Syracuse, NY
Pay Range  | $62,400 - $66,000
Pay Determination  | Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level  | S4
FLSA Status  | Exempt
Hours  | Standard University business hours.

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type  | Full-time
Campus  | Syracuse, NY
Unionized Position Code  | Not Applicable

Job Description  | The Faculty Support Manager will lead day-to-day departmental operations for an office which provides administrative, technical, and operational support to faculty members, acting as a key liaison to ensure smooth academic operations, manage projects, and assist with teaching, research, and administrative duties. Responsibilities include managing communications, scheduling, travel, and reimbursements, coordinating events, managing technology, and assisting with budget tracking.

Develop training materials for faculty and office staff, document all procedures, and continually review and recommend improvements to the Dean’s Office. This role serves as the main resource for faculty support, requires exceptional organizational skills, effective communication, attention to detail, and the ability to multitask and prioritize in a dynamic academic environment.

Education and Experience  | Two-year degree required, bachelor’s degree is preferred; however, 5-10 years of relevant professional and managerial experience may be considered in lieu of a degree. Experience in higher education is highly desirable. Demonstrated ability to communicate and collaborate effectively with both internal and external stakeholders is required.

Skills and Knowledge  | Organizational and interpersonal skills, as well as computer proficiency in various applications. Professionalism and confidentiality are necessary for effective interaction with alumni, faculty, administrators, and staff. Managing multiple tasks, problem solving, prioritizing deadlines, and exercising independent judgment. Experience with event planning and clerical duties is valued. Writing and editing skills, including proper grammar, spelling, and punctuation, are also preferred.

Responsibilities  | Manage day-to-day departmental operations for the Faculty Support Office which provides technical and administrative support for all 3 semesters to approximately 60 COL faculty members, including part-time instructors, for residential, online, and summer courses, utilizing tools such as Microsoft 365, Blackboard, Zoom, Teams, Qualtrics, Turnitin, OSCAR, and ExamSoft. Responsible for implementing improvements and efficiencies which will assist faculty including providing training on Blackboard and accessible document creation for all faculty and staff as needed. Ensure faculty adhere to College and University policies and deadlines throughout the year including managing syllabi and exam collection, and grading coordination of faculty members. Other services performed by the office include proof reading, editing, uploading syllabi and midterm/final exams, maintaining confidentiality of mid-term and final exams and preparing articles and handouts for classes. Must stay current with emerging technologies and recommend process improvements to faculty. Financial: Manage financial information for faculty members, including budgeting for events, purchase requisitions, purchase orders, travel reimbursements, and credit card reconciliations. Monitor annual spending allowances for faculty including research and professional development funds to ensure reimbursements are submitted within available balances. Maintain and reconcile a SU credit card to coordinate faculty dinner meetings and events. Collaborate with the College of Law Budget and Operations office to ensure timely submissions and adherence to University policies.
Faculty Event Oversight: Collaborate with faculty program directors to plan, coordinate, and execute academic and co-curricular programming and events. Develop and implement streamlined processes to enhance efficiency in scheduling facility space. Oversee all logistical aspects of class, lecture, and event scheduling. Serve as the primary point of contact for resolving scheduling conflicts and coordinating event communications. Manage the planning and execution of a wide range of events, including but not limited to: Disability Law & Policy Program VIP lectures and webinars, annual conferences, CLE credit events, Youth Law Day, Girls Rule the Law (in partnership with local high schools), Coming Back Together programs, Supreme Court Preview, and student organization receptions (e.g., BLSA). Oversee event budgets, scheduling, and run-of-show to ensure seamless execution. Analyze year-over-year budgets and expenditures related to travel, speaker engagements, and event costs to ensure fiscal accountability and identify opportunities for cost optimization.
Staff and Student Employee Management: Manage day-to-day operations of the Faculty Support Office, including hiring, training, and supervising the Faculty Support Associate and student workers. Overseeing and reviewing work assignments to ensure quality and timely completion. Recommending and implementing process improvements to enhance the efficiency and accuracy of faculty support functions. Creating and maintaining weekly schedules to ensure adequate office and event coverage in alignment with college needs. Approving work-study payroll and ensuring compliance with institutional policies. Providing ongoing performance feedback and conducting formal evaluations through the annual HR Performance Partnership process. Crosstrain with Dean’s Office Staff: Work with Executive Assistant to the Dean, Administrative Specialist II, and Administrative Assistant I by assisting with faculty hiring logistics, course evaluations, large event planning, and backup support. Assist as necessary to coordinate and staff events coordinated by the Dean’s Office, including Convocation, Commencement, Alumni Weekend, and others including those held outside of typical business hours.
Physical Requirements  | Not Applicable
Tools/Equipment  | Not Applicable
Application Instructions  | In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University  | Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area  | Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement  | Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans  | Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community  | Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

Quick Link  | https://www.sujobopps.com/postings/111019
Job Posting Date  | 10/01/2025
Application Deadline  |
Full Consideration By  |
Job Category  | Staff
Message to Applicants  | 

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