Frontline Education
Process and Automation Specialist
🇺🇸 Remote - US
🕑 Full-Time
💰 $65K - $80K
💻 Information Technology
🗓️ January 7th, 2026
Airflow
Docker
Pandas
Edtech.com's Summary
Frontline Education is hiring a Process Automation & Analytics Specialist to support automation, reporting, and data quality initiatives. The specialist will collaborate with senior team members and stakeholders to develop data tools, perform data analysis, and improve workflows using Excel, Python, and SQL.
Highlights
- Clean, organize, and validate datasets for analytics and reporting tools.
- Develop and maintain Excel-based templates, dashboards, and calculators.
- Write Python scripts for automation workflows, data processing, and testing.
- Execute SQL queries for data extraction, analysis, and troubleshooting.
- Collaborate with customer service and stakeholders to gather requirements and address issues.
- Experience with Excel advanced functions, Python (pandas), and SQL joins and aggregations.
- Familiarity with workflow automation tools (e.g., Power Automate, Apache Airflow) and BI tools (e.g., Power BI, Tableau).
- Knowledge of education sector (K–12), containerized environments (Docker), and AWS is preferred.
- Salary range between $65,000 and $80,000 plus performance-based incentives.
- Comprehensive benefits include healthcare, retirement plans, paid time off, wellness programs, and continuous learning opportunities.
Process and Automation Specialist Full Description
Process and Automation Specialist
Location: United States
Description
Process Automation & Analytics Specialist
Location: Remote; Hybrid to Wayne, PA; Hybrid to Naperville, IL
How You’ll Contribute to Our Mission
We are seeking a highly motivated and technically strong Process Automation & Analytics Specialist to support our automation, reporting, and data quality initiatives. This role works closely with senior team members, customer service partners, and cross-functional stakeholders to build high-quality deliverables, investigate issues, and enhance the performance of our tools and workflows. This role reports to the Director, Analytics.
We are seeking a highly motivated and technically strong Process Automation & Analytics Specialist to support our automation, reporting, and data quality initiatives. This role works closely with senior team members, customer service partners, and cross-functional stakeholders to build high-quality deliverables, investigate issues, and enhance the performance of our tools and workflows. This role reports to the Director, Analytics.
An ideal candidate is detail-oriented, skilled in Excel and Python, comfortable with SQL, and eager to understand the "why" behind each problem they solve. Strong communication skills and a proactive mindset are essential.
How You’ll Drive Success
- Clean, organize, and validate datasets used for analytics, calculators, automation, and reporting deliverables.
- Build, update, and refine Excel-based templates, calculators, dashboards, and other logic-driven tools.
- Perform research and collaborate with stakeholders in key states to create tailored deliverables that support market growth and retention (TX Charter schools, etc.).
- Develop and maintain Python scripts for data processing, automation workflows, testing utilities, and performance improvements.
- Write and execute SQL queries to extract, analyze, and troubleshoot data across systems.
- Investigate issues reported by customer service, advisors, and internal teams; identify root causes and help deliver solutions.
- Meet with customer service and other stakeholders to gather requirements and translate them into clear technical tasks.
- Participate in structured testing cycles and maintain documentation of test plans, results, and fixes.
- Contribute to ongoing improvement of internal tools, workflows, and deliverable performance.
What You Bring to Help Us Grow
Technical Skills
- Excel: Advanced formulas, lookups, logical functions, pivots, structured calculators; ability to debug complex workbooks.
- Python: Ability to write clean, structured code; familiarity with libraries such as pandas, automation scripts, data processing utilities.
- SQL: Comfortable writing joins, aggregations, and filters; able to diagnose data issues using SQL queries.
- Comfortable working with structured data formats (CSV, JSON, XML).
- Ability to create and follow structured testing and documentation practices.
Communication & Collaboration
- Strong interpersonal skills with the ability to gather requirements from non-technical stakeholders.
- Clear communicator who can explain logic and findings in simple terms.
- Collaborative team member who works well with customer-facing groups (e.g., customer service, implementation, advisor teams).
Problem-Solving & Work Style
- Self-starter who takes initiative and seeks to understand the underlying problem before building solutions.
- Curious and analytical mindset with strong attention to detail.
- Organized, able to manage multiple tasks, and comfortable working in a structured workflow.
- Reliable documentation habits and willingness to ask clarifying questions when needed.
What You’ll Need to Thrive
- Experience in K–12 education.
- Experience with workflow automation tools (Power Automate, Apache Airflow, etc.).
- Familiarity with dashboarding or BI tools (Power BI, Tableau, etc.).
- Familiarity with containerized environments (Docker).
- Exposure to QA practices, performance optimization, or internal tooling.
- Experience improving efficiency or scalability of spreadsheets, scripts, or reporting assets.
- AWS experience.
- Understanding of Fund Accounting.
Our Mission, Our People, Our Purpose
At Frontline Education, we’re reimagining what’s possible by becoming an AI-first organization, transforming how we think, work, and serve the educators who shape our schools every day. By using AI in thoughtful, practical ways, we’re creating tools that help educators save time, gain insights, and focus more on what matters most — their students.
As part of our team, you’ll be expected and empowered to build and apply AI skillsets that grow with you, because at Frontline Education, technology amplifies what matters most: the human drive to learn, improve, and make a difference.
As part of our team, you’ll be expected and empowered to build and apply AI skillsets that grow with you, because at Frontline Education, technology amplifies what matters most: the human drive to learn, improve, and make a difference.
How We Support Growth, Balance, and Well-Being
- Personalized Time Off: Take time when it’s needed most — whether that’s a family vacation, a reset day, or simply time to rest and refocus.
- Paid Sick Time: Separate, dedicated sick leave to care for yourself or loved ones.
- Volunteer Time Off: Paid time to give back and support causes that matter to you.
- Ten Paid Holidays: Enjoy meaningful moments and traditions throughout the year.
- Our Philosophy: We believe time away from work helps you bring your best self to it.
Continuous Learning and Growth
- World-Class Learning Access: Explore thousands of on-demand courses through platforms like LinkedIn Learning.
- Leadership & Technical Skill Building: Develop new capabilities and chart your own professional path.
- AI Empowerment: Use OpenAI tools to build fluency with emerging technology and harness AI as a creative partner for innovation and problem-solving.
- Tuition Reimbursement: Invest in formal education to advance your skills and career.
- Ongoing Learning Culture: Participate in company-led webinars on AI, inclusion, and industry trends—designed to inspire curiosity and continuous improvement.
Health, Happiness, and Purpose
- Wellness Initiatives: Company-sponsored programs that support physical, mental, and emotional well-being.
- Employee Assistance Program (EAP): Confidential support for you and your family’s needs.
- Comprehensive Benefits: Health and financial benefits that support your happiness and future.
- A Culture That Cares: At Frontline Education, we want every team member to learn, grow, and thrive—personally, professionally, and purposefully.
Compensation & Benefits
The salary range for this position is $65,000 - $80,000 and commensurate with your experience, skills, and internal equity. In addition to base salary, you will be eligible for performance-based incentives aligned to individual, team, and company results.
You’ll also have access to a comprehensive benefits package designed to support your well-being and future, including healthcare coverage, retirement savings with company match, employee stock purchase opportunities where applicable, and the time-off, wellness, and learning programs outlined above. Specific details will be shared during the interview process.
Inclusion, Belonging & Equal Opportunity
Frontline Education is an equal opportunity/affirmative action employer. We aspire to have an inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our team.
Interview Process & Data Privacy
As part of our interview process, Frontline uses video conferencing tools that include photo capture and may include automated transcription features. A screenshot or photo will be taken at the start of the interview for internal identification and record-keeping purposes only, and transcription may be used to support notetaking and evaluation consistency. These materials are used solely by our recruiting and hiring teams, stored securely, and not shared outside the hiring process. Candidates may opt out of the transcription at any time by notifying their recruiter in advance. Frontline processes this information in accordance with applicable data privacy laws and only for legitimate business purposes related to recruitment and hiring.
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