North Carolina State University
Network Operations Manager
🇺🇸 Raleigh, NC
🕑 Full-Time
💰 $115K - $135K
💻 Information Technology
🗓️ July 1st, 2025
Edtech.com's Summary
- Manage daily operations and troubleshoot issues across enterprise network infrastructure including switching/routing, wireless, and firewalls.
- Lead incident response and crisis management efforts, minimizing service disruption.
- Oversee network performance monitoring and drive automation initiatives including AI-driven analytics.
- Maintain thorough network documentation and promote continuous learning among team members.
- Collaborate with senior leadership, IT teams, and stakeholders to ensure operational alignment.
- Required skills include expertise in ITIL frameworks, enterprise network operations, and certifications such as CCNA or equivalent experience.
- Minimum qualifications include a Master’s degree with 5+ years relevant experience, or Bachelor’s with 7+ years, or 10+ years IT network experience with leadership roles.
- Preferred qualifications include certifications like CCNP, CISSP, and experience in higher education or state government networks.
- Compensation ranges from $115,000 to $135,000 annually.
- Position located within the Communication Technologies department, supporting NC State University’s enterprise network infrastructure and mission-critical services.
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