2020 Companies
Manager of Organizational Learning
🇺🇸 Remote - US
🕑 Full-Time
💰 TBD
💻 Learning & Development
🗓️ August 29th, 2025
Edtech.com's Summary
- Lead customized training initiatives aligned with a designated business group's objectives.
- Manage and develop a team of training professionals fostering innovation and accountability.
- Design and deliver training for new hires, leadership development, and client service excellence.
- Develop instructional materials including videos, manuals, and SOPs.
- Collaborate with customer support and client-facing teams to enhance service delivery.
- Utilize adult learning principles and innovative methodologies to maximize engagement.
- Conduct field visits and real-time assessments to evaluate training effectiveness.
- Bachelor's degree in Education, Business, or related field required with 3-5 years training experience and 3+ years leadership experience.
- Advanced skills in PowerPoint and instructional design are necessary.
- Compensation includes competitive salary, comprehensive benefits, 401(k) matching, paid time off, and development programs.
Manager of Organizational Learning Full Description
Overview:
- Competitive annual salary
- Weekly Pay! On-demand pay options through DailyPay
- Comprehensive health, dental, and vision benefits 401 (k) program with company matching
- Paid time off and holidays
- Partial technology reimbursement
- Scholarship opportunities for employees and families
- Employee Assistance Program
- Leadership Development Program
Job Description:
- Serve as the primary training partner for a specified business group, providing customized support aligned with the group’s operational goals and book of business
- Collaborate with leadership to identify training needs and develop strategic plans that support business growth, client satisfaction, and employee development
- Design and deliver training programs for new hires, ongoing development, leadership readiness, and client-facing excellence
- Lead and manage a team of training professionals, fostering a culture of accountability, innovation, and continuous improvement
- Develop training materials, including videos, manuals, and SOPs, that drive measurable performance improvements and support business objectives
- Partner with customer support and client-facing teams to ensure training enhances service delivery and client experience
- Apply adult learning principles and innovative training methodologies to maximize engagement, retention, and application of knowledge
- Conduct field visits and real-time observations to assess training effectiveness and gather actionable feedback
- Monitor industry trends and best practices to evolve training strategy and maintain a competitive advantage continuously
- Document training outcomes and provide regular reporting on effectiveness, impact, and areas for improvement
- Support cross-functional initiatives that contribute to business development, operational efficiency, and strategic alignment
Performance Measurements
- Effective implementation of training programs that improve employee performance and client satisfaction within the supported business group
- Demonstrated ability to manage and develop a high-performing training team
- Strong collaboration with business development, customer support, and operational teams to align training with strategic goals
- Ability to adapt and communicate complex information in a fast-paced, changing environment
- High levels of stakeholder satisfaction and measurable impact on business outcomes
Qualifications
- Bachelor’s degree or higher in Education, Business, or a related field
- 3-5 years of experience in training and development
- 3+ years of leadership experience, including team management
- Proven success in performance management and strategic training design
- Experience supporting customer/client-facing teams through targeted training initiatives
- Advanced PowerPoint and instructional design skills
- Ability to travel up to 25%
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
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