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edtech.com
Blackhawk Technical College logo

Blackhawk Technical College

Part-time Learning Support Assistant

🇺🇸 Janesville, WI

🕑 Part-Time

💰 $16 - $20 per Hour

💻 Other

🗓️ October 14th, 2025

Edtech.com's Summary

Blackhawk Technical College is hiring a Part-time Learning Support Assistant. The role involves providing support to the Learning Support Department by assisting ELL and GED/HSED students with intake processes, using AztecLearning Software, scheduling testing, and acting as a point of contact for learners. It requires managing communications and traveling to outreach sites for test proctoring.

Highlights
  • Support intake and registration of new ELL and GED students.
  • Assist students using AztecLearning Software in the Learning Center.
  • Serve as the primary contact for program inquiries and schedule initial testing.
  • Proctor TABE tests at outreach sites for ELL students.
  • Use Microsoft Office Suite and database management tools proficiently.
  • Maintain confidentiality and manage multiple projects simultaneously.
  • Provide excellent customer service via in-person, phone, and email.
  • Associate Degree in Office Technology or equivalent experience required.
  • Two years of relevant occupational experience required.
  • Hourly wage ranges from $16.23 to $20.00 per hour.

Part-time Learning Support Assistant Full Description

Overview: 
Position provides support to the Learning Support Department, oversees day-to-day activities supporting ELL and GED/HSED activities. Assist in the Learning Center with GED/HSED students, and testing AEFL students.  Position will provide support in the afternoon and early evening hours.  Role will average 24 hours per week August - May, and then have reduced hours during summer.
 
This position will be open until filled, the recruitment may close without further notice. Interested applicants are encouraged to apply as soon as possible.
 Responsibilities: 
  • Assist with intake of new ELL and GED students.
  • Create TABE tickets and help students complete registration paperwork.  
  • Assist GED/HSED and ELL students interested in attending BTC program classes by connectingthem with appropriate resources.                                 
  • Assist GED students in the Learning Center with AztecLearning Software by helping them login and navigate the Aztec Program.
  • Point of contact for students interested in ELL or GED/HSED.  Explain programs available and schedule initial testing.
  • Return voicemails and emails and questions regarding programs and courses.  
  • Travel to outreach sites to proctor TABE tests for ELL students
 Qualifications:
Knowledge, Skills & Abilities:
  1. Excellent computer skills using MSOffice software and database management tools.
  2.  Excellent customer service skills through in-person, phone and correspondence.
  3.  Ability to manage sensitive and confidential information.
  4.  Ability to handle multiple projects effectively in an environment with frequent interruptions.
  5.  Work effectively both independently and as a team member.
  6.  Ability to interact with diverse populations.
  7.  Experience or familiarity with post-secondary education.
  8.  Excellent oral and written presentation skills
 
Education & Experience:  
  1. Associate Degree in Office Technology or an equivalent combination of education and work experience.
  2. Two years related occupational experience.
  3.  Microsoft Office Suite certification or demonstrated proficiency/experience with Microsoft Office Suite (Excel, Word, Outlook.)
Blackhawk Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. 

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