Online Enrollment Services Coordinator

🇺🇸 Starkville, MS 🕑 Full-Time 💰 TBD 💻 Enrollment 🗓️ February 2nd, 2026

CRM

Edtech.com's Summary

Mississippi State University is hiring an Online Enrollment Services Coordinator. The coordinator supports prospective students through the admissions and enrollment process by providing detailed program information, maintaining communication, managing outreach campaigns, and facilitating onboarding to ensure a smooth applicant experience.

Highlights

Provide clear and accurate information on academic programs, admissions, and enrollment steps.
Maintain timely and professional communication with applicants throughout the admissions cycle.
Guide new students through onboarding to prepare them for academic success.
Document all student interactions using Slate CRM to track engagement.
Lead call, email, and text campaigns to encourage application and enrollment.
Facilitate virtual information sessions to address prospective student questions.
Collaborate with colleagues in the Center for Distance Education to coordinate student support.
Manage inquiries from shared inboxes to respond promptly and accurately.
Required technical skills include proficiency or willingness to learn Slate, Mongoose, Banner, and other university systems.
Minimum qualifications include a bachelor's degree in related fields and 1-3 years of experience in customer service, sales, marketing, admissions counseling, or student recruitment.