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edtech.com
University of Florida logo

University of Florida

OPS UFIT Help Desk Formatting Assistant

🇺🇸 Gainesville, FL

🕑 Full-Time

💰 $20 per Hour

💻 Information Technology

🗓️ August 1st, 2025

Edtech.com's Summary

UF Information Technology (UFIT) is hiring an OPS UFIT Help Desk Formatting Assistant to support the UF Computing Help Desk's Thesis and Dissertation formatting service. The role involves directly assisting graduate students to prepare their academic documents for submission, providing customer service, formatting guidance, and document evaluation.

Highlights
  • Manage the Thesis and Dissertation formatting service for graduate students.
  • Schedule and maintain appointment calendars.
  • Communicate with students via phone, email, or in person to address formatting inquiries and coordinate with the Editorial Office.
  • Provide detailed feedback and edit documents for submission using MS Word and LaTeX.
  • Interpret and apply Graduate Editorial Office formatting guidelines.
  • Required skills: effective communication, customer service, problem solving, and computer operations.
  • Must be at least 18 years old and hold a high school diploma or equivalent.
  • Position pays $20 per hour.
  • Works within the Academic Technology unit of UFIT, supporting the University of Florida community.
  • Position requires US work authorization and a criminal background screening.

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