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Principal Analyst, IT Shared Services

🇺🇸 Remote - US

🕑 Full-Time

💰 $111,300 - $178,100

💻 Information Technology

🗓️ March 27th, 2024

IT SaaS Tableau
The Principal IT Analyst, Shared Services will report to the Senior Manager, IT Shared Services, and will participate in managing core support processes for an IT organization. You will play a crucial role in ensuring that IT services meet the needs of various organizations within IT and in Business Units outside of IT through promoting collaboration, efficiency and cost effectiveness through shared resources and standardized process.
You are an excellent communicator and problem solver, with experience prioritizing activities across multiple initiatives with multiple teams across the globe. Working with limited supervision, you will prioritize tasks and core responsibilities as well as special projects working with various members of the IT Leadership Team.

Preference for candidates based in Dublin, California, but may consider U.S. remote candidates.

 In this role, you will…

  • Work with IT Leadership as well as Finance partners in the tracking, management and reporting on the IT Annual Budget
  • Support the management of licenses, contract renewals and related procurement activities for IT, including working with Privacy, IT Security and Legal.
  • Participate in enterprise wide forum to manage and optimize Software and SaaS soluitons
  • Leverage Zylo to manage SaaS and Software licenses including working with solution owners to configure integrations of systems and using Zylo reports to ensure the soluitons owners are aware of current license usage and making informed decsions on the license breakdowns for timely renewals
  • Participate in FTE & Contractor On-boarding including the development and maintenance of On-boarding processes and documentation.
  • Lead, Project Manage or participate in key initiatives sponsored or supported by IT Shared Services
  • Create and maintain documentation related to IT services, systems and processes.
  • Provide training and support to users on IT systems, applications and processes to enhance their productivity and proficiency.
  • Identify and drive process improvement initiatives working with IT and Business stakeholders.
  • Support the planning and logistics of IT Events and meetings
  • Creates presentation material as needed

 You’ve Got What It Takes If You Have…

  • Bachelors Degree or equivalent experience
  • 8+ years professional experience as an IT Analyst or similar experience
  • using tools such as Business Objects, Tableau, Tableau Prep or similar
  • Prior experience using Zylo or other SaaS Management solution
  • English fluency and experience crafting presentations and communications using Microsoft Excel and PowerPoint
  • Experience managing IT, Portfolio or Project budgets including managing, tracking and reporting on Capitalizable projects and activities

Extra dose of awesome if you have...

  • Significant work experience in IT for an employer in the tech industry
  • Working knowledge of procurement, license management, and vendor contracts

Total Rewards:

At Cornerstone, our transparent total rewards program is based on three core tenets: equitable pay, market dynamic research, and skill-based appraisal.

The base salary range for this position is: $111300 - $178100 USD

In addition to competitive base pay, the compensation package for this role may include other incentives like bonus or commission, along with a generous benefits package. Additional base pay may be available if you reside in a high-cost metro area (New York City or San Francisco Bay Area).
This range reflects the minimum and maximum salary for this position. Where an individual’s pay falls within the range is determined by factors including, but not limited to, job-related skills, experience, and relevant education or training.

Our Culture:

Our mission is to empower people, businesses and communities. A culture created less by what we do and more by who we are. When people ask what our team is about, we point to our core values: champion customer success, bring our best, achieve together, get stuff done, and innovate every day. We're always on the lookout for new, curious and capable people who can help us achieve our goal and we are seeking diversity in the people who join our team. We want to make sure that our company reflects the demographic of our customers, clients, and the communities in which we operate. So if you want to work for a friendly, global, inclusive and innovative company, we'd love to meet you! 

What We Do:

Cornerstone is a premier people development company. We believe people can achieve anything when they have the right development and growth opportunities. We offer organizations the technology, content, expertise and specialized focus to help them realize the potential of their people. Featuring comprehensive recruiting, personalized learning, modern training content, development-driven performance management and holistic employee data management and insights, Cornerstone’s people development solutions are successfully used by more than 100 million+ people in 180+ countries and in nearly 50 languages.

Cornerstone takes special care to ensure the security and privacy of the data of its users.

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Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at