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University of West Florida

MIS Admin & Reporting Analyst 120740

🇺🇸 Remote - US

🕑 Full-Time

💰 $77K

💻 Information Technology

🗓️ October 16th, 2025

CRM

Edtech.com's Summary

The University of West Florida is hiring a MIS Admin & Reporting Analyst II. The role manages the Undergraduate Slate CRM, overseeing daily operations, data integrity, system integrations, and reporting to support enrollment and strategic planning. It also includes collaborating with campus units, troubleshooting CRM issues, and leading enhancements to improve recruitment and communications.

Highlights
  • Lead management and maintenance of the Undergraduate Slate CRM and associated Realms.
  • Integrate Slate CRM with Banner and collaborate with ITS to support institutional enrollment goals.
  • Develop reports, dashboards, queries, and communication campaign data to aid strategic decision-making.
  • Oversee tasks including admissions record consolidation, campaign deployment, data imports, chatbot integration, and workflow management.
  • Provide first-level CRM technical support and liaise with external partners such as Common App, ACT, SAT, and ScarletCS.
  • Supervise federal student workers assigned to the Slate CRM and participate in the Slate Superuser Steering Committee.
  • Requires comprehensive knowledge of Slate CRM, critical thinking, problem solving, and experience with enrollment affairs systems.
  • Preferred qualifications include experience with CRM field creation, project management, communication planning, Ellucian Banner Student, and secure handling of confidential information.
  • Salary is $77,000 annually with exempt FLSA status.
  • Position requires criminal background screening and fingerprinting, and veterans' preference eligibility applies.