Manager, OneStop Enrollment Services (Enrollment Management)

🇺🇸 Gainesville, FL 🕑 Full-Time 💰 $57K 💻 Enrollment 🗓️ August 1st, 2026

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Edtech.com's Summary

The University of Florida is hiring a Manager for OneStop Enrollment Services in its Division of Enrollment Management. The manager will lead a team delivering integrated, student-focused enrollment support, overseeing daily operations, training, and quality service across multiple channels and departments such as Admissions and Financial Aid.

Highlights

Manage and supervise OneStop Advisors and daily service operations within a high-volume student enrollment support unit.
Provide leadership, coaching, and oversight to maintain high-quality enrollment service standards.
Coordinate hiring, onboarding, and training efforts, collaborating to develop educational materials for staff.
Deliver direct student support through in-person, phone, and online channels.
Monitor service caseloads via phone systems, Gator360, and service queues to meet service-level goals.
Generate statistical reports to inform strategic planning and assist with presentations for prospective and current students.
Required qualifications include a bachelor's degree and two years of relevant experience or an equivalent combination.
Preferred qualifications include supervisory experience, strong organizational and communication skills, and proficiency with Microsoft Office, PeopleSoft, Gator360, and student records systems.
Annual salary is $57,000 with benefits including health, dental, vision insurance, retirement plans, paid time off, tuition assistance, and Public Service Loan Forgiveness eligibility.
Collaborate closely with University Registrar, Admissions, Financial Aid, Scholarships, and Bursar offices.