Elsevier
Partner Solutions Manager
🇺🇸 Hybrid - North Andover, MA
🕑 Full-Time
💰 TBD
💻 Project Management
🗓️ September 4th, 2025
Salesforce
Edtech.com's Summary
Elsevier is hiring a Partner Solutions Manager. This role involves leading strategic initiatives to enhance Aries' product offerings through partnerships, managing integration of partner solutions, and fostering collaboration across teams to optimize sales and build long-term partner relationships.
Highlights
- Lead partner management and solution implementation, acting as primary contact and trusted advisor for channel partners.
- Execute strategic plans and detailed timelines for partner solution integration and product configuration.
- Conduct Quarterly and Annual Business Reviews to track partner performance and refine strategies.
- Manage technical and product validation processes and troubleshoot integration challenges.
- Support sales activities with product demos and solutions-based selling to optimize efficiency.
- Collect and utilize market, customer, and partner research to inform strategy and represent innovation trends.
- Collaborate with Sales, Client Services, and Marketing on go-to-market plans and customer launches.
- Proficiency with PowerPoint, Salesforce, and publishing workflow solutions required.
- Bachelor’s degree or equivalent; experience in technology, services, or publishing organizations preferred.
- Strong communication, project leadership, business partnering skills, and international experience valued.
Partner Solutions Manager Full Description
Partner Solutions Manager
North Andover, MA
Massachusetts
United Kingdom
Full time
Partner Solutions Manager
Do you have a deep understanding of the scholarly publishing community and its processes?
Do you excel in fostering cross-functional collaboration, helping optimize sales efficiency, and cultivate long-term, value-driven relationships?
About our Team
Aries transforms and revolutionizes the delivery of high-value content to the world. We are committed to providing flexible and innovative workflow solutions designed to help enhance the discovery and dissemination of human knowledge.
About the Role
The Partner Solutions Manager will lead the execution of strategic initiatives that enhance Aries’ offerings through external partnerships. This position is responsible for supporting the discovery, evaluation, and implementation of partner solutions, ensuring smooth integrations, and shaping product configurations that align with customer needs and business objectives. As both a solution champion and trusted advisor, the Manager will foster cross-functional collaboration, help optimize sales efficiency, and cultivate long-term, value-driven relationships with partners.
Responsibilities
Partner Management and Solutions Implementation
- Serving as the primary point of contact and trusted advisor for key channel partners. Build and maintain a long-term strategic view of partnerships to ensure mutual alignment, sustained value, and competitive advantage while proactively mitigating risks and resolving conflicts to protect long-term value.
- Executing plans for implementing partner solutions to address gaps in the current offering and develop detailed timelines with milestones, deliverables, and sourcing strategies for key partners.
- Leading Quarterly and Annual Business Reviews (QBRs/ABRs) with partners to track performance, KPIs, and refine strategies.
- Managing technical and product validation processes for all Elsevier partnerships.
- Troubleshooting and optimizing partner solution integrations across departments and vendors, ensuring they remain flexible and vendor-agnostic.
- Balancing customization flexibility with operational simplicity to optimize efficiency by supporting product demos, supporting the sales cycle and solutions-based selling. Use sales forecasts and adoption milestones to refine product configurations.
- Establishing a feedback loop with Sales, Client Services, and customers to adjust configurations for adoption and upselling.
Market & Customer Research
- Collecting and leveraging market, customer, and partner research to inform partner/product strategy and decisions, serving as the ‘voice of innovation’ by representing market trends, partner insights, and customer needs.
- Performing annual competitive analyses of peer review and workflow management systems in collaboration with Sales, Client Services, and Marketing.
Go-to-Market & Communication
- Supporting the implementation of solution packages and tiers (e.g., Basic, Pro, Enterprise) based on customer needs, competitive positioning, and revenue goals.
- Collaborating with Sales, Client Services, and Marketing to plan customer launches and updates.
- Evangelizing product innovations, competitive differentiators, and new use cases to internal and external stakeholders. Serving as a product champion in webinars, client events (e.g., EMUG), and sales calls.
Requirements
- Have a Bachelor’s degree or equivalent
- Have a deep understanding of the scholarly publishing community and its processes
- Experience in a professional technology, services, or publishing organization.
- Display knowledge of PowerPoint, Salesforce, and publishing workflow solutions.
- Have excellent communication skills, and are proactive and driven.
- Experience in leading projects and strong business partnering skills.
- Have proven history of achieving results in an international environment, with appreciation of differences in culture and business frameworks.
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave and study assistance, we will help you meet your immediate responsibilities and your long-term goals.
- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals’ advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
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