Genesys Works
Manager, Program Training
Edtech.com's Summary
Genesys Works is hiring a Manager, Program Training. This role involves designing, delivering, and improving training resources that enable staff to implement program strategies effectively, focusing on creating engaging training materials and supporting staff learning across multiple sites.
Highlights
- Design and deliver virtual and in-person training sessions for program staff.
- Create user-friendly resources such as facilitator guides, toolkits, onboarding materials, and recorded modules.
- Support onboarding and continuous staff development through structured training and follow-up support.
- Manage and organize training materials on shared platforms like Box Hub and intranet.
- Work closely with National Program Team to align training content with program priorities.
- Experience with training and facilitation, especially for adult learners and young adults in college advising contexts.
- Strong written and verbal communication skills to simplify complex information.
- Competitive salary range of $75,000-$85,000 with comprehensive benefits including medical, dental, vision, life and disability insurance, paid time off, holidays, 403(b) retirement plan with company match, and flexible work arrangements.
- Requires collaboration skills to build relationships and adapt training materials based on feedback and program needs.
- Genesys Works is a national nonprofit focused on creating career pathways for underserved high school students through employer partnerships.
Manager, Program Training Full Description
Manager, Program Training
Department: | Program
Location: |
Location: |
FLSA Status: Full-time, Exempt
Location: Remote in CA, DC, FL, GA, IL, IN, MD, MA, MI, MN, NJ, NY, NC, OH, OK, PA, TN, TX, VA, WA, WI
Salary range: $75,000-$85,000
Location: Remote in CA, DC, FL, GA, IL, IN, MD, MA, MI, MN, NJ, NY, NC, OH, OK, PA, TN, TX, VA, WA, WI
Salary range: $75,000-$85,000
About Genesys Works
Genesys Works is a national leader in providing pathways to career success for high school students in underserved communities through skills training, meaningful work experiences, and impactful relationships. We operate in nine cities across the United States and partner with employers to create transformative opportunities for young people.
We are excited to add a Manager, Program Training to our National team!
Position Overview
The Manager, Program Training is responsible for designing, delivering, and continuously improving training resources that equip staff to implement program strategies effectively.
This role focuses primarily on building high-quality training content, facilitating learning experiences, and supporting staff adoption of program practices across sites.
Reporting to the Director of Program Training & Systems, this position is ideal for someone who enjoys translating strategy into clear, practical training materials and supporting staff learning in a collaborative, fast-paced environment.
Key Responsibilities
Training Development & Delivery
- Partner with the National Program Team to understand program priorities and translate them into clear, engaging training materials
- Design and deliver virtual and in-person trainings for site staff
- Develop user-friendly resources such as facilitator guides, toolkits, onboarding materials, and recorded training modules
- Support onboarding of new program staff through structured training experiences
Staff Support & Adoption
- Build relationships with local site teams to understand training needs and barriers to implementation
- Gather feedback on training effectiveness and adjust materials accordingly
- Provide follow-up support and office hours to reinforce learning and promote adoption of program practices
Resource Management
- Organize and maintain training materials in shared platforms (e.g., Box Hub, intranet, etc.)
- Ensure materials are accessible, up-to-date, and easy to navigate
- Support basic guidance for staff on how to use program tools and platforms (in partnership with IT when needed)
Collaboration
- Work cross-functionally to ensure training materials reflect current processes
- Support continuous improvement efforts by identifying trends in staff questions or challenges
The Ideal Candidate
- Training & Facilitation Experience: Experience designing and delivering engaging trainings for adult learners
- Classroom & College advising Experience: as the person directing training for GW program staff, knowledge of college advising best practices & comfort/experience teaching young adults is required
- Clear Communicator: Strong written and verbal communication skills with the ability to make complex information simple and actionable
- Organized & Detail-Oriented: Able to manage multiple projects and timelines effectively
- Collaborative Mindset: Builds strong working relationships across teams and sites
- Adaptable: Comfortable adjusting priorities and materials as program needs evolve
- Problem-Solver: Approaches challenges with curiosity and a solutions-oriented mindset
Compensation
In our quest to be a nonprofit employer of choice, we offer:
- Competitive compensation commensurate with experience and qualifications
- Medical, dental, and vision insurance
- Company-paid life and disability insurance
- Generous paid time off policy, (11) company paid holidays, and “Soft Close” between Christmas and New Year’s
- 403(b) retirement savings plan with company match
- Communications allowance
- Focus Fridays and flexible work arrangements
Our Commitment to People
Genesys Works is an equal opportunity employer who is committed to fostering an equitable, inclusive, and respectful workplace where all individuals feel valued and empowered. It starts with our talented candidates. We celebrate diversity in all its forms and seek to recruit, support, and retain talent that reflects the culturally diverse communities we serve. Discrimination or harassment of any kind has no place here.
Similar Jobs
Product Trainer, STEM
Amplify
🇺🇸 Remote - US
Learning and Development Coordinator
Benchmark Senior Living
🇺🇸 Hybrid - Waltham, MA
Training & Development Specialist I
ABC Fitness
🇺🇸 Remote - US
Training Specialist
Pencilwrench
🇺🇸 Remote - US
Learning & Development Partner
Moog Inc.
🇺🇸 Hybrid - Buffalo, NY
