Kentucky Community & Technical College System
Processing and Communication Specialist
🇺🇸 Hybrid - Louisville, KY
🕑 Full-Time
💰 $43K
💻 Enrollment
🗓️ June 10th, 2025
Edtech.com's Summary
Highlights
- Assist with admissions processing and training.
- Manage applicant communications and departmental communications.
- Oversee acceptance processes and supervise student workers.
- Utilize skills in customer service and written communication.
- Associate's degree and three years of related experience required.
- Salary of $43,000 annually.
- Preferred: Bachelor's degree and background in customer service.
Processing and Communication Specialist Full Description
- Exceptional health care, vision, dental coverage for you and your family
- Tuition reimbursement/waiver for you, your spouse, and dependents
- 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
- Vacation/Sick Time
- Work-Life Balance
- 9.5 Paid Holidays
- 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
- Employee Assistance Program
Job Duties:• Assist with advanced processing function and training including admissions applications, high school transcripts, visiting student letters, college transcripts and other incoming documentation.
• Communicate daily with applicants through mail, email, telephone, and in-person regarding admissions requirements and outstanding items.
• Assist with reviewing CPE error reports and internal auditing as needed.
• Assist in maintenance of all departmental communications including email, postcards, and website content.
• Complete weekly acceptance postcard process to notify students of their status.
• Assist with tasks such as researching and resolving tickets escalated by the student services center and running queries.
• Assist with hiring, training, and supervision of student workers.
• Serve on a Selective Admissions Committee annually to help with the admissions process.
• Assist the Admissions team with special events, high school visits, and express enrollment as needed.
• Serve as backup to the front desk and Southwest Campus admissions coverage as needed.
• Other duties to support the department may be assigned as needed.
Minimum Qualifications:An associate’s degree and three years related experience, or equivalent are required.
Preferred Qualifications:A bachelor’s degree and 3 years related experience. Preference will be given to individuals with a background in
customer service and written communication.
Some travel may be required.
Additional Skills Requested:Physical Requirements
Occasional and /or light lifting – limited exposure to disagreeable environmental elements (heat, cold, dirt, chemicals, etc.)
Employee Rights - Employee Polygraph Protection ActEqual Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.
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