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University of Florida

Manager, OneStop Enrollment Services

🇺🇸 Gainesville, FL

🕑 Full-Time

💰 $57K

💻 Enrollment

🗓️ July 18th, 2025

Edtech.com's Summary

University of Florida is hiring a Manager, OneStop Enrollment Services. This role involves leading a team of advisors to provide centralized enrollment services supporting over 56,000 enrolled students and 90,000 applicants, handling escalated cases, coordinating hiring and training, and ensuring excellent customer service and operational efficiency.

Highlights

  • Supervise and lead a team of OneStop advisors to maintain efficient enrollment service operations.
  • Manage daily caseloads and service systems including phone and Gator360.
  • Coordinate hiring, onboarding, training, and performance evaluation of staff.
  • Provide direct enrollment services to students, families, and university community members in person, online, and by phone.
  • Generate and submit statistical reports to support strategic planning.
  • Bachelor’s degree and two years of relevant experience or equivalent combination required.
  • Preferred skills include supervisory experience, strong communication, organizational and problem-solving abilities, and customer service excellence.
  • Proficiency with Microsoft Office and administrative software; working knowledge of PeopleSoft, Gator360, and student records systems preferred.
  • Annual salary of $57,000 with benefits including health, dental, vision insurance, retirement plans, paid time off, tuition assistance, and PSLF eligibility.
  • Supports over 56,000 enrolled students and 90,000 applicants and their families within the University of Florida community.