ETS
Manager, Product Management
Edtech.com's Summary
ETS is hiring a Manager, Product Management. The role leads product management activities for a segment of a major product line or a smaller individual product, directing a team to ensure the quality and execution of assessment delivery systems. The manager oversees product portfolio quality, contract fulfillment, and financial monitoring while maintaining client expectations and coordinating cross-functional teams.
Highlights
- Lead assigned team for end-to-end product delivery quality and execution
- Manage Functional Centers of Excellence to meet Service Level Agreements
- Oversee product delivery milestones and contractual obligations
- Ensure resolution of content and system integration issues
- Control quality checks for assessment delivery systems and system integrations
- Utilize JIRA, Confluence, and testing standards in product management
- Monitor team time and budget adherence for quality-related activities
- Require general knowledge of quality control, platform development testing, and product development
- Preferred advanced degree in Education, Measurement, or related field with 7+ years of project/process management experience
- Demonstrated leadership, analytical, and communication skills
Manager, Product Management Full Description
Manager, Product Management
- Job Level : Any
- Level of Education : BA/BS
- Job Type : Full-Time/Regular
- Date Updated : 03/03/2026
- Years of Experience : Not Applicable
- Will this position have direct reports? : No
- Salary : TBD
Job Description
About ETS:
ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.
Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.
The Manager, Product Management, leads all product management activities for a particular segment of a major product line or a smaller individual product. This role manages a small team of Product Managers and/or Product Administrators to ensure the quality of an assessment delivery system.
Primary Responsibilities
End-to-End Product Management & Delivery
ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.
Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.
The Manager, Product Management, leads all product management activities for a particular segment of a major product line or a smaller individual product. This role manages a small team of Product Managers and/or Product Administrators to ensure the quality of an assessment delivery system.
Primary Responsibilities
End-to-End Product Management & Delivery
- Direct assigned team for end-to-end quality and execution of annual product delivery
- Direct work of Functional Centers of Excellence (FCE) to meet Service Level Agreements (SLA)
- Contract/Service Level Agreement (SLA) Fulfillment
- Direct the work of the team to ensure that milestones are met and contractual obligations are fulfilled
- Ensure that product delivery meets client expectations
- Ensure resolution of content and system integration issues to major milestones
Product Portfolio Management
- Oversee the quality control checks for the assessment delivery system and integration points with other required systems
- Ensure appropriate application of JIRA usage, Confluence usage, research as needed, test use, standards, etc.
- Facilitate and respond to client questions from regular reviews
- Manage and/or launch new testing concepts/extensions and strategies
Financial Management
- Responsible for monitoring teams’ time, approving time for them, and managing work according to the budget
- Monitor hours and allocated budget for quality-related activities
- Adhere to ethical standards and comply with the laws and regulations applicable to your job function
#LI-NK1
Experience and Skills
- General knowledge of quality control processes, platform development testing, product development, is required; deeper knowledge and expertise in one of the three areas is desirable
- Prior experience with new product development processes and advanced product design and testing methodologies
- Demonstrated ability to manage and motivate staff and work collaboratively in a team-oriented environment
- Strong analytical skills and ability to deliver results with multiple and complex projects
- Excellent verbal, written, and interpersonal communication skills
Education
- Advanced Degree in Education, Education Measurement, Product Content Area, or a related field strongly preferred
- 7+years’ experience in complex project management and/or process management is critical
ETS is mission driven and action oriented
- We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
- We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
- As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!
- The base salary range advertised represents the low and high end of the anticipated salary range for this position. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. The base pay is only one aspect of the Total Rewards Package that will be offered to the successful candidate.
ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.
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